Sekhar Reddy is seeking an IT position where he can enhance his knowledge and contribute to an organization's growth. He has over 5 years of experience in desktop support, network administration, and Windows administration. His roles have included installing and configuring operating systems, managing user accounts, troubleshooting hardware and software issues, and implementing security policies. He is proficient in Windows, Active Directory, and networking technologies like DHCP and DNS.

1. CURRICULUM VITAE
T. Sekharreddy.
Address:
H.No: 8-194,
Jyayaram nagar,
Qutubullapur,
Hyderabad -500056,
Mobile: +91-8096977385
Email: sekharreddy389@gmail.com
OBJECTIVE:
To continue my career in an IT organization where I can enhance my knowledge and utilize my professional
skills and abilities towards the growth of the organization.
PROFESSIONAL EXPERIENCE:
1. Company Name : Ramky Group
Location : Somajiguda, Hyderabad.
Designation : Desktop Engineer- System & Network support.
Since : June 2011 to March 2013.
Roles and Responsibilities:
• Installing & configuring Windows 7/ 8 operating systems in the PCs.
• Dealing with Domain joining issues and adding computers from work group to Domain.
• Proficient in handling escalated calls and providing 1st & 2nd Level Technical Support to end-
users.
• Microsoft Outlook, Outlook Express configuration, backup, troubleshooting.
• Installation of Data card Like VPN Data Card, Tata photon+ And Reliance Net connect etc
• Maintaince of computer hardware systems and system assembly.
• Maintain the assets of pc's and laptops.
• Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting.
• Manage all the inventory of PCs.
• Creation and management of Domain and user accounts as well as assign access rights and
permission to use internet facility.
• Managing & Monitoring Network & Coordinate with Vendor.
• I am provided the Remote support & Net meting support using following software Team Viewer,
VNC Server, Ammyy Remote Software, Remote Desktop.
• Monitoring & insuring a recommended temperature for Server Storage Room.
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2. • Installation of Antivirus, Patches & Updates from Backend side & frontend both.
• Logging calls with the respective vendors for hardware resource related problems, and keep
tracking of the same
2. Company Name : CMS IT Services Pvt. Ltd.
Client Name : Thermo-Fisher Scientific.
Location : Secunderabad, Hyderabad.
Designation : FMS Engineer – Windows Admin support.
Since : September 2013 to Till date
CMS Info Systems is a leading IT & outsourced business services provider. It provides a wide
bouquet of services across the value chain, focusing on Retail Banks, Insurance, Telecom,
Retail, PSU and Government segments.
WORK PROFILE:
To be a part of a team I have been supporting the clients since 3 Year 5 Months, solving their issues related
with IT infrastructure those who are associated with the Ramky Group and CMS IT Services.
Roles and Responsibilities:
• Responsible for handling issues related with IT infrastructure.
• Responsible for deploying & troubleshooting hardware & software related issues with Workstations,
Laptops, Desktops, Thin clients, printers and Network devices.
• Responsible for deploying Hardware and Software based RAID’s as per the project requirement
• Responsible for deploying and troubleshooting of operating systems & related applications like
(Windows 2008, 2003, vista, 7, XP).
• Responsible for deploying application and maintaining organization standards.
• Implementing Network related services such as deploying active directory, DHCP, DNS, IIS, FTP
and many more based on the client requirements & troubleshooting issues related with these
services.
• Responsible for domain user administration like creating and regulating permissions of domain user
accounts & groups (creating, removing, unlocking & resetting passwords).
• Deploying security policies as per the requirements by implementing group policies to minimizing
the administrative tasks.
• Providing administrative support to the clients through voice, chatting, remote & on desk.
• Handling Migration of Operating Systems in multiple environments based on project requirement.
• Creating tickets based on the priority and escalating it to respective teams.
• Preparing weekly and Monthly reports for troubleshooting tickets handled.
• Logging calls with the respective vendors for hardware resource related problems, and keep
tracking of the same.
• Installing different flavors of windows servers.
• Configuring & Administration of Windows 2003/2008 DHCP, DNS, Group Policies.
• Installing, configuring and troubleshooting Active Directory.
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3. • Experience in administration of Active directory for users and computers.
• Implementing security using Group Policies.
• Installing services patches, server patches and antivirus.
• Monitoring, managing and reporting daily, weekly and monthly server status.
• Configuring Network Printers, Maintaining Anti-Virus
• Creating and Managing User accounts.
• Troubleshooting LAN Connectivity related problems.
• Taking up the users email client issues and login into their remote systems.
• Assigning Folder Permissions to users, preparing daily checklists updating management.
• Attending and handling Helpline Tickets for Desktop and laptop related issues through telephone,
desk-side visits and email within the SLA.
• Interact with the clients to talk about the problems and requests regarding the complex system
issues.
• Installing and basic troubleshooting Printers and Scanners of various vendors.
• Handling the customer issues efficiently and quickly.
• Responsible for Maintaining and upgrading hardware and software resources based on project
requirement.
• Successfully configured and troubleshooting of client software like AutoCAD, solid works & EPDM.
COMPUTERSKILLS
• Operating system: Windows 98, 2000, XP, Vista Ent., Windows 7 Ent.& Windows
Server2003/2008/2012.
• Office suites : Microsoft office 2007& Office 2010, 2013.
• Mail clients : MS Outlook
• Desktops : Lenovo, Dell, HP, Acer.
• Laptops : Lenovo, Dell, HP, Acer, Toshiba
PERSONAL PROFILE
Name : T. Sekhar Reddy.
Father’s Name : T. Bali eddy.
Date of Birth : 06.06.1989.
Nationality : Indian.
Languages Known : English, Telugu & Hindi
Declaration
I affirm that all information given in this CV is true and correct to the best of my knowledge.
(Sekhar Reddy.
T)
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