1. LLARRYARRY SSHAWHAW
 1054 TAITS STATION DR.1 CLARKSVILLE, TN 37040  (907) 978- 8035  LARRYSHAW180@YAHOO.COM
HUMAN RESOURCE MANAGER ▪ RETAIL SALES MANAGER
QQUALIFICATIONSUALIFICATIONS PPROFILEROFILE
• Self-assured and results-driven management professional with more than 31 years providing HR management in the
U.S. Military, and almost 4 years overseeing customer service and sales management in the retail industry.
- Proven dedication to process efficiencies in providing exceptional customer service, operations management, and
personnel administration that create cost and quality service advantages in highly competitive markets.
- Detail-oriented, with analytical thinking to resolve work and professional relationship issues even under stress.
• Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
• Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire
confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.
KKEYEY EEXPERTISEXPERTISE
Sales Management
• Marketing & Sales (Trad. &
Online)
• Retail Sales Management
• Product Sales Presentations
• Customer Service
Management
Business Operations
Management
• Strategic Planning &
Execution
• Asset & Merchandise
Inventory Management
• Fiscal & Budget Management
• Process/Workflow
Improvement
• Relationship Management
(Clients, Stakeholders,
Public, & Suppliers)
• Profitability Management
• Project/Program Management
Administration
• Strategic Human Capital
Planning & Execution
• Personnel Administration
• Labor Recruitment &
Placement
• Conflict Resolution
• Policies & Regulatory
Compliance
• Employee Relations
Management
• Career Development
• Records & Document
Management
Technical
• Productivity Tools: MS Office
(Word, Excel, PowerPoint, &
Outlook)
• Internet: Online Apps, Social
Networking, Collaborative
Computing
PPROFESSIONALROFESSIONAL EEXPERIENCEXPERIENCE
SAM’S CLUB Manager 2014 – 2016
• Provided strategic and tactical directions in managing facility operations, overseeing asset and
merchandise inventory control, ensuring asset protection, and driving shrink control and loss
prevention.
• Drove membership and sales growth, improving financial performance, overseeing quality member
service and safety, and upholding an open door inter-office communication, interacting with senior
management and associates on issues in improving process efficiency and cost advantages in
facility operations, merchandising and business direction.
• Ensured consistent compliance with relevant legal requirements, company policies, procedures, and
regulations.
• Oversaw community involvement that enhanced company presence through high-visibility PR
campaigns.
U.S. ARMY
HR Director - Fort Campbell, KY 2012 – 2013
• Managed recruitment functions, resolving issues with understaffing, mediating conflicts and
disputes, administering disciplinary sanctions, and firing employees as needed.
• Collaborated with functional units to develop strategic human capital sourcing plans to address staff
vacancies and attrition rates, screen and process new recruits, and provide direction in supervising
and coordinating staff training and career development, as well as maintain industrial peace and
harmonious labor relations.
• Executed bridging strategies between management and employees in resolving work-related
problems.
• Assessed job markets to arrive at competitive compensation and benefits policies within legal
parameters.
• Resolved employee relations issues such as harassment allegations and workplace grievances,
among others.
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2. Operations Director/Manager – Fort Hood, TX 2007 – 2012
• Managed daily operations, executing policies, standards, and performance metrics for process
efficiencies, cost control, budget management, financial records management and reporting, and
personnel administration.
• Directed and evaluated line personnel performance, including support staff engaged in
administering academic departments and alumni organizations.
• Conducted operations analysis and related research that ensured continuous improvements in work
quality, productivity levels, and employment satisfaction.
Training & Development Manager - Fort Wainwright, AK 2005 – 2007
• Managed continuing staff development in technical and behavioral competencies, evaluating
training needs to plan and develop responsive training programs, harnessing multimedia
technologies and proven pedagogies in classroom and field instructions for scheduled training
courses, conducting workshops, seminars and conferences, and producing training manuals and
other educational materials.
LLARRYARRY SSHAWHAW
 1054 TAITS STATION DR.1 CLARKSVILLE, TN 37040  (907) 978- 8035 
LARRYSHAW180@YAHOO.COM
PPROFESSIONALROFESSIONAL EEXPERIENCEXPERIENCE ((CONTINUEDCONTINUED))
HR Manager - Fort South Jackson, SC 2004 – 2005
• Monitored training participants, providing guidance needed to address performance issues and skills
improvement.
• Conducted on-the-job counseling to assist employees overcome personal, social, and behavioral
issues affecting their job performance situations.
• Conferred with management in identifying competency improvement areas, conducting surveys and
interviews that identified critical training needs, planning and executing educational programs, and
evaluating training outcomes for further refinements or improvements.
EEDUCATIONDUCATION & C& CREDENTIALSREDENTIALS
• M.B.A in HR Management, TRIDENT UNIVERSITY • Cypress, CA
• B.S. in Liberal Studies, EXCELSIOR COLLEGE • Albany, NY
• A.A. S. in General Education, TROY STATE UNIVERSITY • Troy, AL
Professional Training & Certifications
• University Humane Resource / U.S. Army Sergeant Major Academy Class 1958
• Staff and Facility School, U.S. Army, Fort Bliss, TX
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