Mark Hale has over 30 years of experience in sales, project management, and operations management. He is currently the Pro Sales Department Manager at The Home Depot in Wilmington, NC, where he oversees local and national contractor accounts and exceeded sales goals in 2014. Previously he held roles such as Owner of a home remodeling company, Project Manager for a restoration company, and District Manager for a food distribution company, demonstrating a track record of success in various industries.
1. MARK HALE
4902 PARKAVE.
WILMINGTON,NORTH CAROLINA, 28403
910-508-0873
MHALE429@GMAIL.COM
WORK EXPERIENCE
THE HOME DEPOT – WILMINGTON, NC
Pro Sales Department ManagerJune 2014 - Present
Over see local and national account contractor sales. Maintain consistent
contact with key individuals on service, quality and inventory needs. Provide
monthly volume pricing updates and bid packages. Coordinate deliveries to
job sites across theUnited States in partnership with local Home Depot stores.
Exceeded 2014 sales goals 4.9% with $9,500,000.00 in new sales. Comp sales
vs. 2013 of 15.8%.
Department Supervisor February 2006 - 2014
Over 8 year period managed Inside Garden, Millwork, Flooring, Special
Services and Hardware departments. Developed strong relationships with
customers. Performed daily review and research of Operational reports and
Inventory control. Developed and trained department associates in processes,
product knowledge and customer service. Proven time management skills in
prioritizing and completing assignments. Strong follow up and addressing
associate assignments, recognition and accountability. Detailed oriented on
Inventory control and product shrink. Assisted in all yearly district store
inventories reviewing reports for accuracies.
PRIZM PAINTING SERVICES OF VIRGINIA – ROANOKE, VA
Owner January 2004 - February 2006
Performed all aspects of home remodeling and restoration. Inspected and
provided detailed estimates for job quotes. Reviewed with customer contact
and contract points and budget details. Marketed restoration and commercial
general contractors for sub contract trades. Managed budgets, material cost,
billings, accounts receivables and payables. Reviewed punch list and
completion certificates.
PAUL DAVIS RESTORATIONS – ROANOKE, VA
Estimator / Project ManagerJanuary 2003 - January 2004
Estimated property damage in all aspects of fire and water restorations.
Determined existing damages vs. those damages relevant to insurance claim.
Provided detailed estimates in partnership with insurance adjusters. Negotiated
and closed contracts with home and commercial property owners. Itemized
and documented personal property inventory for restoration and deodorization.
Schedules and managed sub-contractors for each project to meet timelines.
Regularly met goal of 37% profit margin on projects.
2. AMERICAN WINDOW AND DOOR – SALEM, VA
Inside / Outside SalesRepresentative January 2002 - January 2003
Responsible for inside and outside installation sales related to window and
door products. Estimated and contracted residential and commercial
applications. Exceeded sales goal by 25%. Maintained an average of
$12,000.00 in weekly sales. Partnered with vendors and prospectivesuppliers
on regular basis determining best products for inventory and profit margins.
Scheduled and managed sub-contractors for projects.
RUSCO WINDOW COMPANY - HOLLINS, VA
DistributorSales Representative January 1998 - January 2002
Responsible for distributor sales accounts in 3 statearea. Prospecting new
accounts for direct sales & window distribution. Set monthly visitations with
key individuals for quality reviews of product standards. Negotiated contract
pricing and logistics for new accounts. Maintained average new contracted
monthly sales of $52,000.00.
JAY CONSTRUCTION COMPANY -ROANOKE, VA
Estimator / Project ManagerJanuary 1995 - January 1998
Estimated property damage in all aspects of fire and water restorations.
Determined existing damages vs. those damages relevant to insurance claim.
Provided detailed estimates in partnership with insurance adjusters. Negotiated
and closed contracts with home and commercial property owners. Itemized
and documented personal property inventory for restoration and deodorization.
Schedules and managed sub-contractors for each project to meet timelines.
Regularly met goal of 30% profit margin on projects.
ARAMARK SERVICES INC-VINTON, VA
District ManagerJanuary 1990 - January 1995
Responsible for maintaining satisfactory Market Center targets for growth,
sales averages, merchandise management, credits, etc., and managed the Route
Sales Department. Responsible for thetimeliness and accuracy of all
paperwork and reports flowing from theDistrict office. Provided outstanding
customer service and maintained a continuous focus on customer service.
Maintained close coordination and teamwork attituderegarding service
objectives and customer issues. Carried out the company's Quality Control
Monitoring program and achieved customer visit targets. Proactively followed
up on accounts in jeopardy, lost accounts, and of the competition in the area,
identified growth areas and retained 95% of thedistrict's assigned customers.
Developed and supervised theRoute Sales Team. Coached to improve
associate sales and service performance.
3. EDUCATION
WILLIAM FLEMING HIGH ROANOKE, VA
High School Diploma, 1979
VIRGINIA WESTERN COMMUNITY COLLEGE ROANOKE, VA
Completed coursework towards,Jun 1980