Brian J. Chowaniec is seeking a position that utilizes his skills in Microsoft Office, Spanish and English proficiency, attention to detail, communication skills, and over 4 years of customer service experience. He has a Bachelor's Degree in International Business and has held several roles in customer service and business including as a management trainee, server, checker, and finance intern. He also has leadership experience as a business school mentor and mentoring underprivileged teenagers.
1. Brian J. Chowaniec
4114 Medical Drive Apartment 11302 ♦ San Antonio, Texas 78229 ♦ (716) 796–3039 ♦
brian.chowaniec@icloud.com
SUMMARY OF QUALIFICATIONS
Proficient in Microsoft Office (Excel, PowerPoint,Word, Access, Outlook, and Publisher)
Bilingual in Spanish & English (Written and Verbal)
Strong attention to detail with proven ability to complete projects and tasks in a timely and efficient
manner
Excellent communication skills in working with others and open to applying new ideas to increase
productivity
4plus years of experience in providing quality service to customers and multiple clients
EDUCATION
Bachelor of Business Administration in International Business Graduated May 2016
St. Mary’s University, San Antonio, TX
Successfully maintain a 3.2 GPA while working 20 hours a week
EXPERIENCE
Management Trainee September 2016- Present
Enterprise Rent a Car
Work 60 hour plus workweeks to assist in generating revenue for branch
Occasionally would be left to run the branch for durations of time
Sell intangible products associated with rental vehicles
Market to small body shops to generate consistent business
Established a network of return corporate customers, resulting in revenue gains for branch
Implement an improved system for batching contracts
Server January 2015- December 2015
Betos on Broadway
Greet patrons, take orders, and answer any questions a guest may have in regards to the menu
Successfully multitasked to serve more than one customer at a time ensuring to provide a pleasant dining
experience
Built a successful rapport between customers
Server May 2015 – August 2015
The Irishman Pub and Eatery
Greet Patrons, Take orders, and answer guests questions in an upper scale environment
Collect money, and have a knowledge of Menu items as well as Wine and Rotating craft beers
Communicated orders to kitchen staff, and ensured that all orders were accurate and delivered on time
Restock supplies, as needed in the restaurant
Checker September 2014 – December 2014
Target, San Antonio, TX
Assist and greet customers to provide excellent customer service
Handle cash and other monetary media at register from customers
Server May 2014 – August 2014
Aleoops, Lancaster, NY
Greet patrons, present menus, make recommendations and answer questions regarding food and
beverage choice
Communicate with kitchen staff, provide orders to customers, collect funds, and maintain proper
2. accountability
for orders and funds
Finance Intern May 2013- August 2013
Pumaseg, Quito Ecuador
Help with payroll, and create expense reports
Helped by analyzing various expenses vs Income
Looked for ways to become a more cost effective company
Customer Service Assistant February 2011 – December 2011
Epic Sports and Fun Center, Williamsville, NY
Answer phone calls, and schedule athletic events
Greeted Customers, Collected Cash and other monetary media
Lead a marketing project
LEADERSHIP
BGSB Mentor August 2013 – Present
Bill Greehey School of Business Mentor Program, St. Mary’s University, San Antonio, TX
Assist incoming freshmen as they transition to college life making them feel connected with the School
of Business in a more positive and successful way
Provide resources and a supportive environment, and develop a sense of responsibility and autonomy
Participant February 2014 – May 2014
Communities In Schools, San Antonio, TX
Mentor underprivileged teenagers at Gus Garcia Middle School
Coordinate activities and help mentees interact with the student body
Member September 2009 – June 2012
National Academy of Finance
Learned about the various ins and outs of everyday business, and finance
Gained a base knowledge of International Business, and the global economy