James Giocondo has over 11 years of experience in warehouse and transportation management. He is seeking a new position and offers skills in team leadership, operations management, and ensuring regulatory compliance. Previously, he served as Operations Manager at the Food Bank of Central New York where he oversaw the storage and delivery of 11 million pounds of food annually.

1. JAMES GIOCONDO
1197 Marsh Mill Road Cell Phone: 315-440-6235
Kirkville, New York 13082 vincenzogiocondo3@gmail.com
PROFESSIONAL SUMMARY
Collaborative team member with 11 years of experience in warehouse and transportation management, seeking a
position within an organization that offers opportunities for reentry and growth. Proven ability to develop, lead,
and motivate efficient, cohesive teams in a complex warehouse environment. Expertise managing operations, directing
staff, and maintaining physical and virtual inventory. Ensure proper movement, distribution, on-time product delivery,
quality control, and exceptional customer service. Control costs and reduce expenses. Prevent risk and uphold safety
standards. Enforce compliance with government regulations. Excellent interpersonal communication, problem-solving,
and multitasking skills. Computer competent in Word, Excel, Outlook, Ceres, and Visual Manufacturing programs.
CORE COMPETENCIES:
Team leadership • Operations management • Strategic planning • Shipping & receiving • Fulfillment & distribution
Customer service & satisfaction • Dispatching • Staff training & development • Sanitation & safety • Quality control
Process improvements • Increased efficiency • Fleet management • Vendor relations • Purchasing strategies
Inventory & cost control • Recordkeeping • Regulatory compliance • Financial management • Troubleshooting
SELECTED EXPERIENCE & ACCOMPLISHMENTS
FOOD BANK OFCENTRAL NEW YORK - (acquired 11 years of progressive leadership, teamwork, and achievement)
(A not-for-profit organization with an expansive state-of-the-art distribution center that serves consumers in 11
counties, including a 61,00 square-foot-warehouse for the acquisition, storage, and distribution of food products.)
Operations Manager: Sole manager of transportation and warehouse logistics. Planned and managed storage and
delivery of 11 million pounds of food to 250 food pantries and emergency food programs in 11 counties. Dispatched
drivers. Hired, trained, monitored, and directed warehouse and transportation staff. Oversaw and maintained DOT,
OSHA, Ag & Markets, NYS Health, USDA, and America’s Second Harvest regulations.
• Created profitability and additional income by working with Accounting, Customer Service, and Member
Services departments to identify issues and improve efficiency of warehouse and transportation operations.
• Narrowed delivery time frames to drop-off points from up to six hours to within one-hour.
• Revamped the warehouse and transportation departments from the ground up. Hired and trained staff,
developed strong flexible teams, wrote SOPs, set goals and established methods that accomplished objectives.
• Achieved inventory control to a year-end variance of .02%.
• Established written logs and schedules that improved record-keeping and the organization of duties in the
warehouse and transportation areas.
• Participated in development/implementation of high-priority turnaround plan that within a short time
made the facility the cleanest the USDAinspector “had ever seen.”
• Shifted operations into disaster relief mode in response to catastrophic events. Collaborated with the National
Guard and other service providers to funnel resources into storm areas.
WORK HISTORY
CHITTENANGO SCHOOL DISTRICT, Chittenango, NY, 2013 to Present
Teacher’s Aide, Bridgeport Elementary, and Substitute Bus Driver
• Accepted this short-term position while transitioning away from my responsibilities as a stay-at-home parent.
• Collaborated with teachers and administrators to provide one-on-one assistance for a student with special needs.
• Transported children between homes and schools following district policies/procedures, and the New York State
Vehicle Code.
Stay-at-Home Parent/Family Caregiver/Parent Volunteer, Chittenango, NY, 2008 to 2013
• Took time out from my career to raise three young children and manage household duties.
• Volunteered for school events, activities, and field trips.
• Awarded certificate of appreciation by the Chittenango School District for work as a parent volunteer.

2. JAMES GIOCONDO
1197 Marsh Mill Road Cell Phone: 315-440-6235
Kirkville, New York 13082 vincenzogiocondo3@gmail.com
RÉSUMÉ – PAGE 2
FOOD BANK OFCENTRAL NEW YORK, Syracuse, NY, 1997 to 2008
Hired as a warehouse employee and progressively promoted to leadership roles culminating in position of Operations
Manager. Served as member of the organization’s leadership team.
Operations Manager (Warehouse Manager/Transportation Manager), 1998 to 2008
Warehouse Operations:
• Coordinated expansive operations in a 61,000 square-foot warehouse, with approximately 10,000 square feet of
refrigerated and freezer space, and an 8-person warehouse staff.
• Ensured food safety and facility cleanliness.
• Managed order processing, receiving, storage, and quality controlof shelf-stable, refrigerated, and frozen food.
• Negotiated with vendors for transportation vehicles; purchased equipment for the warehouse; dealt with
outside building suppliers and contractors.
• Facilitated order fulfillment and distribution, including stock replenishment, order picking, packing, staging, and
pickup. Supported outbound truck loading per specified routes and delivery schedules.
• Trained staff in operation of forklifts and other equipment.
Transportation Operations:
• Directed transportation functions such as route planning, dispatching, shipping, and maintenance of six vehicles
(tractor trailers, straight trucks and vans) equipped with refrigeration and lift gates.
• Oversaw six regular drivers and one swing driver. Monitored progress of deliveries for on-time service.
• Ensured compliance with DOT regulations and maintained all vehicle maintenance and documentation.
• Delivered new driver safety orientation and regular safety trainings.
Warehouse Worker, 1997 to 1998
• Pulled and staged orders for delivery and customer pickup.
• Performed receiving of inbound products and assisted in inventory counting.
• Operated manual and electric pallet jacks and forklift equipment.
MIDSTATE SPRING, Syracuse, NY, 1994 to 1997
Inventory Control Specialist/Warehouse Worker
• Improved inventory system to within one-half pound of accuracy in materials.
• Received raw materials and shipped out finished products.
PROFESSIONAL TRAINING
• OSHA certification in general industry safety and health
• Forklift training and certification
• Certified Forklift Instructor
• The Essentials of Excellent Customer Service, Skill Path
• Bargaining with Vendors and Suppliers, Padgett Thompson
• Creative Leadership Course, Rockhurst University
• Facilities Management, American Management Association
• Physical Inventory and Cycle Counts, American Management Association
• Diversity Training
• CPR training
COMMUNITY INVOLVEMENT
Board Member, VENISON DONATION COALITION, Bath, NY, 1999 to Present
• Participate on Board of non-profit organization that supplies donated venison to food banks across New York State.
Assistant Football Coach, POP WARNER LEAGUE, Chittenango, NY, 2006 to 2008