1. NATHANIEL LAMPKIN
5515 Wissahickon Ave, Apt E-403 Philadelphia, Pa 19144, 215-378-8197, natelampkin29@gmail.com
EDUCATION
COLLEGE OF THE OZARKS Pointlookout, MO
Bachelor of Arts in Mass Media May 1984
COMPUTER LEARNING CENTER Philadelphia, PA
Associates Degree in Computer Electronics Technology Aug 1997
EXPERIENCE
HEWLETT-PACKARD COMPANY Palo Alto, CA
Account Support Engineer Nov 1998-Jul 2014
• National Account Support Engineer for Verizon Wireless
• Lead Verizon Wireless multimillion dollar account with responsibility for 27
systems
and 15 engineers
• Drove proactive and reactive hardware and software services including installing
and upgrading systems hardware and software
• Visited customer sites monthly and provided customer with monthly system status
reports
• Managed 9 customer sites including JPMC, Sungard, Lehigh Valley Hospital and
Comcast
COMPUTER LEARNING CENTER Plymouth Meeting, PA
Teacher May 1998-Aug 1998
• Taught students fundamentals of Computer Hardware and Peripherals
• Responsible for 15 students and 16 classroom computers
TECHMATICS INC Mount Laurel, NJ
Senior Network Administrator Dec 1997-Nov 1998
• Oversaw 60 user Novell 4.11 network
• Implemented all network hardware and software maintenance
SUMMARY

2. • Member of team that lead HP in Customer Satisfaction for 5 years in a row
• Provided advanced problem solving, troubling shooting and systems consultations
for clients