1. ANNETTE P. BATTESTELLI
3808 Chalfont Drive • Philadelphia, PA 19154 • Evening Phone: (215) 744-8541• Day Phone: (215) 597-2352 • APS8541@aol.com
GOVERNMENT RECORDS/ DATA MANAGEMENT SPECIALIST
16 1/2 Years in the Social Security Administration • 16 Years at Naval Air Technical Service Facility
• Assist beneficiaries, claimants and the public through the SSA 800 Network
Customer-focused, versatile, and meticulous records specialist with a history of successfully managing high-
performance teams, and delivering accurate results. Extensive background in and knowledge of Social Security
Administration systems and the Social Security Act, its laws and regulations and other applicable regulations and policies which
determine claimant’s eligibility for benefits. Reputation for gaining clients’ trust, accurately validating inputs and needs, and being
professional, trustworthy, persuasive, adaptable, and dependable. Driven to meet objectives and exceed expectations.
Team Vision & Leadership Claims Record Technician Procurement Management
Data Management Specialist Lead Accounting Technician Customer Relationship Management
Legal Administrative Specialist Data Technician Claims Examiner Earnings Reviewer
C A R E E R H I S T O R Y
Social Security Administration, Philadelphia, PA ■ September 1998 - Present
 Individual Cash Award NRB 8/27/2014
 Recognition of Contribution Performance Award 06/2014 Recognition Of Superior Performance
Recognition of Contribution Performance Award 07/2012 Recognition Of Superior Performance
o Recognition Of Contribution Performance Award 08/2011 - Meeting Goals of SSA
o Exemplary Contribution Service Award 05/2011 - Reducing Backlog
o Recognition Of Contribution Performance Award 05/2010
o Exemplary Contribution Service Award 05/2010
CLAIMS RECORD TECHICIAN, PHILA DELPHIA , PA (MAY 2000 - PRESENT) - Pay Plan: GS Grade: 5
Performed a variety of technical and clerical activities involving eligibility for benefits; systems input; and special search, control and
distribution of claims and claims materials and correspondence to ensure timely processing of SSA workloads. Previous experience
as a Benefit Authorizer has provided extensive knowledge of the Social Security Act, its law s and regulations and other applicable
regulations/policies which help to determine claimant’s eligibility for benefits
Selected Responsibilities:
• Review annual reports for discrepant or missing data regarding work months and earning, resolving issues and input
data through the Post entitlement on-line systems.
• Make determinations to reinstate or continue entitlement for previous entitled beneficiaries including direct contact and
systems input, such age 18 student awards and termination alerts.
• Strong focus on Customer Service by assisting beneficiaries, claimants and the public through the SSA 800 Network;
receive telephone inquiries from beneficiaries and the public regarding requests for information, benefit estimate/verificati on
requests, and determination of initial and continuing entitlement.
LEAD ACCOUNTING TECHNICIAN, PHILA DELPHIA , PA (JUNE 2012 – OC TO BER 2012) - Pay Plan: GS Grade: 6
90-Day time-limited appointment or temporary promotion as Team Lead
Selected Responsibilities:
• Team Leader of 1 of GS–6 Accounting Technicians
• Ensured the proper certification of payments of Social Security and SSI benefits, including the fiscal accuracy of the data.
• Examined various documentation related to quarterly audits by the Center for Security and Integrity (CSI) and prepared
scheduled reports; reconciled complicated out of balance conditions as required.
CLAIMS EXAMINER, EARRINGS REVIEWER, PHILA DELPHIA , PA (APRIL 2010 – AUGUST 2010) - Pay Plan: GS Grade: 7
90-Day time-limited appointment or temporary promotion to analyze and evaluate various reports to determine if activities of self
employment beneficiaries had services chargeable as work in order to establish a trial period and looking for possible fraud.
Selected Responsibilities:
• Researched the Master Beneficiary Record (MBR) to clarify that the beneficiary has provided accurate information.

2. ANNETTE P. BATTESTELLI Page 2 of 4
3808 Chalfont Drive • Philadelphia, PA 19154 • Evening Phone: (215) 744-8541• Day Phone: (215) 597-2352 • APS8541@aol.com
• Gained knowledge of the disability portions of the laws and regulations pertaining to Titles II and XVI of the Social
Security Act and other relevant data bases including the Master Beneficiary Record (MBR), Disability Control file (DCF) and CDR
Control File.
LEGAL ADMINISTRATIVE SPECIALIST, PHILA DELPHIA , PA (SEPTEMBER 1998 – MA Y 2000) - Pay Plan: GS Grade: 5/7/9
Trained as a full time student then progressed to job in resolving a wide range of post adjudicate issue dealing with Titles II, XVI
and XVIII of the Social Security Act to make final determination on the full range of post adjudicative actions, entitlement and no-
entitlement to benefit, continuing entitlement to benefits, and payments amounts.
