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James W. Ray, Jr, Ed.D (ABD) 
Sales and Marketing 
 Over eleven years of successful sales and marketing experience 
 Over ten years of leadership experience 
 Phenomenal relationship development skills 
 Excellent at employee satisfaction strategy 
 Impeccable change management experience 
 Author of An Admissions Officer’s Guide To Success In Proprietary 
Education(ISBN: 9781434369406) 
Operational Management 
 Executive level management experience with impressive results 
 Manage a budget in excess of over ten million dollars 
 Minimized employee attrition 
 Successfully develop talent to grow through promotion 
 Maintain a positive synergized working environment 
Training and Development 
 Over ten years of successfully training admissions officers 
 Conducted admissions officer and admissions management training 
at various campuses in multiple states 
 Teach proper phone skills, appointment setting, interviewing and 
overcoming objections 
 Appointed chair of the Admissions Officer Committee by Vice 
president to establish best practices 
Jun, 2011-Present Capella University Minneapolis, MN 
Doctorate in Education 
 Doctorate Candidate 
 Expected graduation, 2015 
Jun, 2010 Strayer University Chesapeake, VA 
Masters in Education 
Dec 2000 Kutztown University of Pa Kutztown, PA 
Bachelors of Science in Business Administration/Marketing 
Summary of 
Qualifications 
1464 Culpepper Ave 
Chesapeake, VA 23323 
Home (757) 693-2659 
jmerayjr@cox.net 
Education 
Work Experience
Jan, 2012-Present Everest College Norfolk, VA 
Campus Director of Admissions 
 Responsible for the direct management of the admissions and 
retention departments as well as associated enrollment and 
operational activities 
 Managed the campus’ Admissions Representatives and other 
admissions staff toward meeting established new student enrollment 
and conversion objectives 
 With feedback from campus Admissions Representatives, establish 
individual quarterly and annual new student recruitment plans 
 Oversee the hiring and training of new Admissions Representatives 
 Ensure that the University’s admissions and retention standards and 
ethical expectations are communicated and adhered to 
 Increased year over year new student population 
 Led campus to be within the top revenue generating campus within 
the organization 
 Increased employee morale and decreased employee attrition 
June, 2011-Jan, 2012 Fortis College Norfolk, VA 
Director of Admissions 
 Responsible for the direct management of the admissions and 
retention departments as well as associated enrollment and 
operational activities 
 Managed the campus’ Admissions Representatives and other 
admissions staff toward meeting established new student enrollment 
and conversion objectives 
 With feedback from campus Admissions Representatives, establish 
individual quarterly and annual new student recruitment plans 
 Oversee the hiring and training of new Admissions Representatives 
 Ensure that the University’s admissions and retention standards and 
ethical expectations are communicated and adhered to 
Feb 2009-June, 2011 Stratford University Falls Church, VA 
Director of Admissions 
 Was responsible for the direct management of the admissions and 
retention departments as well as associated enrollment and 
operational activities 
 Managed the campus’ Admissions Officers and other admissions 
staff toward meeting established new student enrollment and 
conversion objectives 
 With feedback from campus Admissions Officers, established
individual quarterly and annual new student recruitment plans 
 Oversaw the hiring and training of new Admissions Officers, front 
office staff and retention personnel 
 Ensured that the University’s admissions and retention standards and 
ethical expectations are communicated were adhered to 
Sep 2004 – Feb 2009 Strayer University Chesapeake, VA 
Admissions Manager (Virginia Beach Campus) Feb, 08- Feb, 09 
Admissions Manager (Fredericksburg Campus) Jan, 05-Jul, 06 
 Responsible for the direct management of the admissions department 
and associated enrollment and operational activities 
 Served as a liaison with the campus’ other departments 
 Managed the campus’ Admissions Officers and other admissions 
staff toward meeting established new student enrollment and 
conversion objectives 
 With feedback from campus Admissions Officers, establish 
individual quarterly and annual new/readmit student recruitment 
plans 
 Oversee the hiring and training of new Admissions Officers and 
front office staff 
 Ensure that the University’s admissions standards and ethical 
expectations are communicated to new admissions employees and 
are incorporated into ongoing training and new student recruitment 
activities 
 Promoted to the Admissions Manager within six months 
 Chairman of the Admissions Officer Committee 
 Under my guidance, the Admissions Team has consistently 
met/exceeded goals 
 Consistently managed Admissions Officers into the Cumlaude 
Society 
Campus Director Jul, 06- Feb, 08 
 Senior Administrative Official at the campus level 
 Oversee P&L management of a 10 million dollar budget 
