1. Darcy Garrison
631 N Patterson Lane, Alpine, UT 84004
801-450-1538 darcjo19@gmail.com
Experience
SUBSTITUTE TEACHER/PARA EDUCATOR October 2012-Present
Big Horn School District #3 – Greybull, WY
 Coordinated and lead classroom instruction—always seeking ways to improve instruction and
encourage participation
 Focused on providing students with tools and resources needed to meet their goals
 Cultivated strong working relations with school staff and parents
 Monitored student relations, negotiate and resolve differences, provide supportive solutions to
conflict
QUALITY ASSURANCE AUDITOR August 1999 - April 2010
CDI Media, West Valley, UT
 Collaborated with design team, production and QA teams to develop product roadmaps
 Crafted timelines and processes for product development
 Developed and maintained open communication and strong working relations with clients and
internal teams
 Implemented processes to streamline workflow and manage corrective actions on customer
orders as needed
 Performed customer service and developed a model for customer success by improving
communication policies and procedures
CUSTOMER SERVICE REPRESENTATIVE May 1996-July 1999
Printing and Cassette Services – Murray, UT
 Responsible for customer Service, customer communications, and customer success
 Planned, coordinated, and managed daily client interactions
Education
BYU-I (present) – Rexburg, ID
 Currently enrolled in BYU-I to get my bachelor’s degree in Business Management
Ricks College 1993-1995
 Associates Degree in Biology