1. Michael Lee Jones
12049 Haven Crest St.
Moorpark Ca. 93021
E-Mail michaeljones490@rocketmail.com
Cell # 805-630-3671
More than 23 year of senior-level restaurant operation management and leadership experience. Proven ability
to increase sales and profit. Highly skilled at creating and implementing innovative strategies and controls to
minimize costs, and maximize profits. Strong commitment to customer satisfaction and loyalty. Outstanding
communication and employee development skills. Adept in motivating both individuals and teams while
creating a fun work environment.
WORK EXPERIENCE
Director of Bakery Sales and Merchandising for Coco’s and Carrows Restaurant
November 2013 to Present
Hired to develop a plan to take Pie Sales from Marie Calendars and improve Coco’s and Carrows Bakery Sales
by a 100% 2014 we increased our Pie Sales vs 2013 by 25%. 2015 we were trending up 20% vs 2014
General Manager Specialty’s Cafe & Bakery October 2012 to September 2013
Hired to turn around a made from scratch operation with soft sales. Fits very well with my hands on experience
with Marie Calendars
General Manager Mimi s Cafe September 2011- September 2012
Hired to spear head the re-opening of a newly designed location providing extraordinary service with a goal of a
increase of 5% in Comp Sales
General Manager Nate n Al Delicatessen April 2010-May 2011
Hired to turn around poor operations and restore reputation that was tarnished from a very poor opening
Building guest confidence and developing return business by providing hands on exceptional service
Breckenridge-Applebee’s 2006- June 2009
Director of Operations
Oversee all aspects of Operations for 7 Applebee’s
Hire and train New and Improved Management Team
Reduce Labor 3 % Region Wide
Maintain top 10 Guest Satisfaction for the entire Applebee’s Franchise Group

2. PAT AND OSCARS 2003 -2006
Market Partner Los Angeles
· Opened five new Pat and Oscars, overseeing all training of team members and management teams.
· Created gorilla-marketing tactics. Started a 20-week free food day.
· Oversee all aspects of Operations for 7 Pat & Oscar’s.
· Using tight controls, improved profit by $240,000 in the first quarter vs prior year.
· Lowered both Food and Labor Cost by 2%.
· Involved in introducing new food items, new sandwich and salad lines.
· Scored the highest in Guest Satisfaction in the company for fiscal 2006.
MARIE CALLENDARS 1989 - 2002
Regional Vice President
· Supervised high volume region consisting of budgeted annual sales of $85 million.
· Created and implemented a daily labor control program for entire company resulting in reduction of
labor costs by 2%.
· Actively involved in developing marketing campaigns for all company restaurants including national
television and print advertisement, as well as market-specific promotions.
· Developed a food-cost control seminar that resulted in food-cost reduction chain wide of 2.5%.
· Managed the repurchase, opening, employee training, and remodeling of a franchisee-owned restaurant
resulting in an increase in sales of 30%.
· Monitored and supervised new restaurant openings.
MARIE CALLENDARS 1985 - 1989
Regional Manager of Company and Franchise Restaurants
Company
· Consistently exceeded all budgeted sales and profit goals, resulting in promotion to Regional Vice
President.
· Responsible for the expansion team of 50 new restaurants. Oversaw design, employee training, menu
development, and opening of each restaurant.
· P&L oversight for all restaurants in region. Evaluated and trained efficient food and labor cost control
methods.
· Supervised six regions with diversified demographics, varied menus, and differing local employment
laws resulting in positive sales and growth.
Franchise
· Responsible to oversee Franchise Operations to make sure they were in compliance with Recipe and
Cleanliness Standards
· Worked with Franchisee’s to improve controllable costs
· Worked with Franchisee’s Team when we would rollout new Menu Items to coach them on how to prep
and serve these new items
· Gave input on ideas to grow their Top Line Sales
· Worked as a go between for Franchise and Company communication about concerns they may have had
with food items and operating procedures
· Assisted Franchisee Team when Opening New Units
APPLICABLE SKILLS
· Proficient in Microsoft Office.
· AA Degree in Psychology

3. Please See References Bel
REFERENCES FOR MIKE JONES
PHIL RATNER 5 Guys Burgers & Fries Franchisee 1-949-244-1886
JOHN THOMAS Quality Control The Habit 1-805-402-1008
STACEY FREDERIKSEN V.P. Human Resources Pat & Oscars 1-858-334-8416
LES KEENAN Breckenridge/Applebee’s COO 1-714-269-7332
MARK DION REGIONAL DIRECTOR CPK 1-818-253-5183
BOB HOLDEN Elephant Bar – C.E.O. 1-805-886-2985
TOM HARTMAN Mimi’s - Utah Market Partner 1- 801-949-9085
CHUCK BOPPEL W.R.C. – C.E.O. 1-818-261-6244
BRENT DUNKIN Pat & Oscar’s – C.F.O. 1-949-291 5624
DAVE MUNSON Farmer Boys – Director of Training 1-909-640-0374
TIM SULLIVAN Ruby’s Diner - Franchise 1-949-683-5200
GEORGE HUNTER COO Pat & Oscars 1-951-852-3619
STEVE SKOIEN Wolf Gang Puck V.P. Ops 1-714-488-6749
SUE VAN SPREW Marie Callenders –Supervisor 1-559-977-0933
BILL SPETZ Marie Callenders – Supervisor 1-480-239-9974
KENT KENTSELMAN Marie Callenders – Franchise Owner 1-714-666-5358

4. LEN DRYER Marie Callenders - Former C.E.O. 1-714-692-1595
SEAN CONLEY Universal City Studios - Director of Training 1-562-621-1817
CHARLIE SPENCER Marie Callenders – Former R.V.P. 1-602-793-2516
JIM SNYDER Canyons Resort’s – Director of Food and Beverage 1-435-901-
0863
Director of Food and Beverage 1-435-901-0863
JEFF BECKAM Restaurant Designer 1-714 357-1071
ROBYN MACDONNEL Manager Red Robin Redondo Beach 1 310 542 2488
ROBERT COHEN Manager Red Robin Glendale 1 818 414 6440