1. Resume
Beata Domanska
0404574864
bmwdomanska@gmail.com
Experience
Foot Locker - Roselands, Sydney September 2013– November 2015
Position – Store Manager
Responsibilities
Sales – Driving and motivating store teams to achieve store budgets.
Wage control – Managing rosters and run sheets appropriately to ensure wages do
not exceed wage targets.
Loss prevention – Manage loss prevention strategies to ensure my store always
achieves the company benchmark stock take result.
Team development – Recruiting, training, mentoring team as well as providing
feedback on store team development.
Visual Merchandising – Ensuring my store is well presented and shopable to drive
sales. Also ensuring that latest visual campaigns are presented on time and correct.
Paper work – Organising, maintaining and keeping all store paperwork.
Skills acquired through this role
- Becoming an organised manager, who is customer and sales driven.
- Becoming able to lead by example, manage and coach a team to achieve their and
store’s KPI’s.
Foot Locker - Westfield Parramatta, Sydney March 2012–September 2013
Position – Full time sales associate advanced into second in charge
Responsibilities
Customer service – Provide exceptional customer service to demanding customers.
Stock control – Receiving and managing stock and transfers.
Register handling – Managing returns and exchanges, cash handling, end of day
procedures.
Visual merchandising – Come up with new ideas and designs for shop floor and
displays keeping to expectations.
Assisting management – Taking charge of training and motivating team members
old and new, managing target distribution amongst team members, providing
feedback to team members on their sales progress and going through their goals,
helping improve every team members sales skills.

2. Nike - Westfield White City, London October 2009-January 2012
Position – Full time sales associate
Responsibilities
Customer service – Delivering high level of customer service through sales
techniques, keeping shop floor to a high, presentable standard.
Support of management – Running morning briefs, counting and handling floats,
training and leading new employees, monitoring daily and weekly targets, stock
monitoring and leading stock invents, preparing and delivering stock for business
days and sale periods.
JJB Sports – Rooksley, Milton Keynes November 2007-August 2009
Position – Team leader/Shop floor supervisor on Nike department
Responsibilities
Customer service – Provide high level of customer service to demanding customers.
Visual merchandising – stock controlling and replenishing. Register operation –
Taking payments, cash handling and register organisation.
Phone operation – Providing customer service to customers enquiring over the
phone, managing demanding customers and their issues over the phone.
Volkswagen Wayside – Kingston, Milton Keynes
Position – Full time driver
Responsibilities
Collecting and delivering new and used vehicles (including luxury cars for VIP
customers) within the UK.
DVLA – Registering vehicles and completing tax enquiries and also completing a
high level of administration duties.
I have several years of experience in sales and customer service. I have a positive
attitude, am enthusiastic and a motivated drive. I believe going the extra mile for a
company is important and that providing exceptional customer service is the
forefront to any successful business. My experience in customer service and sales is
extensive and I have gained many valuable skills and attributes from this. I am a
very driven person, constantly setting goals and taking on challenges. I believe in
hard work and I am reliable, friendly and have great problem solving and social
skills as well as being determined. I work well in both a team and independently.
Availabilities – Full time
References – Submitted upon request