 Manage new student recruitment activities, overall campus 
enrollment management, student retention initiatives, campus-level 
fiscal and budgetary management, student services and associated 
collection activities, and the overall appearance and administrative 
operations of the campus
 Developed market that was cut by 67% due to sister campus 
opening, to continually increase in size and revenue 
 Train every new Admissions Officer highered into the region 
 increased operating margin from 59% to 63% 
 Increased retention rate from 80 to 83% 
Admissions Officer (Henrico Campus) Sep, 04-Jan, 05 
 Represented college at various high schools college fairs and other 
recruiting ventures 
 Contacted prospective students, provide information about our 
curriculums, and arrange campus tours 
 Interviewed prospective students and review qualifications for 
acceptance 
 Served as a liaison between students and other departments on 
campus 
 Operated as a mentor for incumbent students 
 Consistently exceeded quarterly goals 
Mar 2002 – Sep 2004 ITT Technical Institute Richmond, VA 
Senior Admissions Representative 
 Represented college at various high schools college fairs and other 
recruiting ventures 
 Contacted prospective students, provide information about our 
curriculums, and arrange campus tours 
 Interviewed prospective students and review qualifications for 
acceptance 
 Served as a liaison between students and other departments on 
campus 
 Consistently exceeded goal provided to me 
 Operated as a mentor for incumbent students 
 Assisted in the planning of special events 
 Three time recipient of the Representative of the Quarter award 
 Assisted in the interviewing process of new candidates 
 Trained new employees on various facets of recruitment 
Dec 2000 – Mar 2002 Apex Systems, Inc. Richmond, VA 
Senior Technical Recruiter 
 Assisted in the development of a new target market and recruited 
qualified candidates for various positions 
 Made sales calls to potential and current managers at client sites to 
establish and build on relationships, and market our services 
managers 
 Established new clients through warm and cold calling leads that
stem from various sources, such as newspaper postings, internet ads, 
referrals, walk-ins, and sourcing companies 
 Provided full life cycle recruiting and hiring for Fortune 500 
companies through sourcing various companies, prescreening and 
qualifying candidates, resume preparation, and interview 
coordination and facilitation 
 Recognized as top performer in selling our services, and generating 
business from current and new businesses

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jrs res

  • 1. James W. Ray, Jr, Ed.D (ABD) Sales and Marketing  Over eleven years of successful sales and marketing experience  Over ten years of leadership experience  Phenomenal relationship development skills  Excellent at employee satisfaction strategy  Impeccable change management experience  Author of An Admissions Officer’s Guide To Success In Proprietary Education(ISBN: 9781434369406) Operational Management  Executive level management experience with impressive results  Manage a budget in excess of over ten million dollars  Minimized employee attrition  Successfully develop talent to grow through promotion  Maintain a positive synergized working environment Training and Development  Over ten years of successfully training admissions officers  Conducted admissions officer and admissions management training at various campuses in multiple states  Teach proper phone skills, appointment setting, interviewing and overcoming objections  Appointed chair of the Admissions Officer Committee by Vice president to establish best practices Jun, 2011-Present Capella University Minneapolis, MN Doctorate in Education  Doctorate Candidate  Expected graduation, 2015 Jun, 2010 Strayer University Chesapeake, VA Masters in Education Dec 2000 Kutztown University of Pa Kutztown, PA Bachelors of Science in Business Administration/Marketing Summary of Qualifications 1464 Culpepper Ave Chesapeake, VA 23323 Home (757) 693-2659 jmerayjr@cox.net Education Work Experience
  • 2. Jan, 2012-Present Everest College Norfolk, VA Campus Director of Admissions  Responsible for the direct management of the admissions and retention departments as well as associated enrollment and operational activities  Managed the campus’ Admissions Representatives and other admissions staff toward meeting established new student enrollment and conversion objectives  With feedback from campus Admissions Representatives, establish individual quarterly and annual new student recruitment plans  Oversee the hiring and training of new Admissions Representatives  Ensure that the University’s admissions and retention standards and ethical expectations are communicated and adhered to  Increased year over year new student population  Led campus to be within the top revenue generating campus within the organization  Increased employee morale and decreased employee attrition June, 2011-Jan, 2012 Fortis College Norfolk, VA Director of Admissions  Responsible for the direct management of the