Selected Responsibilities:
• Made final determinations on the full range of post adjudicative actions on Title 2 and Title 16 cases
• Determined overpayment recovery methods and/or review waiver requests in compliance with reporting requirements of
the Social Security Administration and independently explained complex overpayment issues in clear and concise language.
• Responsibility for recognizing factors involving the Railroad Retirement Board (RRB), workers’ compensation or disability
entitlement SSI windfall offset, health and medical insurance entitlement, alien taxation and government pension offset, and
then taking appropriate action, notifying beneficiary in writing of any action taken that effects their benefit rate, payment and
or entitlement and non-entitlement to benefits including an explanation of due process and reconsideration rights.
Naval Air Technical Services Facility, Philadelphia, PA ■ September 1982 - September 1998
DATA MANAGEMENT SPECIALIST, PHILADELPHIA, PA (OCT 1993 – SEPT 1998) - Pay Plan: GS 9 Grade: GS-301-9
Performed a variety of technical and clerical activities to process requests for engineering data received from private industry,
processing data requests under the special programs, preparing challenges for engineering drawings containing limited rights
legends, reviewing and preparing challenges of distribution statements on technical data containing critical technology. Promoted
from GS-303-7 to GS-301-9 in Dec 1995.
Selected Responsibilities:
 Required to solve problems associated with the tasks assigned and complete projects within stringent time frames
 Reviewed contracts and correspondence to determine extent of legal or implied rights through learned proficiency with
legal terms and contract provisions that effect proprietary, license, patent and (copyrights and security clearance)
 Evaluated whether the government had obtained reproduction rights to manufacturers’ data procured by the Navy
 Utilized computerized data systems and manual files, including EDMICS and JEDMICS data bases, Access, Military
Engineering Data Asset Locator System (MEDALS), and maintained and updated FoxPro computer program for engineering
drawing records and charges for FOIA requests and coustomer servive .
CONTRACT SPECIALIST, PHILA DELPHIA , PA (APR 1984 – OC T 1993) - Pay Plan: GS Grade: GS-303-7
Assisted fleet customers in the preparation of documents required to order naval publications via the automatic distribution system
on a priority basis including initiating documents necessary for the replenishment of stock when stock became depleted. Maintained
contact with higher-level data managers, technical personnel, contractors, and other customers obtaining information and resolving
problems , ordering forms and publications for desert storm . Promoted from GS-303-5 to GS-303-7 in Sept 1988.
Selected Responsibilities:
 Performed a variety of technical and clerical activities to process requests for engineering data received from private industry,
processing data requests under the special programs, preparing challenges for engineering drawings containi ng limited rights
legends, reviewing and preparing challenges of distribution statements on technical data containing critical technology.
Promoted from GS-303-7 to GS-303-9 in Dec 1995
 Responsible for assembling complete technical data packages (TDPs) used by the naval Inventory Control Point
(NAVICP) in support of the BOSS program (Buy OUR Spares Smart) for the procurement of spare parts for Naval Aircraft -
required a working knowledge of the various types of drawings used by contractors and various configuration management
programs
SUPPLY CLERK, PHILA DELPHIA , PA (SEPT 1982 – APR 1984) - Pay Plan: GS Grade: GS-2005-3
Performed a variety of technical and clerical activities related to managing engineering data received from private industry.
Selected Responsibilities:
 Responsible for identifying and recording receipt of all engineering drawings sent to NATSF by NAVAIR contractors and
verifying the Material Inspection and Receiving Report (DD-250) to assure it corresponds with the drawings received.
