1. Art Ruiz
1228 Rocky Branch Trail
Lawrenceville, GA 30043
Phone: 678-634-8777
Email: artie380@gmail.com
SUMMARY
Experienced Account Manager, Customer Service professional, and Inside Sales representative with success in
sales driven to excel and achieve company objectives. Exceptionally organized and possess well-developed
interpersonal skills with proven success in all aspects of business to business cold calling, sales negotiations,
proposals, pricing, order entry, problem solving, and excellent customer service skills, detail oriented, ability to
up sell product, and a stellar attendance record.
EXPERIENCE
Resitech Industries, Duluth, GA Temporary Position 07/2016 – 10/2016
Inside Sales
• Conducted business to business telephone sales cold calls
• Quoted wire and cable products to electrical contractors
• Worked with manufacturers and suppliers for pricing
• Successfully added new accounts with repeat sales
Rossini North America, Suwanee, GA 08/2012 – 03/2016
Quality Control Manager & ISO Representative
• Implemented ISO certification
• ISO Internal Auditor
• Inspection of product to ensure conformance
• Documentation upkeep
• Strong customer service skills
• Data Entry (documentation)
Production Coordinator
• Order processing and create daily shipping schedule
• Logistics - freight quotes, international documentation, and coordinate freight forwarders
IA Specialty Products, Norcross, GA 02/2012 - 08/2012
Builder and Distributor Sales
• Develop marketing strategies to reach new clients and increase sales of existing clients
• Expanded client base within 30 days acquiring new business with multi-family apartment
complexes through cold calling
• Create quotes per material list of Division 10 products for projects throughout the US
• Selling to distributors, builders, and interior designers the full line of company products
• Project manage all orders to successful completion
• Build relationships with key decision makers and match clients with the right solutions
• Handle all walk-in showroom sales
• Review purchase orders to ensure compliance with company policies

2. • Entered orders and manage special details
• Read and interpret CAD drawings
• Visit job sites to measure and estimate for creating bids
• Enter and track sales contacts and perform all necessary follow up on bids
• Incoming and outgoing phone calls
MM Systems Corporation, Pendergrass, GA 01/2000 – 06/2011
Sales Territory Manager
• Developed and managed a nineteen state sales territory providing sales and marketing support for
independent sales agents selling architectural metals such as expansion joint covers, column
covers, trench grating, fascia, coping, and aluminum wall panels
• Negotiated sales contracted orders for $300,000 dollars and up
• Consistently generated sales to achieve monthly department sales goal of $1.3 million
• Determined needs and requirements of project per building specifications and created quotations
based on list of materials
• Developed and implemented sales strategies to finalize the sale and expand market sales
• Built strong relationships and motivated each independent sales agent to achieve sales objectives
in a team environment
• Developed excellent relationships with architects and contractors resulting in increased sales
• Reviewed and authorized contract documents and purchase orders for revenue assurance
• Utilized expert product knowledge to educate contractors and architects on the life safety issues of
the fire resistant product line
• Order entry all orders with purchase orders/letters of intent
Project Manager
• Read and interpreted CAD drawings
• Processed orders and maintained records
• Submitted proposed shop drawings and product samples for approval by contractor and architect
• Responsible for contract and price changes made on returned shop drawings with revisions
• Authorized final approval on architectural and company shop drawings for fabrication
• Coordinated with purchasing department and inventory manager to ensure material availability
• Managed flow of order with inventory, purchasing, and manufacturing departments through
delivery to ensure on time delivery and expedite as needed
• Responsible for the preparation of export shipping documents and coordinated with freight
forwarders for complete shipments
EDUCATION
Pima Community College, Tucson, AZ
MM Systems Corporation: Continuous Sales Development and Product Training
CERTIFICATE
ISO INTERNAL AUDITOR
COMPUTER SKILLS
Navision, SYSPRO, MS Office Suite, 2020 Computer Program and Lotus 123 spreadsheets, Quote
Tracker-CRM