1. TERI WEST (707) 655-2170 ~ teriwest1@att.net
801 Southampton Rd. #39 ~ Benicia, CA ~ 94510
SKILLS
MS Word/Excel Workshop Facilitation Project Management
Customer Service Database Management Business Development
Typing 50 wpm Detail Oriented Resume Writing
RELEVANT EXPERIENCE
Employment Service Specialist
GIGEB ~ Vallejo, CA 2012 – Present
 Supervision of the Solano County Welfare to Work Program participants
 Facilitate 5 day Job Club and 3 week Job Search classes, as well as instructional workshops
 Present information using a variety of instructional techniques or formats, such as role playing,
simulations, team exercises, group discussions, videos, or lectures
 Provide professional resume for each participant prior to job search activity
 Identify barriers to employment and provide possible solutions to clients
 Maintain heavy case load, tracking and documenting participants activity
 Support job seekers by providing leads, empathy and motivation
 Communicate with Health and Social Services’ case workers daily via CalWIN, email or phone
 Develop business, or job opportunities for clients via ‘cold calling’
 Develop donations of interview appropriate clothing for clients via ‘cold calling’
 Employment Development and Employment Retention Team Member
Administrative Assistant
GIGEB ~ Vallejo, CA 2010-2012
 Utilized county database to obtain class schedules for various Welfare to Work Ready Center programs
 Maintained daily, weekly and monthly tracking of program participants for Employment Service
Specialists, Program Manager and County Welfare to Work workers
 Conferred with Employment Service Specialist and County workers regarding data for monthly reports and
participant needs and activity
 Prepared multiple monthly reports and office and janitorial supply order
 Managed office flow, clerical support and reception
Bookstore Director
Center for Spiritual Awareness ~ Sacramento, Ca 2009-2010
 Completed store set-up, including bringing in new lines of merchandise
 Handled purchasing, merchandising and inventory control
 Directed staff of volunteers and employees
Administrative Assistant
Clear Equity ~ Sacramento, Ca 1997-2009
 Collected and organized loan paperwork
 Tracked loans with lender, communicated with borrowers
 Assisted realtor with selling and buying property
 Coordinated and supervised re-modeling projects
EDUCATION
Associate of Arts, English Chattanooga State Community College Chattanooga, TN