1. LISA-MARIE SHIRLEY
9356 Mira Del Rio Dr. Sacramento, CA95827
Phone: (916) 604-1979 lisalaethem@yahoo.com
OBJECTIVE:
Seeking employment that allows me to grow professionally, while using my skills and experience to
add value to and advance the organization.
QUALIFICATIONS:
 Assisted in the training of new employees ensuring attention to detail and comprehensive
understanding of procedures, company policy,and laws. Able to quickly assess needs and
provide tools to resolve difficulties, enhance learning and improve performance.
 I consistently demonstrate superior organizational skills, meticulous attention to detail, and
the ability to work withdiverse clientele.
 I thrive in both collaborativeand independent workenvironments, and meet demanding
priorities with composure, focus,and patience.
 Strong analytical, criticalthinking, and problem solving skills
EXPERIENCE:
07/2013- Current Marketing Representative
ITT Technical Institute
 Enrollment of new students into their college program, responsibility for my personal monthly quota
 Reports, managing my person daily and weekly goals, ability to communicate report information to
my direct supervisor, team, and other department heads
 Training, assisted in training of new employees, assisted in training seminars in weekly meetings
 Data Entry, keeping detailed electronic and paper records of the students’ progress in the enrollment
process
 Sales, scheduled meetings with prospects, independently represented ITT Tech to prospective
students, took prospects and interested parties on tours of the school campus
 Knowledge of Admissions standards and practices, HIPPA laws, ACICS standards and regulations,
ensuring all Admissions practices are compliant
09/04/2012- 5/9/2013 Sr. Admissions Representative/ Acting DOA
National Career Education
 Enrollment of new students into their college program, provided detailed information on college
courses, touring the campus with the prospective student, handled their enrollment paperwork,
consulted to all interested parties on academics, goal planning, and the admissions process
 Responsibility for my personal monthly quota, provided a detailed report of my progress to upper
management each week
 Management of the Admissions department, coaching ,mentoring, motivating and leading a team,
training of new employee, evaluation of all Admissions Representatives and Administrative
employees, evaluation of team performance
 Knowledge of Admissions standards and practices, HIPPA laws, ACCSC laws and regulations,
ensuring all Admissions practices are compliant
 Attended managers’ meetings, prepared reports on Admissions activity, effectively communicate
with other department heads
 Data Entry, kept detailed electronic and paper records of the students’ progress in the enrollment
process
 Sales, scheduled meetings with prospects, independently represented National Career Education to
prospective students, took prospects and interested parties on tours of the school campus

2. 07/11-09/12 Office Manager
Integrity Auto Systems
 Administrative and Clerical responsibilities, reports, time cards, maintain employee personnel files
 Customer service, working with customers over the phone and in person, solving customer issues
 Book Keeping, kept record of incoming and outgoing payments, kept record of permanent and
contracted employees pay
 Management, supervision of employees, create employee schedules, authorize time off, employee
discipline, performed employee relations
 Policy and procedure formulation through the creation of manuals and other business related
documents
 Prepare, tabulate, and track inventory
 Create, prepare, finalize and submit reports to corporate
02/11-07/11 Admissions Representative
Heald College
 Independently enrolled new students into their college program, provided detailed program
information, gave all perspective students guided tours of the campus, assisted with goal planning
 Knowledge of admissions standards and educational laws, HIPPA laws
 Communication with Prospective students, parents of prospective students, other Admissions
Representatives, Academic staff, and various professional outside of Heald College
 Sales, scheduled meetings with prospects and their support systems, independently represented
Heald College to prospective students
01/2009-07-2009 Enrollment Specialist
Western Career College
 Enrollment of new students into their college program, provided detailed information on college
courses, touring the campus with the perspective student, handled enrollment paperwork, consulted
to all interested parties on academics, goal planning, and the admissions process
 Creation of forms used company wide
 Knowledge of admissions standards and educational laws, HIPPA laws, WASC practices and
standards
 Communication with Prospective students, parents of prospective students, other Admissions
Representatives, and Academic professional staff outside of Western Career College
 Sales, scheduled meetings with prospects, independently represented Western Career College to
prospective students, took prospects and interested parties on tours of the school campus
 Consulted to interested students regarding campus, academics, and goal planning
04/07-02/2008 Enrollment Representative
High Tech Institute
 Enrollment of new students into their college program, provided detailed information on college
courses, touring the campus with the perspective student, handled enrollment paperwork, consulted
to all interested parties on academics, goal planning, and the admissions process
 Communication with Prospective students, parents of prospective students, other Admissions
Representatives, Academic professional staff outside of High Tech Institute
 Sales, scheduled meetings with prospects, independently represented High Tech Institute to
prospective students, took prospects and interested parties on tours of the school campus
EDUCATION
Heald College, Rancho Cordova, CA
AAS October 2006
National University, Rancho Cordova CA
BS 2016