1. JOSHUA FEINBERG
tue95433@temple.edu| (732) 890-0134 |Philadelphia, PA
EDUCATION
TEMPLE UNIVERSITY School of Tourism and Hospitality Management
Bachelor in Tourism and Hospitality Management Philadelphia, PA
Concentration: Hospitality Operations May 2017
WORK EXPERIENCE
Greater Philadelphia Hotel Association Philadelphia, PA
Intern January 2016-Present
 Create PowerPoint presentations for events, projects, and meetings
 Work with area Hospitality Institutions to recruit volunteers for annual events
 Attend Annual Board Meetings to network with leaders in the Philadelphia Hospitality Industry
 Maintain RSVP lists for training classes, association events, and meetings
Free Library ofPhiladelphia Philadelphia, PA
Work Study Intern September 2015-Present
 Assisted patrons with formulating resumes,cover letters, and finding relatable jobs through the library’s
databases
 Ensured that all future reservations for computers were taken down and that all patrons were treated fairly in
regards to the library’s standards
Comfort Inn and Suites Tinton Falls, NJ
Reservations Specialist June 2015-August 2015
 Provided exemplary customer service by greeting guests checking in and out of the hotel
 Managed day to day operations of the hotel in the absence of supervision
 Maintained an accurate cash drawer each shift of five hundred dollars
 Maximized revenue by in assisting guests through the Hotels computer system, Choice Advantage
 Recorded guest comments or complaints, referring customers to management as necessary
 Oversaw and managed housekeepers in assuring that all of the ninety-five rooms in the hotel were attended to
in accordance with Choice Hotels standards.
 Conversed with reservation networks and major clients to assure fulfillment of occupancy needs
 Initiated relationships with customers by responding to inquires for information about hotel
services
Atlantic and Pacific Tea Company (A&P) Tinton Falls, NJ
Cashier December 2012-August 2015
 Responsible for training new employees monthly
 Advise customers regarding the weekly promotions, sales, and products
 Offer exceptional customer skills in a high volume store during the slow and busy peak periods
LIFT Philadelphia Philadelphia, PA
Member Service Advocate September 2014-May 2015
 Facilitate meetings with members to help them gain proficiency in interviewing and technology skills
 Assist members in finding opportunities to improve their socioeconomic status
 Utilize the “strengths bases approach” to help members develop and fulfill their goals
National Multiple Sclerosis Society Philadelphia, PA
Outreach Intern January 2014-May 2014
 Planned events for outreach families and patients at suitable venues
 Developed interactive presentations for outreach clients
 Cooperated with coworkers in planning the annual Multiple Sclerosis Marathons
VOLUNTEER EXPERIENCE
Make it Montco King of Prussia,PA
Valley Forge Representative May 2014
 Informed shoppers about the attractions and events that Make it Montco has around Montgomery County
 Managed a kiosk in an upscale shopping mall and advertised the tourism agency
ACTIVITIES
 Temple University Professional Convention Management Association (PCMA)

2.  Membership Coordinator for Temple University American Hotel League Association (AHLA)
 Temple University Residential Organization for Community Service (ROCS)