Tanner Skilton's Business Resumé

1. Tanner Skilton
87 St. Lawrence Street Apt 2, Portland, ME 04101
Email: tanner.skilton@hotmail.com
Phone: (802) 793-8494
Education:
 Salve Regina University. Newport,RI. Bachelors of Science Business Administration, May 2014.
 The University of Paris IV Sorbonne. French Language & Liberal Arts Transcripts. January-June 2013.
 Maine College of Art: Continued studies. Introduction to Graphic Design, 2016.
Institutional Leadership, CustomerServices & Branding Experience:
Visitor Experience Supervisor & Lead Ambassador May 2016-Present.Portland Museum ofArt, Portland ME.
 Designs, implements and leads the PMA’s Visitor AmbassadorProgram to ensure excellent visitor experience at the PMA.
 Facilitates a “Visitor Advocate Committee” to resolve re-occurring issues and negative experiences for PMA patrons.
 A primary contact for Visitor Experience Ambassadors with respects to Membership, Events & Positional Training.
 Responsible for managing general museum inquiries to uphold excellent visitor experience and relations.
 Overseas the operation of multiple sales sites including, training and coaching of the staff at each sale site.
Maintains systems for cross-departmental updates & communication to support the PMA’s strategic plan & goals.
 Contributes to database management and entry to ensure effective organization and communications.
 Responsible for curating harmonious interdepartmental relations for the benefit of all PMA Employees and Visitors.
Contributes to employment scheduling, departmental financial paper work, employment training & positional hiring.
 Professionally and discreetly handle confidential and sensitive information specifically for the staff I manage.
Visitor Experience Team Leader, May 2015-May 2016. Portland Museum ofArt, Portland ME.
 Collaborating with several PMA departments to represent and assist in the management of PMA events.
 Implement strategies and initiatives to ensure excellent and consistent visitorexperience at the PMA.
 A primary contact for the Visitor Experience team with regards to membership, events and customer relations.
 Responsible for managing general museum inquiries to uphold excellent visitor experience and relations.
 Contributes to database management and entry to ensure effective organization and communications.
 Responsible for cultivating positive interdepartmental relations as to benefit member and visitor relations.
 Able to professionally and discreetly handle confidential and sensitive information.
Recruiting, Marketing & Events Coordinator. Camp O-AT-KA, Sebago ME. September 2014- May 2015 Part-Time.
 Creating institutional communities through alumni, donor, staff & family appropriate events for Camp O-AT-KA.
 Designing and scheduling recruiting events for generating interest with prospective campers and their families.
 Contacting and personally scheduling recruiting events for O-AT-KA alumni in their respective areas of the country.
 Generating and scheduling events in the months of September-May at O-AT-KA including Weddings &Retreats.
 Develop and enrich meaningful connections and relationships with all current and prospective campers and their families.
Marketing Coordinator Intern, September–December 2013. Capitol Realty Company, Newport RI.
 Assisted in the design and execution of the companies new student oriented development.
 Facilitated a well-organized and efficiently run office for myself, my co-workers and for clients.
 Developed tracking procedures through marketing platforms to measure and evaluate client outreach.
 Troubleshot client issues specifically in the student-housing department.
 Created a welcoming and trusting environment for all current and prospective clients and co-workers.
Student Alumni Ambassador Intern, November 2013 to May 2014. CEAGlobal Education, Phoenix AZ.
 Served as promotional representative for CEA study abroad programs.
 Planned and facilitated study abroad specific events for CEA alumni and prospective CEA students.
 Reported on my budget,personalprogress and program enrollment monthly to my supervisor.

2.  Delivered informational presentations to classes,seminars and faculty about CEA programs. Sharing personal experience
and perspective about my semester abroad with CEA.
Customer Service & Work Experience:
Summer Camp Counselor & Head of Swimming, June-August 2009-2014.Camp O-AT-KA, Sebago, ME.
 Responsible for the safety and supervision of all campers.
 Develop and carry out the curriculum for Swimming lessons.
 Interacting and communicating with Campers, Co-Workers and Parents.
 Served as a Lifeguard.
 Having an all around knowledge of childcare.
 Being knowledgeable of any confidential camper information.
Certifications & Skills:
 Workplace experience with Altru. Microsoft Word, PowerPoint, Excel & Project.