Debbie Gerow has 10 years of experience in administrative and bookkeeping positions. She recently graduated from a Hospital Ward Clerk Administration course. She has strong computer skills including Microsoft Office, QuickBooks, and publishing software. Gerow has skills in administrative tasks like research, report writing, and scheduling. She is experienced with customer service and handling challenging situations professionally. Her resume details employment history and volunteer work in clerical, bookkeeping and retail roles.

1. DEBBIE GEROW
1-314 TOWN LINE RD W HUNTSVILLE, ONTARIO (705) 380-3465
PROFILE – 10 years, experience working in both administrative and bookkeeping positions. Recent graduate of Hospital
Ward Clerk Administration course. Able to work well with variety of individuals and provide high level of customer
service. Well versed in a variety of computer programs including Microsoft Word, Excel, Powerpoint, Publisher and
Quickbooks.
PROFESSIONAL SKILLS
ADMINISTRATIVE SKILLS
• Skilled at providing information regarding activities and location of departments, offices, and employees within
an organization
• Demonstrated ability to produce memos, correspondence, reports and other documents
• Strong research capabilities, experienced with working with Microfilm and the Internet
• Comfortable working with highly confidential information
• Efficiently collect and distribute mail and messages
• Experienced in scheduling appointments and greeting and directing clients to their appointments
COMPUTER SKILLS
• Proficient with computers and various software; Microsoft Word, Excel, Quick Books, Front Page, Word Perfect,
and the Internet
• Familiar with Publisher and PowerPoint
• Updated company website, integrated software into the network and help troubleshoot minor computer
problems
• Created Newsletters to advertise for variety of programs for PROMPT as well as promoted programs and
services using Facebook, Twitter and Hootsuite
CUSTOMER SERVICE SKILLS
• Greeted customers in a friendly manner and ensured they found what they need
• Utilize conflict resolution skills in handling challenging situations
• Enjoy meeting new people and building relationships
EMPLOYMENT HISTORY
Bookkeeping/Admin !mpact Café – The District of Muskoka 2013-Present
Sorter/Folder Centennial Coin Laundry (Seasonal) 2010-2016
Counter Clerk Hunter’s General Store 2006-2010
VOLUNTEER
Clerical Assistant Dr. Ursell 2015
Treasurer & Communications Director PROMPT 2013-present
Clerical Assistant The Pines Nursing Home 2011
Office Clerk Trent Valley Literacy Association 2006
Receptionist The Elizabeth Fry Society 2001

2. DEBBIE GEROW
1-314 TOWN LINE RD W HUNTSVILLE, ONTARIO (705) 380-3465
EDUCATION
Hospital Ward Clerk Certificate Loyalist College 2016
Intro Quick Books Georgian College 2013
Intro Web Design Georgian College 2013
Microsoft Word & Excel Bracebridge Learning Center 2005-2006
Basic Accounting Course Bracebridge Learning Center 2005-2006
Medical Executive Office Assistant Toronto School of Business 1996
References Available Upon Request