1. Ron Laux
6607 Quincy Street • Philadelphia, PA 19119 • (267)-593-5324 • ronlox7@gmail.com
Skills
 Software: Winternals and ERD’s for various systems. Microsoft Office 2010 Suite
 Support: Remote desktop Setup, Complete User Support,
 Certification: CompTIA A+, Certified Network Cabling Specialist
Education
Year Up/ Peirce College Philadelphia, PA
Information Technology Training Aug. 18th 2014 /Present
 Year Up is a leading one-year career development program with 250 corporate partners
around the Country; the program includes college-level courses, professional training, and a six-
month internship
 Enrolled in the Information Technology track to prepare for tier 1 technician or helpdesk role.
 Earning 12 credits towards an Associate’s Degree at Peirce College
 Relevant courses include: Software Applications & PC Fundamentals
Work Experience
Iron Mountain Collegeville, PA
Junior Technician January 2015 /Present
 Manage new laptop configuration procedures
 Troubleshoot system issues
 Collaborate with Global Teams
 Service clients across North America
Workready of Philadelphia Philadelphia, PA
Entry level Technician July 2013 /September 2013
 Served under network administrator in Municipal services building
 Complete troubleshooting tasks i.e. tested RAM modules, run hardware tests, swapped
components with good working parts
 Fill out inventory spreadsheets to ensure company asset integrity