Lisa Arnone is an experienced sales professional seeking a new opportunity. She has over 10 years of experience in sales and management roles at Lowe's Home Improvement, where she consistently increased sales and profits. Prior to Lowe's, she held property management roles where she improved customer satisfaction scores and increased management fee income. She is proficient in 20/20 industry software for kitchen and bath design.

1. 985-253-5596 lisaarnone32@yahoo.com  Charlotte, NC 28278
Lisa Arnone
Objective
Experienced sales professional with proven track record of maintaining existing
relationships as well as sourcing new accounts. Proven track record of increasing sales
and overall profit.
Experience
Lowe's Home Improvement
May 2015 to Present Charlotte, NC
Sales Specialist Kitchen Cabinets
 Work with customers to design kitchens and baths using20/20 industry software
 Work closely with vendors to offer the latest special offers to close the sale
 Assist the customer through the construction and remodel process
 Increased department overall sales by 24% within the first threemonths
July 2013 to May 2015 Charlotte, NC
Sales Specialist Pro Services
 Responsible for overall sales and merchandise maintenanceof assigneddepartment
 Maintain departmentto company merchandising standards and store operations policies
 Provide and ensure quick, responsive, friendly customer service
 Ensure all merchandising and operational activities take place on a consistent basis
 Top roofing salesperson for the store- Increased shingles sales by 38%.
May 2010 to July 2013 Charlotte, NC
Credit/SOS Coordinator
 Responsible for effectivemanagementof Commercial Builder/Contractorcredit accounts
 Maintained administrative functions of corporate credit programs and policies and procedures
 Managed approval, maintenance and collections of store accounts receivables, returned
checks and credit cards
 Responsible for the effectivefollow-up of Special OrderSales
 Research SOS related reports to identify and recover all potential margin losses.

2. May 2009 to May 2010 Daphne, AL
Department Manager
 Closed and reconciled payroll, time records and attendance
 Oversaw department of 35 front end employees
 Maintained daily business records including general ledger,inventory management,deposits
and till reconciliation
 Prepare weekly payroll, schedules and time records
 Verify daily deposit and business records
 Ensure integrity of all business records,pricing and credit operations
 Oversee supportstaffin daily responsibilities
April 2008 to May 2009 Daphne, AL
Cash Office Clerk
 Prepare daily deposit for prior day
 Prepare daily tills for next day business
 Reconcileany till shortages and report appropriately
 Order change for till preparation
 Prepare and verify all daily business records
 Assist managers with inventory reconciliation process
 Other administrative tasks as needed
Over View
Property Management
 Robinson Sigma CRE, Inc - August 1997 to December 1998
 Excellent Customer Service Award Winner
 Owner satisfaction scores improved by 10%
 Managed 750,000 square feet of office, industrial and retail
 MacFarlan Real Estate Services, Ltd - October 1995 to May 1997
 Increased management fee income by 3% through aggressive collections
 Handled tenant improvements in excess of $16.00 psf
 Oversaw $1.5 million in occupied building renovations
References
References are available on request.