1. JOHN D. DAUGHTRIDGE
210 Barnes Ave.
Anderson, SC 29625
(864) 245-2160
jdd1245@gmail.com
OBJECTIVE
To secure a rewarding position where my years of experience in IT Management and Desktop
Support will be of value to daily operations.
PROFESSIONAL EXPERIENCE
One World Technologies (TTI - Ryobi Tools) 2008-Present
Senior Desktop Support
• Managed complex IT projects and provided superior hardware/software support for
desktop computers
• Utilized software applications to eliminate issues on PCs and notebooks in the corporate
environment
• Installed and maintained software while adhering to strict license compliance
requirements
Draexlmaier Automotive 2003-2008
IT & Production Supervisor
• Provided desktop support to a large network of computers in multiple locations across
the country
• Planned, organized, and implemented PC software updates for large rollouts
• Researched new applications, recommended solutions, and oversaw the completion of
work orders
EDUCATION & TRAINING
Greenville Technical College Current
• Enrolled in the Advanced Computer Certification Program
Kaiser Career Institute 1999
• Computer Administration Degree
Santa Fe Community College 1988
• Associate of Arts Degree
Certifications: NT Networking Essentials, Wireless Security, Comptia A+, MCP, MCDST
RELEVANT SKILLS
• Strong background performing a wide range of PC and help desk related functions
• Experience installing and testing a variety computer systems, servers, and peripherals
• Able to multi-task and work effectively with a high volume of information
• Highly organized and capable of prioritizing workloads to meet deadlines
• Computer savvy and familiar with many modern systems and applications