1. MICHAEL A. CARLINI
63 Sherwood Drive
Latham, NY 12110
518-859-4128
mcarlini614@gmail.com
E-mail: mcarlini614@gmail.com
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Objective: To transfer my extensive leadership and management capabilities to a position of responsibility
in the retail industry.
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Profile:
• Highly successful career-oriented management professional.
• Strong leadership and team building skills.
• Self-motivated and highly organized.
• Proven ability to maximize profitability through training, leadership and hard work.
• Recognized for providing excellent customer service on a consistent basis.
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Experience:
VALVOLINE INSTANT OIL CHANGE 2011-11/2015
Albany, NY
District Manager
• Responsible for the operation and profitability of 15 high volume service centers with over 120
full and part time employees.
• Turned the district from loss to profitability in an 18 month period.
• Responsible for recruiting, interviewing and training of staff and management personnel.
• Responsible for the investigation and settlement decisions of all warranty claims.
• Tasked with all public relations and marketing responsibilities.
• Conduct regularly scheduled leadership and sales classes for management and staff.
SOUTHERN EXPRESS LUBES, INC. 1992 - 2011
Orlando, Florida
District Manager / Training Coordinator (1995-2011)
• Overall responsible for operations and training in the Orlando district consisting of 9 high-volume
locations with over 80 full and part-time employees.
• Created the training department’s Operation Service Procedures manual.
• Successfully opened and staffed 18 new locations in a 12-month period.
• Increased district new sales by 20%.
• Responsible for recruiting, hiring and training of hourly and management level employees.
• Responsible for the investigation and settlement decisions of all warranty claims.
• Consistently achieved revenue goals while maintaining pre-determined labor budgets and cost of
materials percentages.
• Service Center Manager / Training Manager (1992-1995)
VALVOLINE INSTANT OIL CHANGE 1987 - 1992
Albany, New York
Service Center Manager
• Responsible for day-to-day operations and profitability of busy service center
• Chosen to train and develop new service center managers.
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2. Michael A. Carlini page 2
Education:
HUDSON VALLEY COMMUNITY COLLEGE
Troy, New York
Business Management
BALLSTON SPA HIGH SCHOOL
Ballston Spa, New York
High School Diploma