1. Lavinia Yaacoub
50 Panorama Crt, Etobicoke ON M9V 4A9
Tel: (647) 678 7677 E-Mail: Lavooxxhotmail.com
Work Experience
Receptionist
• Answer multiple phones on busy switchboard
• Performed data entry, filing and file set-up
• Opened and distributed mail, Making Quotes
• Scanned documents
• Managed office supplies
• Prepared overnight deliveries
• Abn Refrigeration Company, Woodbridge
• Responsible for all aspects of the day to day running of the filing, copying,making
Quots, report writing.
• Responsible to handle the telephone enquiries.
• Make daily work plan of seniors with proper timing.
• Provide general information to the customers.
• Manage the daily incoming of the customers.
• Manage the documents in proper way.
• Handling Orders from united states .
• Handle all the other responsibilities related to the job.
Staff Master Recruiter /Reception
• Answer phone calls and take appointments
• Managing employees shifts on computer Excel
• Helping employees fill application
• Telemarketing
• Hiring employees
• Skills Used, Telephone Skills, Typing, Documentation Skills, Excellent Verbal and
Written, Dependability, Attention to Detail, Communication, Administrative Writing Skills.
California fashion, Etobicoke
• Customer service -
• Dealing with customers enquiries, face to face and over the phone.
• Operating the telephone accurately and handling cash.
• Maintaining accounts for the store on a daily basis.
• Maintaining the store alone with customers.
• Nearly three years of hands-on experience as a Cashier
• Able to maintain health and safety standards
Salib J Medical Center · Etobicoke
• Expert in maintaining the daily report of patients.
• Dealing with patient complaints about the quality of service of the practice.
• Excellent communication skills in written and verbal both.
• Able to lead and motivate staff.
• Ability to prioritize work loads during busy periods.
• Controlling multiple projects at the same time.
Ability to remain calm under pressure
Experience working with limited staff and a high volume of patients who present with both
emergency and non-emergency cases. Able to remain calm and methodical in my
examination, diagnosis and treatment of patients, even in testing situations.

2. Professional Skills
• Ability to work in a fast paced environment
• Attention to detail
• Excellent communication and interpersonal skills
• Positive attitude
• Knowledge with Microsoft Word, Excel, Access, Windows 95, 98, 2000, XP, Vista,
Internet Explorer, Netscape, and Firefox
• Punctual, reliable, hardworking and responsible individual who is able to work as part of
a team or independently
• Verbal / Written communication skills in English, Lebanese, French,
Egyption,Arabic, and Assyrian languages
Education
Father Henry Carr Catholic Secondary School Diploma 2012
Emery Adult School - Cosmetology Diploma 2013