The document is a resume for Ryan Brewer. It summarizes his 22 years of experience in operations management, team leadership, and strategic fiscal leadership. He has overseen facilities and operations with budgets up to $9 million and managed teams of over 150 employees. His experience includes improving efficiency, reducing costs by 12-15%, and negotiating a 15% reduction in two major contracts, saving over $1 million. He seeks an opportunity to leverage his extensive leadership experience to create efficiencies and grow a profitable business.
Experienced Operations Manager Seeking New Opportunity
1. RYAN BREWER
8690 Lynx Road, San Diego, CA 92126 Cell: 619-362-2015
Home: 858-880-9265 Email: rbrewer89@san.rr.com
OPERATIONS MANAGER / STRATEGIC FISCAL LEADER
Experienced Operations Manager with a proven record of success planning, organizing, and administering innovative
operational programs, while developing and managing a staff of more than 150 employees and contractors.
Motivational leader and profit-oriented professional offering over twenty two years of wide-ranging knowledge
of expense control and profit and loss statements. Consistently impact the bottom line with high performing
productive teams focused on excellence in service while contributing to a positive and dynamic team
atmosphere. Seeking an opportunity to leverage extensive experience and an entrepreneurial spirit to create
efficiencies, build a winning team and grow a profitable business.
SUMMARY OF QUALIFICATIONS
♦ Operations Management ♦ Budget Drafting♦ Team Building/Leadership ♦ Client Relationship Management ♦
Quality Assurance ♦ Performance Management ♦ Skilled Negotiator ♦ Customer Service/Support ♦ Resource
Planning ♦ Training ♦ Values-Driven ♦ KPI Management ♦ Compliance ♦ Program/Project Management ♦ Process
Improvement ♦ P&L Analysis ♦ Change Management ♦ Motivator ♦ Problem Escalation/Resolution ♦ Exceptional
Communication ♦ Advanced Microsoft Skills ♦ Vendor Management ♦ Staff Management/Development♦
Career Highlights:
Through proactive coaching, staff development and leadership, successfully implemented “Project FOTY”
designed to position branch for “Facility Of The Year” recognition, resulting in a team dedicated to
organizational values rooted in the “Above and Beyond” program. Authored original facility IDEALS
(Intelligence, Diligence, Excellence, Accountability, Leadership & Safety) intended to motivate staff to focus
on drive and goal-setting, while improving morale.
Negotiated a 15% cost cut with two major contracts, resulting in significant savings of over $1Million for the
operating budget.
Ensured excellence in operational outcomes including consistently meeting cost goals and audit scores, and
receiving recognition for innovative changes and programs.
PROFESSIONAL EXPERIENCE
2014 GENESIS LOGISTICS San Diego, CA
General Manager
♦ Supervised over 30 temporary workers, 23 union drivers, 5 supervisors and 2 non-union clerical employees
♦ Experienced with HAACP and fresh food cross dock operation
♦ Responsible for full P&L and financial success of the facility
2005-2013 ONTRAC San Diego, CA
Facility General Manager
♦ Successfully managed a branch annual fiscal budget of $7-9 Million, while providing supervision and leadership
to over 150 employees and contractors.
♦ Instituted operational efficiencies resulting in cost savings of 7-10%.
2. Ryan Brewer 619-362-2015 rbrewer89@san.rr.com Page - 2 -
♦ Consistently met and exceeded performance benchmarks. Measureable examples include:
♦ Achieved average on time service of 98%.
♦ Consistent KPI score of 96.
♦ Led and motivated the sales team to generate new business through resourceful business development techniques
and strategic relationship building.
♦ Adjusted operations to reduce expenses as volumes dictated to maintain profit margin.
♦ Drafted annual budget, and exercised judicious cost-cutting measures. Accomplishments included:
♦ Reduced labor costs by 12-15% through identification of scheduling efficiencies.
♦ Achieved 30% reduction in direct costs.
♦ Created, reviewed and analyzed various performance and cost reports to isolate root causes of problems, identify
service patterns, determine solutions, and achieve results.
♦ Motivated and directed managers, employees and independent contractors to obtain the highest level of success
individually and collectively.
♦ Leveraged strong working relationships with vendors to maximize operational efficiencies, including:
♦ Negotiated 15% cut for two major contracts, resulting in net savings of over $1M
♦ Ensured complete internal audit compliance in accordance with company standards, and maintained compliance
with all applicable Federal, State, and Local regulations.
♦ Worked with appropriate agencies to meet all requirements, including training, testing, documentation and facility
security.
♦ Capitalized on industry knowledge and experience to drive profitability and customer service excellence.
♦ Employed effective verbal and written communication with all levels of personnel through strong rapport with
management and employees.
1990-2004 DHL EXPRESS / GF TRUCKING San Diego, CA
District Manager
♦ Developed and motivated a staff of over 175 employees and contractors.
♦ Improved workforce productivity through territory analysis, coaching and training.
♦ Result: 15% increase in efficiency.
♦ Directed all efforts relating to employee recruitment, training, scheduling, discipline and termination.
♦ Created and adjusted operational strategy as volume dictated to increase productivity and cost-effectiveness.
♦ Established and maintained quality working relationships with management and staff to provide effective
communication in conveying company objectives and driving performance.
♦ Administered loss-prevention/security policies and procedures.
♦ Coordinated and investigated workers’ compensation claims and made recommendations to reduce risk for future
incidents.
♦ Implemented safety programs and procedures, in compliance with OSHA standards.
EDUCATION
SAN DIEGO STATE UNIVERSITY San Diego, CA
♦ Completed course work with emphasis on Business Management, Accounting & Business Law
GPA: 3.17
GROSSMONT COLLEGE La Mesa, CA
♦ Completed a Managerial Accounting course as well as additional general education course work.
GPA: 4.0
JAMES MADISON HIGH SCHOOL San Diego, CA
♦ Received Diploma with mostly advanced courses including one year of automotive mechanics
GPA: 3.72 - Graduated with Honors
COMMUNITY INVOLVEMENT & PERSONAL INTERESTS
3. Ryan Brewer 619-362-2015 rbrewer89@san.rr.com Page - 3 -
Treasurer on Mira Mesa Youth Baseball Board Of Directors
Musician/Bass Guitarist/Vocalist
Meals On Wheels Delivery Volunteer
Frequent Blood / Platelet Donor