1. J a n i e G r i g s b y - D r u m g o l e
18121 S Sacramento ▪ Homewood, IL 60430 ▪ (708) 491-8899 ▪ janiegrigsby80@gmail.com
D Y N A M I C C O M M U N I T Y E N G A G E M E N T A N D
S A L E S P R O F E S S I O N A L
Results-Oriented—Priority-Driven—Inspirational Leader—Innovative Problem Solver-
Experienced Program Trainer
Highly qualified, motivated professional who offers 10+ years of versatile and high profile
sales, marketing, managing, training, customer service and client service experience. I am
extremely focused to achieve in a competitive, fast-paced working environment.
P R O F E S S I O N A L P R O F I L E
DEMONSTRATED RESULTS:
Successfully managed, trained, lead, and instructed assigned personnel on
regulations, policies, and procedures; provided inspirational team leadership and
counseling to subordinates that increased morale and raised performance and productivity
levels.
Demonstrated ability to handle multiple tasks as a team leader, providing motivation
and training by leading by example. Utilize sound judgment when making decisions.
Enthusiastic and encouraging personality. Strive to motivate staff to perform at high
levels. At ease in communicating with both large and small groups. Versatile and able to
quickly master new roles and responsibilities. Effectively balance competing priorities.
Adept and experienced in problem resolution and providing win-win solutions. Analytical
mindset, strong work ethic, high energy level. Persuasive, with ability to communicate
effectively with culturally diverse audience.
Proven success in complete spectrum of sales cycle. Skilled in account strategy,
responding to requests for proposals, presentations, contract negotiations, and account
management.
E D U C A T I O N
AIU University – Currently in study
Business Administration
C A R E E R
Girl Scouts- Homewood, IL
GirlSpace Chicago Program Manager – 2015/Present
Responsible for acquiring new afterschool programs in CPS school districts and park
districts.
Cultivate and maintain relationships with Funders and Organizations to receive grants for
our afterschool programs.
Implement and develop structure to meet grant expectations for funders.
Create, develop, and analyze budgets for our programs.
Create, build, and maintain relationships that enhance the performance of our afterschool
program.
Organize strategic plans to meet and retain the 3000 registered girl goal that is required.
Manage, train, coach, counsel, and support staff of 20+ to facilitate the programs at over
40 CPS schools.
Train staff on STEM, Healthy Living, and Financial Literacy curriculum for the girls during
2. their 36 week programming.
Meets financial objectives by forecasting requirements; preparing an annual budget;
scheduling expenditures; analyzing variances; initiating corrective actions.
JenCare – Chicago, IL
Patient Community Relations Specialist – 2014/2015
Nurture long-standing relationships with JenCare patients to score the friend-to-friend
referrals so valuable for year-round new patient growth.
Network within the community to find potential members for JenCare Neighborhood
Medical Centers.
Create and coordinate event logistics, including registration and attendee tracking,
preparing presentations and materials support and pre and post event evaluation.
Analyze individual market business plans, and develop comprehensive strategic
marketing plans for client groups containing actionable marketing strategies – including
marketing objectives, strategies and tactics that are tied to business objectives.
Create, build, and maintain relationships that enhance the performance of marketing
within company.
Tricoci University of Beauty Culture – Highland, IN
Enrollment Advisor – 2012/2014
Conducted interviews with prospective students to identify and determine educational
needs.
Met and/or exceeded 16+ starts per year with a budget of 12 students per start.
Enrolled over 200+ students within one year; becoming Enrollment Advisor of the Year.
Assisted prospective students in identifying a career path.
Facilitated orientation and registration for enrolling students.
Coordinated campus tours for high school visits and assisted with open house activities.
Developed rapport with students and maintained relationships throughout the admission
process.
Provided continuous communication with management regarding student enrollment
status.
Kaplan Inc – Chicago, IL
Admissions Advisor – 2005/2006
Determines student applicant’s admissibility to the University
100+ outbound and inbound calls daily to persuade individuals to obtain education at our
school.
Assess and assign students to appropriate academic units.
Advise potential students on admission requirements and options, transfers, and related
issues.
Maintain communication via telephone, correspondence, and/or electronic mail with
prospective students through all stages of the recruitment and admissions process.
Successfully/consistently achieve enrollment standards.
Admissions Team Lead – 2006/2008
Managed and trained new admissions advisors who successfully passed the new training
class
Made schedules for a team of 12 monthly
Discussed goals and implanted task to ensure they are met or exceeded
Provided weekly development coaching sessions to motivate the team
Made recruiting decisions with the Director of Admissions
Managed the P&L report and budgets.
3. Admissions Advisor Merrillville, IN – 2008/2010
High profile admissions representative accountable for enrolling prospects; advising
potential students on admission requirements and options, transfers, and related issues.
100+ outbound and inbound calls daily to persuade individuals to obtain education at our
school.
Develop tactics to increase enrollments within our campus, created ideas and held
community events to drive in Personally Developed Leads.
Counsel prospective students on the opportunities, growth, and monetary return on
completion of the program.
Consistently exceeded enrollment budget with a standing 89% conversion/start rate.
Maintain communication via telephone, correspondence, and/or electronic mail with
prospective students through all stages of the recruitment and admissions process.
Focused Health Solutions - Northbrook, IL
Customer Service Representative – 2003/2005
Received 75+ inbound calls daily to resolve technical issues.
Opened, boarded and closed patient files.
Acquired and applied large knowledgebase of guidelines.
Instructed and guided asthmatic, hypertensive and diabetic patients with vital devises via
internet and telephone.
Responsible for managing, organizing, scheduling and maintaining information.
T E C H N I C A L P R O F I C I E N C I E S
MSWord
MS Windows
MS PowerPoint
MS Excel
Email/Internet
Personify
Salesforce
CampusVue
Leads360
FAME