1. Samantha N. Lee
9027 SW Gala Dr • Lees Summit, MO 64064 • Phone: (816) 550-6919 • Email: samie5006@gmail.com
OBJECTIVE To obtain a rewarding career in the healthcare field that will allow me to utilize my skills and
experience that creates opportunities for advancement.
SKILLS • Use of Microsoft Word, Excel, Powerpoint, Outlook
• 45 wpm, 10-key, ICD-9, CPT and HCPC manuals
• Pacware, Zirmed, RemitData, RightFax, Accurint
EMPLOYMENT October 2013 – Present Complete Medical Homecare, North Kansas City, MO
Billing and Insurance Manager
 Responsible for day to day operations in the billing and insurance verification
department. Oversee the billing of $2 Million in products each month. Keeping average
days outstanding of A/R to 45 days or less. Apply payments and reconcile payment
posting of $700K per month.
 Work closely with controller to analyze outstanding A/R and keep budgets in line. Work
closely with other managers and departments to prevent denials and keep everyone
informed of insurance or coverage changes.
 Responsible for overseeing insurance verification of 200+ new patients per day and
reverifying insurance changes for all patients. Assist in obtaining new contracts for
payers as well as updating existing contracts.
March 2006 – October 2013 Global Medical Direct, Lenexa, KS
Billing Manager
 Responsible for day to day operations in the billing department. Oversee the billing of $8
Million in products each month. Keeping average days outstanding of A/R to 45 days or
less. Reconcile payment posting of $4 Million per month.
 Analyze outstanding A/R and incorporate ways to reduce it. Track production of all
billing employees to ensure best practices and efficiencies are being utilized. Prepare
various reports for upper management to show progress with outstanding A/R and what
has been collected and adjusted. Create action plans on how we plan on working
through the A/R.
 Work closely with other departments to ensure the accuracy of claims to prevent future
denials. Maintain and comply with changes that individual insurance companies make
to reduce denial rate. Assist in obtaining new contracts with insurance companies
and/or renewing contracts.
EDUCATION November 2004 – March 2006 High Tech Institute, Kansas City, MO
Medical Billing and Coding/Associates Degree
 Took courses to gain the knowledge to be successful in medical billing and coding and
general education courses needed to obtain an associates degree.
 Obtained academic excellence awards (requiring 95% or better) in all classes completed.
Also was valedictorian for my graduating class.
October 1998 – June 2002 Longview Community College – Lee’s Summit, MO
Business/General
 General education with focus in Business Administration