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1. Internal document
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SOP - Collections Payout Computation & Invoice Processing
Details:
Process Collections Payout Computation & Invoice Processing
Date 03-May-2019
Version Ver.2.1/Collection Payout & Processing/0519
Product Retail Loans Collection
Scope: Define guidelines for computing of Retail Loans Collection Payout & Invoice
processing.
1. Process : Payout computation
Sr. No Process Steps FPR/Team Tentative
TAT *
Deviations /
Remarks
1 Input files to be received from respective FPR by 10th
of every month :–
 Allocation File – Collection/LAS OD
 Payment File of billing month
 Payment File of next month till 8th
 BOM Debtors – Collections/LAS OD
 EOM Debtors – Collections/LAS OD
 Banking Dump
 Settlement Dump
 Repo Dump
 Auction Dump
 Missed Payment file
 MIS Delinquency dump (LAS OD)
 Rate Grids**
Strategy
BDTS/Strategy
BDTS/Strategy
BDTS
BDTS
BDTS
PCT
PMT
Legal
Strategy
Strategy
Strategy
T
2 Checking of the input files
 Whether format is correct
 Count check – trend
 All the relevant columns should not be blank
Risk Payout T+1 Discrepancies
- Revised
input files to
be obtained
3 Mapping all input files with Allocation File. Risk Payout T+2
4 Computation of payout as per approved payout
grid#
 Roll rate status to be arrived
Risk Payout T+3

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SOP - Collections Payout Computation & Invoice Processing
 Resolution/Collection Efficiency to be
arrived
 EMI ,ODBC, FC, Incentive & Additional
Incentive Rate to be plotted
 Final Payout to be arrived
5 Quality check of payout computed
 Manual check - LAN Duplications
 Count check - RAW allocation
 Manual Rate grid - validation
 ODBC payout validation (Rs. > = 2000/-) - basis
SOA
 Resolution % validation - Sample vendors
 Formula validation
 HL Payout - Capping check
 High value Payout - computation check
 Sanity check - Amount collected but no payout &
vice versa
 No payout on Repo & Auction cases
 For PU portfolio Bkt should be ‘0’
 For FR / FCPU portfolio Bkt should be ‘0’
 Payout / COC trend - last 2 months
 Payout confirmation for > 1 LAC at customer
level
Risk Payout T+5
6 Computation file to be shared with Collection FPRs Risk Payout T+6
7 Validation of the payout computation & sharing with
concerned Agency
Collection FPR T+7
onwards
2. Process : Invoice processing
Sr.
No
Process Steps FPR/Team Tentative
TAT*
Deviations / Remarks
1 Physical invoice along with necessary
supporting is sent to Risk Payout Team.
Agency/Collection
FPR
T
2 Checking of invoices as per defined
check points – Listed below
 Vendor name ( Name check
authenticity)
 Portfolio (Portfolio for
segregation and to validate
invoice amount )
Risk Payout T+1 Discrepancies – Revised
invoice to be obtained
from
Agency/Collection FPR

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SOP - Collections Payout Computation & Invoice Processing
 Payout amount (Amount
raised in the invoice matches
with central billing amount)
 Bill month
 Invoice no. (Mandatory or
Fincon)
 Invoice date (Mandatory or
Fincon)
 GST details – Not applicable
for Collection – Recovery, KCC
& MEF Legal.
 HSN/SAC code (Mandatory
or Fincon)
 Service type
 Vendor pan no
 Net payout
3 Upload of bill in YESPAY Risk Payout T+2
4 Approval in YESPAY as per defined
approval matrix
Risk Management
Seniors
T+7 Approval TAT may
differ as per availability
of approving authority.
5 Submission of invoice along with
Approved claim form to FINMGT team.
Risk Payout T+9
6 Processing of invoice & payment
credited to vendors account.
FINMGT T+24
*- TAT is based on actual working days i.e. excluding public holidays & weekly offs.
**- Rate grid needs to be changed as an when approval received from Strategy Team
# Maker – Checker concept for Payout computation :-
Formulated computation – Maker & Manual computation – Checker
*The timelines are indicative. Actual timelines may differ from case to case / time to
time, considering the dependency on process steps, volumes, availability & accessibility
of relevant authority, etc.
Abbreviations:
o BDTS - Business and Digital Technology Solutions Group
o PCT - Process& Compliance Team

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SOP - Collections Payout Computation & Invoice Processing
o PMT - Process Management Team
o FINMGT – Financial Management