1. Priscilla J. Hidalgo 550 Paularino Apt J206 Costa Mesa, Ca 92626
Phone: (951) 956-1023
cillajaime@msn.com
EDUCATION/CERTIFICATIONS
University ofCalifornia Riverside June 2003 Bachelor ofScience, Business Administration
 Emphasis on Marketing and Information Technology-2003
 Focus study on Human Anatomy, Nutrition, and Health Assessment-2016
 BLS (CPR and AED) Certification, American Heart Association-2016 to 2018
CORE COMPENTENCIES:
 Work extremely well under pressure with an enthusiastic energy as an independent or team contributor
 Review current problematic concerns to develop new methods of delivering successfulinitiatives
 An exceptional integrity-driven professional, focused on accomplishing effective communication, and project
development with accuracy
 A dedicated team supporter and leader to collaborate on educating associates to prosper as a whole
 Provided Bilingual/Spanish support in the office environment
PROFESSIONAL EXPERIENCE
Coca-Cola, Chino, CA ’07 to ‘16 Regional Customer Service Specialist
 Individual and team contributor with high level of focus on bottler customers including Coca Cola’s Dasani,
Smartwater,Glaceau Vitamin Water, Powerade,Non-Carbonated beverages,and Syrup accounts
 Award for highest achievement in learning new procedures and programs
 In a customer survey, received acknowledgment for resolving problems with professionalism
 Quick turnaround on problem solving while prioritizing by importance, recovering up to $1,000,000 in sales
under critical situations.
 Monitoring of product, order entry, reviewing orders, credit/debit analysis, distributing donations to non-profit
organizations
 Analyzing data to provide on time delivery of product by reviewing sales orders, forecasts,available product,
customers demand calendar, production of product, and monitoring transportation
 Providing input to production scheduling and forecasting according to customers’ requirements.
 Analyzing data to administer proactive resolutions
 Participate in service goals and objectives while problem solving effectively
 Proven success in innovative results to process improvements such as strategic transportation recommendations
that resulted in significant savings for the company and improved service for customers
 Establish working relationships and collaborate on business opportunities resulting in successfulsolutions
 Working with partners in distribution, logistics management, service fulfillment, and business planning
AIG American General (AGLA), Temecula, CA ‘04 to ’06 Financial Advisor
 Marketed and built professional business networks to expand financial services to business and individuals
 Educated clients on building a financial portfolio to acquire their financial goals. Placing rated cases and
communicating effectively to clients
 Validated first six months with company with 30,000 in annual premium, leading agent for the month of February
2005 for the western region in accident and health products
COMPUTER SKILLS:
 Complete knowledge of Word, Excel, PowerPoint, Microsoft Outlook, Internet browsing, and SAP