1. MaureenCalipa
18 Westview Avenue
Rye Brook, NY 10573
Tel: 914-565-1795
mpcalipa@aol.com
OBJECTIVE______________________________________________
To obtain a position whereby I canuse and enhance my present skills taking on more challenges
that will provide experience and growth
 Excellent team leader abilities
 Outstanding leadership and organizational skills
 Highly Productive
 Strong interpersonal relations
 Excellent customer service skills
 Dedicated and dependable
 Excellent team collaboration skills and solid work ethics
 Successful independent team player, creative problem solver
 Can bring 20 plus years of medical/administrative knowledge to your company
EDUCATION AND ASSOICIATIONS_____________________________
ADA/M Association of Dermatology Administrators & Managers, California, USA
Yearly educational training & conferences 1997-2012
Allergan Pharmaceutical Company California, USA
Workshop for Botox, Juvederm injectables
Macomb Community College Michigan, USA
Certification in Phlebotomy & EKG 1995-1995
St. Winifred’s High School Liverpool, England
EMPLOYMENT____________________________________________
AFC Urgent Care January 2016 to present
Business Operations Analyst
 Team Leader.
 Oversee the day to day operations and functionality of the business
 Responsible for the daily billing
 Responsible for making sure all staff are in place, and caring for patients
 Knowledge of insurance companies and third party insurance
 Knowledge of Excel, QuickBooks and Word

2. Manager for a four doctor practice April 2013-September 30, 2015
Office Manager
 Responsible for hiring and training
 Train staff to highest level of customer service standards
 Instruct and train staff on office software applications
 Implemented office staff uniforms, schedule staff time for vacation, scheduling and
monthly staff meetings, solely responsible for doctor’s personal schedule
 Knowledge of insurance companies and third party insurance/management
Instrumental for collecting monies from insurance companies and applying to patient
accounts
 Negotiate pricing with vendors and outside sources
 Solely responsible for the business finances such as payroll, accounts receivable,
accounts payable, budgets, banking and entering deposits.
 Physician and staff advocate
 Instrumental in referring and bringing in new patients into the practice
Treiber Dermatology Associates Rye, NY 1997-May 2012
Office Manager of a Dermatology Medical Practice
 Responsible for hiring and training
 Manage 15 staff members
 Instrumental in hiring a fulltime licensed medical Aesthetician
 Included in the decision making of hiring new doctors
 Train staff to highest level of customer service standards
 Technical support for all computers, printers, phones, faxes, etc
 Included in the decision making of buying new technology for the practice, such as
computers, lasers, E-Script (Electronic Prescriptions)
 Instruct and train staff on office software applications
 Implemented office staff uniforms, schedule staff time for vacation, scheduling and
monthly staff meetings, solely responsible for doctors’ personal schedule
 Liaison between the doctors and pharmaceutical companies, vendors, insurance
companies and reps
 Extensive knowledge of insurance companies and third party insurance/management
 Handle electronic billing & coding, knowledge of ICD & CPT Coding
 Solely responsible for the business finances such as payroll, accounts receivable,
accounts payable, budgets, banking and entering deposits into quick books program
 Instrumental for collecting monies from insurance companies and applying to patient
accounts
 Negotiate pricing with vendors and outside sources
 Knowledge of aesthetics and products
Computer Clinic/Medical Manager Valhalla NY 1995-1997
Software Consultant
 Taught classes for medical manager software program
 Billing, coding, editing, demographics
 Taught medical offices on-site how to use the program as an end user
 Supervised a billing department
 Electronic billing and coding for end user clients