This document provides a summary of Tosha M. Jordan's qualifications and experience. It outlines her 20 years of experience in higher education administration, human resources management, and business development. Her core competencies include problem solving, leadership, recruiting, strategy, and presentation skills. Currently she is the Assistant Director of Admissions at South University where she manages recruiting activities and serves as a subject matter expert for the student information system. She holds an MBA from Claflin University and an executive certificate in human resource management from Strayer University.
As a true business partner, transformed HR staffing and onboarding functions from cost center into primary driver of bottom line business improvement. Prevented and resolved employee performance and retention issues that often arise in a turbulent economy of reduced staffing and increased workloads.
By maximizing ROI from employee overhead, a major business expense, enabled profit-minded companies to boost employee productivity, build leadership, slash costs and improve operational capability.
Utilized Oracle Taleo Enterprise cloud-based recruitment, employee performance, learning, development, compensation and talent management software to offer enhanced level of candidate and employee insight.
Facilitated management of risk, finance and technology-related HR issues. Developed tracking and reporting tools. Established recruiting strategies to meet business and resourcing team goals.
Particularly effective in creating business cultures that help build the positive customer experience that drives business growth and success.
As a true business partner, transformed HR staffing and onboarding functions from cost center into primary driver of bottom line business improvement. Prevented and resolved employee performance and retention issues that often arise in a turbulent economy of reduced staffing and increased workloads.
By maximizing ROI from employee overhead, a major business expense, enabled profit-minded companies to boost employee productivity, build leadership, slash costs and improve operational capability.
Utilized Oracle Taleo Enterprise cloud-based recruitment, employee performance, learning, development, compensation and talent management software to offer enhanced level of candidate and employee insight.
Facilitated management of risk, finance and technology-related HR issues. Developed tracking and reporting tools. Established recruiting strategies to meet business and resourcing team goals.
Particularly effective in creating business cultures that help build the positive customer experience that drives business growth and success.
talent acquisition is the method of seeking experts, leaders, potential managers or other skilled professionals strategically for a particular role within the company.
https://www.talentrecruiter.in/talent-acquisition
Succession Planning
Simple replacement planning. A process that indicates possible internal replacements for critical positions.
Developmental succession planning.
Talent pool planning.
Best practice organizations link succession planning with business strategy.
talent acquisition is the method of seeking experts, leaders, potential managers or other skilled professionals strategically for a particular role within the company.
https://www.talentrecruiter.in/talent-acquisition
Succession Planning
Simple replacement planning. A process that indicates possible internal replacements for critical positions.
Developmental succession planning.
Talent pool planning.
Best practice organizations link succession planning with business strategy.
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TOSHA M. JORDAN, MBA
toshadash@yahoo.com ⧫ C: (803) 673.2753
www.linkedin.com/pub/tosha-jordan-mba/4b/aa0/731
ADMINISTRATION EXECUTIVE MANAGEMENT PROFILE
Recruiter ⧫ Human Resource Management ⧫ Business Administration
Highly accomplished and performance driven administrative executive with diverse experience in
higher education spanning from admissions, financial aid, registrar, student and academic affairs.
Delivering solid, tactical leadership, recruiting and human resources expertise; with a strong business
background, an ability to work collaboratively, and commitment to achieving corporate goals. Persuasive,
solution-oriented communicator with highly effective motivational skills. Extremely organized and
disciplined; possessing well-developed recruiting strategies, combined with strong negotiation
problem-solving skills. Results-producing manager with the ability to leveraged core competencies
across diverse platforms in any environment.
CORE COMPETENCIES
• Problem Solving Skills • Business Development • Strategy &Negotiation
• Leadership & Teamwork • Sales & Marketing • Recruiting
• Process Improvement • Training & Development • Presentation Skills
PROFESSIONAL EMPLOYMENT
SOUTH UNIVERSITY
Assistant Director of Admissions - Columbia, SC; July ’08 - present
• Self-manage multiple positions by sourcing, screening, qualifying, interviewing and closing
students.
• Responsible for maintaining staffing plans and overseeing and assisting in the training,
development, and motivation of associates.
• Ongoing management that includes quarterly reviews, new hire and veteran training, continuous
observation, and turnover prevention via training and support provided.
• Collaborate with other departments with data collection and problem solving.
• Lead advisor for recruitment activities including: open houses, training sessions, orientation
program, and career days.
• Serves as a subject matter expert and direct contact for all new employees for CampusVue and
Microsoft Dynamics
2. TOSHA M. JORDAN, MBA | RECRUITER | BUSINESS ADMINISTRATION | EXECUTIVE MANAGEMNT
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FEDEX OFFICE
ASSISTANT CENTER MANAGER – Columbia, SC; October ’06 – June ‘08
• Hired, developed, trained, and disciplined staff while actively taking steps to improve employee
morale and enforcing company goals and product expectations to team.
• Directed marketing efforts at Business Expo to increase retail business and proactively developed
new business opportunities.
ALLTEL COMMUNICATIONS
WIRELESS CONSULTANT – Orangeburg, SC; August ’04 – October ‘06
• One of the top wireless consultants for six consecutive months that exhibited outstanding sales
expertise, technology skills and impeccable customer services.
• Responsible for building customer loyalty and growing existing customer base by proactively
contacting existing customers to ensure 100% satisfaction.
EDUCATIONAL EXPERIENCE
Executive Certificate, Human Recourse Management ⧫ Strayer University – Columbia, SC
Relative Coursework: Strategic Human Resource Management, Talent Management Marketing Management,
& Leadership and Organizational Management
Master of Business Administration ⧫ Claflin University –Orangeburg, SC
Relative Coursework: Strategic Management, Advance Topic in Management Policy & Project Management
Bachelor of Business Administration ⧫ Claflin University- Orangeburg, SC
Relative Coursework: Product and Operation, Management Information, Business Research, Business Finance,
& Quality Management
TECHNICAL SKILLS
Knowledgeable and experienced with Microsoft operating systems. Applications include Microsoft Suite
(Word, Excel, Outlook, PowerPoint, Access, Visio, and Publisher), Microsoft SharePoint, Microsoft Dynamics,
Adobe Acrobat Professional, CampusVue, Kronos, cellular phones and social media.