1. Melanie Anderson
9119 Schaefer Ave • Ontario CA, 91761
HOME PHONE 909-268-3593 • CELL PHONE 909-268-3593
MelanieNAnderson@yahoo.com
Objective
To obtain a position in Human Resources that will utilize my experience, knowledge and skills to fulfill the
needs, goals, vision and mission of the company and to continue to gain challenging work practice.
Education
CALIFORNIA BAPTIST UNIVERSITY, Riverside CA
Masterof Business Administration, 4.0 GPA, August 2013.
CALIFORNIA BAPTIST UNIVERSITY, Riverside CA
Bachelors of Science: Business Administration-Management, 3.97 GPA, May 2012.
ProfessionalExperience
Gorman Learning Center Redlands, CA October 2014 - present
Human Resources Specialist
 Maintains electronic and hard copy of personnel records
 Performs data entry of pertinent personnel information
 Notifies employees of physicals, immunizations and required training
 Sources, recruits, interviews and assigns all non-certificated and certification positions
 Presents benefit packages & maintains benefit payroll deductions
 Assists with termination processing
 Distributes disciplinary action as needed
 Manages and resolves employee relation issues, harassment allegations and complaints
 Facilitates workers compensation and FMLA cases
 Collaborates with HR Advisory, Legal and Risk Management
 Supports the HR Coordinator and CEO
Hope International University Fullerton, CA August 2013 - August 2014
Traditional Undergraduate Admissions Counselor & Recruiter
 Developed a profile of students attracted to the college by conducting research
 Recruited students in Los Angeles, Riverside, San Bernardino counties and all outside states by
visiting high schools and attending national academic events and fairs
 Established relationships with communities and outreach programs
 Assisted students with application processes: application, financial aid, scholarships and housing
 Evaluated applications and interviewed students for admission
 Processed student paperwork, conducted campus tours and follow-up activities
 Maintained recruiting operations by following policies and procedures
 Planned and facilitated university admissions events for students and parents
 Addressed student and parent inquiries
California Baptist University Riverside, CA October 2012 – August 2013
Campus Life Receptionist
 Greeted, assisted and directed guests, staff, students and the general public
 Answered all incoming calls and handled caller’s inquiries
 Performed word-processing, data entry and office support services
 Maintained the office filing system and confidentiality of files

2.  Scheduled and confirmed office and department appointments
 Picked up and delivered office mail
 Provided administrative services to the office manager
Target Corporation Moreno Valley, CA May 2012 – August 2012
Executive Team Leader-Guest Experience
 Supervised day-to-day operations and team members of Guest Service, Target Café, Cash Office and
Starbucks.
 Acted as Leader-On-Duty; opened and closed the store on assigned dates
 Assisted in recruiting and hiring Target team members
 Supervised and mentored team members
 Improved overall Guest Experience, relating to enhanced guest service surveys, conversion metrics,
in-stock processes and fast, fun and friendly service
 Lead a compliance culture to mitigate legal risk
 Recognized, coached and provided meaningful feedback
 Modeled and drove proactive guest service
Target Corporation Norco, CA February 2012 – May 2012
Executive Intern-Human Resources
 Participated in a leadership-focused internship in Target Stores.
 Managed the performance of team members through coaching, mentoring and recognitions
 Delegated responsibilities to team member to drive for results.
 Assisted Human Resources ETL in recruiting, interviewing, hiring, disciplinary action and legal
cases
Core Competencies
 Customer Service, Recruitment, Sales, Communication, Relationship-Building, Critical Thinking, Staff
Management & Leadership, Administration of New Employee Orientation, Growth Strategies, Strategic
Planning, Legal Processes, Labor Laws, Safety, State and Federal Policies, Termination Processes,
Personnel Organization and Benefits
Additional Skills
 Proficient in all Microsoft Office applications (Word, Outlook, Excel, PowerPoint and Publisher), CX,
Salesforce, SIS, Abila and various HR Management and Payroll systems