1. Laura James
201 W 125th Place, Crown Point, IN 46307
708-925-5069
LAURANICOLEJAMES@GMAIL.COM
QUALIFICATIONS
 Able to make rapid assessments and revise tactics to ensure progress and goal achievement
 Team oriented with the ability to teach, advise, and train across functional lines
 Excellent leadership skills, with several years of management experience in non-profit organizations
 Strong ability to work independently without direction to achieve common goals and objectives
 Detail oriented, strong organizational skills, work well under pressure and time constraints
 Quick learner with the ability to multi-task and possess impeccable work ethic
 Vast experience in the field of Medical and Device Sales, cons istently meeting and exceeding goals
 Proficient in Spanish
EDUCATION
UNIVERSITY OF IOWA, Iowa City IA MAY 2005
BACHELOR OF ARTS
Majors: Spanish, Communication Studies and International Business
EXPERIENCE
MIDWEST EYE BANKS, Chicago IL August 2005-Present
Recovery Technician (Contract employee until 2012, full time employee 2012 - present)
 Assess the health and quality of donors and corneal tissue that will be used for sight preservation and
restoration transplants
 Recover tissue from human cadavers to be utilized within transplantation surgeries and/or ground-breaking
medical research
 Recover vitreous fluid for Medical Examiners to fulfill autopsy requirements
 Facilitate correspondence between hospitals, morgues, funeral homes, other organ and tissue transplant
organizations, and the Midwest Eye Bank
 Assist in training of new employees
 Trusted with the responsibility to review medical records pre and post corneal recovery
 Perform or assist in various laboratory and office duties as needed
 Respected among colleagues at like-minded organ and tissue recovery agencies
 Skilled examiner of potential eye diseases which may prevent transplantation
RS MEDICAL, Chicago IL December 2007-December 2011
Account Manager
 Facilitated the sale of medical and capital equipment to physicians within the pain management,
rheumatology, PM&R, orthopedic, neurology, and neurosurgery segments in the greater Chicago area
 Prospected new physicians to increase market share
 Communicated effectively with business partners and executives by conducting conference calls and on-site
presentations
 Managed budget and administrative functions
 Provided patient instruction on use of devices
 Assisted in job training and product education of newly hired account managers
 Proven sales performance during tenure with the company: started in North Chicago territory, which had
previously been underperforming, came in at 115% of plan year one, 109% of plan year two, 105% of plan
year three
 In 2011, was re-assigned to underperforming South Chicago territory, was at 85% of yearly plan after 10
months in the territory before leaving the company

2. FOREST PHARMACEUTICALS, Chicago IL June 2006-December 2007
Territory Sales Representative
 Facilitated the promotion and sale of pharmaceutical medications Benicar, Lexapro, and Namenda within
the cardiovascular, neurology, psychiatry, and primary care segments in one of the company’s most
difficult-to-access territories, the downtown Chicago area
 Communicated effectively with business partners and executives by conducting conference calls and on-site
presentations
 Designed and implemented new processes for increased results and efficiency
 Managed budget and administrative functions ; developed business plan that lead to $6000 budget increase
for team three quarters in a row
 Part of the number one division in the country for fiscal year 2007
 Moved from 275/503 to 68/503 in first fiscal year with the company
ENTERPRISE RENT-A-CAR, Chicago IL July 2005-May 2006
Management Trainee, Management Assistant
 Managed daily activities of sales offices to achieve branch sales goals according to established standards
 Monitored and evaluated sales results, productivity levels and profit opportunities of assigned office
 Responsible for training and ongoing development of s ales staff to ensure effective solicitation, marketing,
and business development
 Ensured sales staff complies with all established policies and procedures
 Conducted face to face presentations of products to customers to review rental information, identify
customer needs, and cross -sell ancillary products
 Participated in sales and fleet growth initiatives as part of top-performing offices
 Took part in Top Gun Program at O’Hare International Airport for elite sales performers for four months
 Recognized as top sales performer for 5 out of 9 months with the company
COMMUNITY INVOLVEMENT, LEADERSHIP, AND AFFILIATIONS
 Zeta Tau Alpha Sorority (2001 – present)
 Served as Advisor for 100 collegiate women from 2006 – 2012
 Served as Vice President with local alumnae organization, from 2006 – 2012, in charge of planning bi-weekly
events for group of nearly 300 local alumnae
 Junior League of Chicago (2008 – 2012)
 Served as chair of service project from 2009-2011, arranging tutoring services for underprivileged children
and managing volunteer staff of 30+ members
 Served as chair of one of the League’s signature fundraising events from 2011- present, managing a budget
of $70,000 and a committee of 40+ volunteers ; oversaw marketing plan and overall event planning and
management for fundraiser