 Assembled complete technical data packages on consumable items whose management was being transferred from
Aviation Supply office to the Defense Logistics Agencies

3. ANNETTE P. BATTESTELLI Page 3 of 4
3808 Chalfont Drive • Philadelphia, PA 19154 • Evening Phone: (215) 744-8541• Day Phone: (215) 597-2352 • APS8541@aol.com
E D U C A T I O N / T R A I NI NG / A W A R D S
• Community College Of Philadelphia - Philadelphia, PA - Certificate- Microsoft Office Suite
 Penn State University - Philadelphia, PA - Certificate – Leading Effective Teams
 Temple University - Philadelphia, PA - Certificate – Elements of Logistic Support
 Temple University - Philadelphia, PA - Certificate – Logistics Management
 Awards –
o Exemplary Contribution Service Award 09/2009 - Excellent Backlog Performance Through FY 2009
o Exemplary Contribution Service Award 07/2009 - Excellent Backlog Performance Through FY 2009
o Exemplary Contribution Service Award 08/2008 - Excellent Backlog Performance Through FY 2008
o Exemplary Contribution Service Award 07/2008 - Excellent Backlog Performance Through FY 2008
o Individual Performance Award 11/2006
o Individual SAS/CAS Award 07/2006
o Commendable Act or Service Award (Special Project 3858, 623 Work Load) 08/2005 - Work Load Special Project
o Commendable Act or Service Award SSA 08/2004 - Special Project Outstanding Work In Reducing Back Log
o Commendable Act or Service Award SSA 08/2003 - Recognition Reducing Back Log
o On The Spot Award SSA 08/2002 - Recognition Reducing Back Log
o On The Spot Award SSA 06/1999 - Outstanding Support Customer Needs Being Met
o James E. Burd, Commanding Officer NATSF 09/1995 Outstanding Support Customer Needs Being Met
o Maritime Surveillance Act Program Manager 04/1995 - Outstanding Work
 Letters of Appreciation -
o James E. Burd, Commanding Officer NATSF: 03/1995 - Customer Needs Being Met
o Logistic Support Division, PHILADELPHIA. Naval Shipyard 11/1994 - Response To Navy Drawings
o Commander JC Fisher NATSF 10/1988 - Meeting Goals And Providing Customer Needs
o Combined Federal Campaign, NATSF 02/1987
o Sperry Corporation 02/1985 - Outstanding work provided to Navy Possible shut down
 School Or Training Facility -
o Social Security Adm. - 06/2011 - Fraud Awareness Training
o Social Security Adm. - 06/2011 - Paperless Training
o Social Security Adm. - 09/2007 - ERPA Training
o Social Security Adm. - 07/2007 - Electronic Representative Payee Accounting
o Social Security Adm. - 02/2003 - Performing MADCAP Review Training
o Social Security Adm. - 10/2002 - Paperless Training SSA 623
o Social Security Adm. - 07/2002 - IEP Training
o Social Security Adm. - 12/2001 - 3858 Forms Training
o Social Security Adm. - 12/2001 - SALT Training
o Social Security Adm. - 11/2001 - Custom Work Station Training
o Social Security Adm. - 11/2001 - PHUS Training
o Social Security Adm. - 11/2001 - MBR Training
o Social Security Adm. - 11/2001 - Paperless Training
o Social Security Adm. - 09/2001 - Sexual Harassment Training
o Social Security Adm. - 09/2000 - Spike Training
o Social Security Adm. - 07/2000 - SSA 623 Review
o Social Security Adm. - 06/2000 - Paperless & Consolidating Indexing
o Social Security Adm. - 09/1996 - Microsoft Office
o Naval Air Technical Service Facility - 03/1996 - Professional Image and Communication Skills
o Aviation Supply Office 12/1995 - Computer Literacy
o Naval Air Technical Services Facility - 05/1995 - Time Management
o Naval Air Technical Services Facility - 05/1995 - Quality Customer Services/ Telephone Skills
o Naval Air Technical Services Facility - 09/1994 - Writing Effective Letters
o Naval Air Technical Services Facility - 05/1994 - Introduction to Programming
o Naval Air Technical Services Facility - 03/1993 - Planning for Career Advancement
o Naval Air Technical Services Facility - 05/1992 - Sexual Harassment
o Naval Air Technical Services Facility - 04/1992 - Writing for Government
o Naval Air Technical Services Facility - 03/1991 - Professional Image and Communications Skill
o Naval Air Technical Services Facility - 04/1990 - Leading Effective Teams
o Naval Air Technical Services Facility - 05/1989 - New Developments in Defense Logistic Systems
o Naval Air Technical Services Facility - 05/1988 - Defense Logistic Systems
o Naval Air Technical Services Facility - 11/1987 - Introduction to lotus 1-2-3 Concepts/Command

4. ANNETTE P. BATTESTELLI Page 4 of 4
3808 Chalfont Drive • Philadelphia, PA 19154 • Evening Phone: (215) 744-8541• Day Phone: (215) 597-2352 • APS8541@aol.com
o Naval Air Technical Services Facility - 10/1987 - Naval Correspondence Course
o Naval Air Technical Services Facility - 05/1987 - Defense Logistic System
o Naval Air Technical Services Facility - 11/1986 - Introduction to Lotus 1-2-3
o Naval Air Technical Services Facility - 05/1986 - Elements of Logistics Support
o Naval Air Technical Services Facility - 05/1986 - Computer Literacy
o Naval Air Technical Services Facility - 06/1985 - Logistics Management
o Naval Air Technical Services Facility - 12/1984 - Introduction to Computers
o Naval Air Technical Services Facility - 04/1984 - Data Processing Technician 312
o Naval Air Technical Services Facility - 12/1983 - Blueprint Reading and Sketching
o Naval Air Technical Services Facility - 12/1982 - Certificate of Training: Sexual Discrimination