Derrick W. Black has over 15 years of experience in logistics management, warehouse operations, and sales. He has a proven track record of top sales production, developing new business accounts, and efficiently managing teams of over 125 employees. Black is seeking a new opportunity to apply his leadership, customer relations, and logistics skills.

1. Derrick W. Black
101 First Avenue Spartanburg, SC 29302
(864) 809-0090 derrick_blck@yahoo.com
CAREER SUMMARY
Highly motivated professional with proven supervisory and logistics management abilities seeking an
opportunity with a company so that I can demonstrate and apply my capabilities to a challenging career
that utilizes my logistics management and warehouse/dock experience.
ACCOMPLISHMENTS
• Top 5% producer onsite with 250 employees 2014& 2015
• Prospector of new business with 25% - 30% sell rate (nearly double the average).
• Efficiently built and managed middle market account base of mid-sized shippers.
• Excellent relationship enhancer to ensure customer loyalty and product immersion.
• Proven Management and leadership abilities for over 125 employees
• BayGroup Situational Sales Negotiation Training 2013
• The Challenger Sales Model Training 2015
SUMMARY OF PERSONAL SKILLS
 Strong leadership abilities  Professional work ethic
 Trustworthy and dependable  Organized, accurate, and attentive to details
 Effective communication skills  Budget and Financial savvy
 Maintain strong customer relations  Goal and Results-oriented
EMPLOYMENT HISOTRY/SUMMARY OF EXPERIENCE
UPS Greenville, SC May 2011- Present
UPS Inside Sales
• Applies business and industry knowledge to gain thorough understanding of how key factors
impact business strategies & customer organizations in areas such as industry trends, global
business perspectives, and organizational structures including day to day functions.
• Provides financial expertise by analyzing and evaluating financial data, patterns and trends to
determine the financial impact of a decision for all parties involved.
• Evaluates logistic sales solutions that support the customer’s strategic business objectives by
matching features, application of services & technology solutions to enhance and streamline
overall shipping process.
• Relates supply chain and logistics knowledge of the flow of materials, information, and finances
involved in manufacturing and distributing products to resolve issues, increase cash flow and
achieve business objectives.
•

2. Walt Disney World (DC) Jonesville, SC June 2006 – Feb 2011
Inbound Operations Supervisor
• Lead teams to meet and exceed business objectives (client and corporate service, quality and
contribution goals, as well as financial, metric and employee satisfaction goals), ensuring the
Consistent achievement of all financial and operational KPI’s across the site.
• Direct involvement in recruitment, selection, induction and ongoing skills development for all
direct reports. Personnel goals measured and reviewed often to ensure best talent is brought in
and retained for optimal job performance/satisfaction which results in better performance.
• Line Supervisor responsible for Coaches/Team Managers and managing the day-to-day
operations of a team of Agents/Advisors handling customer questions and issues. Supervisor
responsible for multiple teams with more than one client.
• Conduct meetings with Coaches/Team Managers as needed. Ensure goals are consistently
achieved and appropriate actions taken to address any shortfall—to include quarterly reviews.
Invista, Spartanburg SC Jan 2000– May 2006
Warehouse Supervisor/Safety Facilitator
• Accomplishes warehouse human resource objectives by selecting, orienting, training,
assigning, scheduling, coaching, counseling, and disciplining employees; communicating job
expectations; planning, monitoring, appraising job contributions; recommending compensation
actions; adhering to policies and procedures.
• Meets warehouse operational standards by contributing warehouse information to strategic
plans and reviews; implementing production, productivity, quality, and customer-service
standards; resolving problems; identifying warehouse system improvements.
• Maintains warehouse financial standards by providing annual budget information; monitoring
expenditures; identifying variances & implementing corrective actions.
Real Estate Investor Real Estate Investment Company/ Foreclosure Remedies 2005 to 2009
• Self-motivated owner, operator and manager a Real Estate investment company in the
Spartanburg and Greenville area. I work with analysts to prepare cash flow, return and profit
forecasts, sensitivity and risk analyses.
• Act as primary investor manager with lenders and equity investors. Maintain cash flow, profit,
and return forecasts. Responsible for all aspects of business operations including: customer
service, Real Estate acquisition, marketing, administration and finance.
• Duties include, but are not limited to; profit and loss statements, balance sheets, bookkeeping,
forecasts, property acquisition, rehab, marketing and sales.
Volunteer Experience: Meals on wheels (2015), Lunch Bunch Mentoring Program (2013), Boys
& Girls Club of the Piedmont (2015) and Boys Home (2012)
BA in Business Management Liberty University, Lynchburg VA