Ronald L Horton is seeking a position that utilizes his extensive experience in specialty insurance and underwriting. He has over 20 years of experience in underwriting roles, most recently as an Account Technician at Allianz Global Corporate & Specialty where he achieved above average performance metrics. Prior to that, he worked as an Underwriter at Gateway Insurance Company where he streamlined underwriting forms and processes. Horton has strong communication, problem-solving, and technical skills and education in property and liability insurance principles.

1. Ronald L Horton
Email: ron63033@yahoo.com
303 Imperial Drive, Hazelwood, MO 63042 Cell: (314) 412-5628
Career Objective:
To fully utilize my extensive experience in specialty insurance that will allow for me to grow with an organization
while expanding my skills in underwriting, training and operations.
Core Competencies:
• Provides superior and dependable customer service
• Excellent oral & written communication and presentation skills
• Creative and dedicated professional team player with a strong work ethic
• Ability to develop working relationships with leadership, peers, and business partners
• Results-oriented with prioritizing and strong problem-solving skills with detail and accuracy
• Ability to adapt and adjust to change in a fast paced environment
• Skilled at developing and cultivating long-term professional relationships
• Persistent, highly motivated, energetic, and motivated self-starter
• Excellent multi tasking and organizational skills
• Strong knowledge of insurance policies, procedures and state mandates
• Ability to analyze problems and develop solutions
• Ability to communicate effectively both verbally and in written form
• Previously licensed in all lines (Life, Health, Auto/Home)
• Proficient in Microsoft Word/Excel/PowerPoint/Outlook/Lotus Notes
Career Profile:
Allianz Global Corporate & Specialty 01/2007 to Present
Account Technician
• Proactively manage own daily, weekly and monthly workflow to ensure key performance indicators and service
standards are met
• Execute superior customer service and maintain long-term and mutually beneficial relationships with
brokers/agents and Assured’s when direct contact is appropriate.
• Provides support services to underwriters, including new business, renewal, and endorsement processing.
• Created checklist for follow up on each transaction.
• Navigates multiple systems and applications and search tools to find information.
• Process cancellations and reinstatements on a as needed basis
• Achieved above average on production and quality company metrix requirements.
• Designed and created spreadsheet for team to use for reporting.
• Lead person on implementation, testing and training of staff on new processing system.
Gateway Insurance Company 4/1993 to 11/2006
Underwriter
• Reviewed, evaluated, and determined acceptability of risk in accordance with company guidelines to process new
policy applications and notified agencies of adverse underwriting decisions, requirements, status and declinations.
• Prepared quotes and answered phone calls from agents/brokers and insured’s, maintain day to day relationships
with agents & brokers through agency visits.
• Processed endorsements, checking billing and agent statements, keeping track of suspense files for pending
information.
• Improved and streamlined underwriting forms.
• Evaluated and worked numerous underwriting reports
• Point person for working with claims department regarding new and existing losses.
• Lead person on implementation, testing and training of staff on new processing system.
Education:
• High School Diploma
• Continuing Education Classes – American Institute for CPCU:
o Ethical Guidelines for Insurance Professionals
o INS 21 Property & Liability Insurance Principles
o INS 22 Personal Insurance
o INS 23 Commercial Insurance

2. Excellent Professional and Personal References Available Upon Request