1. Aug 2015 - Apr 2016
Jan 2012 - July 2015
Mar 2010 - Dec 2011
Chance Slingerland
2 Glendora Ct. Henderson NV 89052
(702)343-5034 • chanceslingerland@yahoo.com
Objective
Experienced and dedicated Automotive General Manager seeking to fill a senior management role.
Key Qualifications
● I have relevant experience in all aspects of General Management, having built, managed and trained
successful teams in Sales, Service and Parts Departments over a 26 year career. I have designed and
managed complete store advertising campaigns. I have a firm understanding of all areas of the
automotive financial statement.
Work Experience
General Manager
Henderson Kia and Mazda, Henderson NV
● Managed a complete store team of over 85 employees.
● Trained and managed a sales staff of primarily rookie sales people.
● Increased new car sales volume by 25% over an 8 month period.
● Increased pre-owned sales by 33% over an 8 month period.
● Maintained a high level of Sales CSI over both District and Region.
● Worked directly with Service Manager and shop Foreman on shop loading, Service Advisor and
Technician compensation.
● Held Customer Pay labor gross profit percentage consistently over 76%.
● Worked directly with Parts Manager on inventory management and pricing structure in all areas of
parts sales.
● Held customer pay parts gross profit percentage consistently over 44%.
General Manager
Centennial Hyundai, Las Vegas NV
● Managed a complete store team of over 100 employees.
● Built, trained and managed a sales team that was able to have a sales increase year over year.
● 2014 showed the highest level of increased sales volume with Hyundai Nationally.
● Increased pre-owned sales volume by 40%.
● Held both front and back end grosses above industry standard.
● Had a net profit increase of 380% from 2012 to the end of 2014.
● Consistently held Sales CSI at a level above District and Region.
● Built a Parts and Service department that had consistent growth year over year.
● Service retention well over guide.
● Maintained CSI over District and Region.
Fixed Operations Director
Planet Hyundai and Centennial Hyundai, Las Vegas NV
● Responsible for overall profitability of parts and service at both stores.
● Managed a team of 4 Parts and Service Managers and 2 Shop Foreman.
● Conducted monthly management meetings to review the prior month results.
● Service Advisor and Technician staff of 41.
● Parts staff of 14.
● Developed and maintained a consistent process and procedure guide at both stores.
● Maintained Service CSI over District and Region.

2. Dec 2007 - Feb 2010
● Responsible for all fixed operations advertising.
● Responsible for customer retention.
Service Director
Planet Hyundai, Las Vegas NV
● Managed 7 Service Advisors and 20 Technicians.
● Ran 3 shifts from 6am to midnight during the week and 2 shifts on Saturdays.
● Responsible for maintaining consistent growth and profitabilty.
● Responsible for all service department advertising.
● Took a struggling service department from $160,000 gross profit to $280,000 per month in 2 1/2
years.
● Built consistent best practices maintained by all employees.
● Maintained Service CSI above both District and Region.
References
James Whelan
Owner Sahara Capital
(561)317-0051
Nathan Davis
Kia District Sales Manager
(949)769-4120
Bruce Rowe
Dealer Marketing
(702)521-4981
Joyce Kenneday
Hyundai District Sales Manager
(714)316-6170
Tim Taylor
American Printing
(702)277-3424