1. Robert Cameron
5108 N. Glenwood Avenue Chicago, IL 60640 / 773.480.9921 / robertcameron3@gmail.com
SUMMARY/SKILLS
• Outstanding oral and written communication skills
• Proficient in research, editing, and presentation of material
• Efficient coordination of travel itineraries and maintenance of daily appointments
• Provide preemptive measures to avoid problems from developing
• Establish and maintain vendor relationships
• Balance invoices and receipts through superb organizational skills
• Build camaraderie among team members that promotes cohesive company spirit
• Conducting your environment with the efficiency of a world-class concierge
I am a person who simply gets a great deal done—efficiently and seamlessly. I build lasting partnerships
through diligence, determination, compassion, integrity, and respect, while maintaining a collaborative desire
to serve and accomplish. I believe in, and practice, personal and professional accountability.
PROFESSIONAL EXPERIENCE
AXA Assistance USA, 122 S. Michigan Ave., Chicago, IL 60603
Prestige Concierge and Administrative Support
Customized service that includes extensive travel itineraries, entertainment, and account management for high
net-worth members.
May 2015–June 2016
• Meeting coordination for management team and top-tier clients
• International and domestic travel bookings: hotels, airline, rail, cruises, chauffeured service
• Managed personal and professional schedules for executive members
• Passport and VISA renewal and replacement
• Developed destination City and Cultural tourist recommendations
The Peninsula Chicago, 108 E. Superior Street, Chicago, IL 60611
Concierge, Team Manager Assistance
I achieved an exceptional performance history in the Five-Star/Five-Diamond luxury hotel market with an
emphasis on innovative service enhancements, interpersonal communication, operations and management, and
creative problem solving.
May 2001–May 2015
• Coordinated schedules, itineraries, meetings, and entertainment for guests and hotel management
• Anticipated approaching trends that necessitated change in procedure, information, and tools
• Chaired meetings, contributed to policy implementation and staff performance evaluations
• Created solutions that remain uncommonly fresh, fair, attainable, and equitable
• Arranged business meetings and social events on behalf of guests and hotel personnel
• Implemented program designed for maintaining details and history of VIP guests
• Awarded Outstanding Employee four times
Member Les Clefs d’Or USA
Member Chicago Hotel Concierges Association
EDUCATION
