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1. Internal document
Page 1 of 2
SOP - Collections Payout Computation & Invoice Processing
Details:
Process Collection Vendor Payout
Date 13-08-2019
Version VER 1/Bills Payout & Processing/ 0819
Product Retail Loans Collection
Scope: Define guidelines for processing of Retail Loans other than collection activity
Invoice.
Process: Invoice processing
Sr.
No
Process Steps FPR/Team Tentative
TAT*
1 GST Compliant invoice along with necessary
supporting to be shared with PMT.
Agency/Collec
tion FPR
T
2 Following parameters of Invoice to be checked:
a) Payout Amount based on approved payout
Grid & input details received from
concerned teams (like Auction team/Repo
Team/Field team/Analytics team etc.).
b) GST Details
PMT T+4
3. Discrepancies, if any, to be highlighted to the
concerned Collection FPR/Agency.
PMT T+5
4. Post receipt of correct & GST compliant Bill, Bill to
be uploaded in YesPay system.
PMT R+2
(Where R is the
date of receipt
of correct &
GST compliant
Bill)
5. Post indexation, Bills to be approved as per defined
approval matrix in YesPay.
Approving
Authorities
R+12
6. Invoice along with Approved claim form to be
submitted to FINCON team.
PMT R+13
7. Post administrative & taxation related checks,
Payout to be processed through electronic / DD
mode.
FINCON R+20

2. Internal document
Page 2 of 2
SOP - Collections Payout Computation & Invoice Processing
*The timelines are indicative. Actual timelines may differ from case to case / time to time,
considering the dependency on process steps, volumes, availability & accessibility of relevant
authority, etc.
Deviation Approving Authority
Approval for Bill Processing through BAZ As per DFP defined in BAZ
Any kind of Payout Deviation/Approval
NCL or CH or CCC Head or BH
(as per DFP)
Any kind of Process related deviation/ISO deviation/Non-
Compliance
NCL or CH or CCC Head