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Amy Bouthdachanh


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Amy Bouthdachanh

  1. 1. Amy Bouthdachanh 6361Sprinlke Drive • Jacksonville, FL (904)753-9405 / PROFESSIONAL PROFILE:  Ten years Exceptional customer service experience  Train New Hires  Integrity with a Strong Work Ethic  Detail and Solution Oriented  Excellent Time Management and Organizational Skills in high-volume atmospheres  Accepts new challenges, with positive results and feedback EDUCATION: Everest University Jacksonville, FL Bachelor of Science Degree, Business Administration 4/2015 to 1/2016 Virginia College Jacksonville FL Associate of Science Degree, Medical Office Management 12/2011 SKILLS  Customer Service/Relations  Business Operations Office Supervision  Human Resources / Management Principles  Accounting / Finance  E- Commerce  Strategic Planning  Talent Acquisition  Training & Professional Development  Contract Negotiations  Microsoft Office  Logistics  Fixed Asset Allocation  Career Placement  Leadership  Company Analysis  Hiring  Profit & Loss Statements  Business Ethics  Marketing and Advertising  Medical Office Administration  Patient Registration & Scheduling  Patient Insurance Verification  Vital Signs & Triage  Injections  ICD-9& CPT Coding  Electronic Medical Records Management  Manual & Electronic Claims  10 Key Data Entry &Typing  Medicare and Medicaid Claims Processing  State and Federal Disability Insurance  Budgets / Bookkeeping  Business Law
  2. 2. WORK EXPERIENCE McDonalds Jacksonville, FL Crew member 5/2012 to Present  Perform cash register transactions in both restaurant and in drive thru  Train new hires  Supervise, and manages at least 8 employers in both front counter , grill, and kitchen area New Heights of Northeast Florida Jacksonville FL Office Assistant (Externship) 10/2011 to 12/2011  Medical clinical office Filed and processed insurance claims and updated patients records and charts  Taught basic communication and employability skills, using sign language, to physically, mentally and emotionally challenged patients J M Family Enterprises; Jacksonville FL Lexus Technician 1996-2009 Awards: Honorable Mention Quality Associate, Kaizen, and Volunteer awards  Determined replacement parts by inspection, customers’ requests, or customers’ descriptions of malfunctions and inventory; yearly and quarterly  Multi-tasking; completed each tasks in a timely by prioritized, cost effective manner, and trained newly hired employees  Developed skills in different type of departments by obtaining through organization, team work, positive attitude, and self-motivation  Goal minded and detail-oriented with problem solving skills; ensuring quality work by checking and correcting any mistakes Amy Bouthdachanh 6361Sprinlke Drive • Jacksonville, FL (904)753-9405 /