Sarah Sumerlin has over 30 years of experience in training, operations management, quality control, and purchasing roles. She is currently the Transition Training Lead at Harbor Freight Tools where she designs training documentation, facilitates classroom and on-the-job training courses, and helped implement a warehouse management system. Previously, she held several roles at QVC including Senior Training Specialist, Inbound Shift Manager, and Quality Control Manager.

1. Sarah Sumerlin
3413 Twiggs Rd · Florence, SC 29505
(843) 468-1092
Sallen1670@aol.com
Objective: To work for a successful company where my past experience and my ability to design,
develop and implement training documentation and implementation will be utilized for process
improvement.
Transition Training Lead – Mar. 2014 – Present
Harbor Freight Tools. Dillon, SC
• Research, Design, Develop all SOP’s, Work Instructions, and Assessment Tests for existing
processes and newly implemented processes due to a one million square feet expansion.
• Facilitate Classroom training courses and On the Job Training courses.
• Identified and developed operationally strong Associates in the warehouse as Trainers in various
areas of the business.
• Mastered various warehouse software applications to create instructional documents and Quick
Reference Cards to empower associates in their areas of responsibilities.
• Will start the first phase of Warehouse Management System implementation for the Dillon
Distribution Center.
Previous Work History
Senior Training Specialist – Dec. 2009 – July 2013
QVC, Inc. Florence, SC
• Identify technical/skills training needs for the client by interacting with department managers.
• Assist in the design and development of training programs.
• Develops and customize assigned training programs based on department needs.
• Design Work Instructions and SOP’s.
• Manage Operations Trainers.
• Circulate through client area weekly to assist new employees/trainees and support the line
management.
• Develop On-boarding Plan for New Hire Management at all levels.
Inbound Shift Manager – Dec. 2008 – Dec. 2009
QVC, Florence, SC
• Manage Exempt Supervisors and a team of 70+ Non-Exempt employees in the daily operation of
the Inbound and Picking Process.
• Responsibilities include, promoting safety, policy compliance, daily productivity reporting,
department staffing needs, staff development, evaluations, and budget.
Quality Control Manager – Feb. 2007 – Dec. 2008
QVC, Florence, SC
• Collaborated with Corporate Partners in the design and layout of a 1.5 million square ft. building
utilizing my expertise from the NC start-up.

2. • Partnered with other Senior Managers to interview and select the Exempt and Non-Exempt staff
members for each department.
• Managed Exempt Supervisor and a team of Non-Exempt inspectors.
• Responsible for all quality related issues or concerns for the DC.
• Manage the process to expedite and inspect items needed for airing.
• Budget, planning, and cost control for department.
Operations and Quality Supervisor – Aug. 2000 – Feb. 2007
QVC, Rocky Mount, NC
• Assisted in the Start-Up for a 1 million Sq. Ft distribution center.
• Partnered with Start-up partners developing process, documentation, and training.
• Managed 46 plus employees on 1st
and 3rd
shift with a seven- day rotation in the process of
incoming product inspection.
• Responsible for Budget Planning and Explanations.
• Provide timely coaching and feedback to employees through 1:1’s and daily interactions.
Purchasing and Planning Coordinator – Nov. 1990 – July 2000
Tyco Plastics, Battleboro, North Carolina
• Coordinate purchasing of materials for the daily operation of the facility.
• Negotiated with vendors to establish best pricing for the site materials.
• Responsible for cycle counting inventory for finished goods and other materials.
• Production Planning Scheduling and to insure products are manufactured for.
Other positions held: Inventory Clerk, Quality Assurance, Finished Goods Auditor.
Co-Owner – July 1988 – Nov. 1990
Coastland Windows, Inc., Naples, Florida
• Responsibilities included preparing proposals, securing clients, negotiating prices, job site
preparation, and supervision of installation.
• Handled accounting functions including invoicing, profit/loss statements, and employee payroll.
Supervisor – Aug. 1978 – July 1988
Alenco Building Products, Peachtree City, Georgia
• Supervised a staff of 40 plus employees in the production of aluminum windows.
• Interviewed, hired, trained, motivated, evaluated and counseled personnel.
• Responsible for analyzing business needs, scheduling, department statistics & staff meetings.
Education
Training Courses:
Human Resources, Conflict Awareness, Project Planning, Budgeting, Change Management, Presentation and
Facilitation
Nash Community College, Rocky Mount, North Carolina
GED with Honors
Nash Community College, Rocky Mount, North Carolina
Certificate of completion, Microsoft Excel