admissions and retention departments as well as associated enrollment and operational activities  Managed the campus’ Admissions Representatives and other admissions staff toward meeting established new student enrollment and conversion objectives  With feedback from campus Admissions Representatives, establish individual quarterly and annual new student recruitment plans  Oversee the hiring and training of new Admissions Representatives  Ensure that the University’s admissions and retention standards and ethical expectations are communicated and adhered to Feb 2009-June, 2011 Stratford University Falls Church, VA Director of Admissions  Was responsible for the direct management of the admissions and retention departments as well as associated enrollment and operational activities  Managed the campus’ Admissions Officers and other admissions staff toward meeting established new student enrollment and conversion objectives  With feedback from campus Admissions Officers, established
  • 3. individual quarterly and annual new student recruitment plans  Oversaw the hiring and training of new Admissions Officers, front office staff and retention personnel  Ensured that the University’s admissions and retention standards and ethical expectations are communicated were adhered to Sep 2004 – Feb 2009 Strayer University Chesapeake, VA Admissions Manager (Virginia Beach Campus) Feb, 08- Feb, 09 Admissions Manager (Fredericksburg Campus) Jan, 05-Jul, 06  Responsible for the direct management of the admissions department and associated enrollment and operational activities  Served as a liaison with the campus’ other departments  Managed the campus’ Admissions Officers and other admissions staff toward meeting established new student enrollment and conversion objectives  With feedback from campus Admissions Officers, establish individual quarterly and annual new/readmit student recruitment plans  Oversee the hiring and training of new Admissions Officers and front office staff  Ensure that the University’s admissions standards and ethical expectations are communicated to new admissions employees and are incorporated into ongoing training and new student recruitment activities  Promoted to the Admissions Manager within six months  Chairman of the Admissions Officer Committee  Under my guidance, the Admissions Team has consistently met/exceeded goals  Consistently managed Admissions Officers into the Cumlaude Society Campus Director Jul, 06- Feb, 08  Senior Administrative Official at the campus level  Oversee P&L management of a 10 million dollar budget  Manage new student recruitment activities, overall campus enrollment management, student retention initiatives, campus-level fiscal and budgetary management, student services and associated collection activities, and the overall appearance and administrative operations of the campus
  • 4.  Developed market that was cut by 67% due to sister campus opening, to continually increase in size and revenue  Train every new Admissions Officer highered into the region  increased operating margin from 59% to 63%  Increased retention rate from 80 to 83% Admissions Officer (Henrico Campus) Sep, 04-Jan, 05  Represented college at various high schools college fairs and other recruiting ventures  Contacted prospective students, provide information about our curriculums, and arrange campus tours  Interviewed prospective students and review qualifications for acceptance  Served as a liaison between students and other departments on campus  Operated as a mentor for incumbent students  Consistently exceeded quarterly goals Mar 2002 – Sep 2004 ITT Technical Institute Richmond, VA Senior Admissions Representative  Represented college at various high schools college fairs and other recruiting ventures  Contacted prospective students, provide information about our curriculums, and arrange campus tours  Interviewed prospective students and review qualifications for acceptance  Served as a liaison between students and other departments on campus  Consistently exceeded goal provided to me  Operated as a mentor for incumbent students  Assisted in the planning of special events  Three time recipient of the Representative of the Quarter award  Assisted in the interviewing process of new candidates  Trained new employees on various facets of recruitment Dec 2000 – Mar 2002 Apex Systems, Inc. Richmond, VA Senior Technical Recruiter  Assisted in the development of a new target market and recruited qualified candidates for various positions  Made sales calls to potential and current managers at client sites to establish and build on relationships, and market our services managers  Established new clients through warm and cold calling leads that
  • 5. stem from various sources, such as newspaper postings, internet ads, referrals, walk-ins, and sourcing companies  Provided full life cycle recruiting and hiring for Fortune 500 companies through sourcing various companies, prescreening and qualifying candidates, resume preparation, and interview coordination and facilitation  Recognized as top performer in selling our services, and generating business from current and new businesses