1. CURRICULUM VITAE
T. Sekharreddy.
Address:
H.No: 8-194,
Jyayaram nagar,
Qutubullapur,
Hyderabad -500056,
Mobile: +91-8096977385
Email: sekharreddy389@gmail.com
OBJECTIVE:
To continue my career in an IT organization where I can enhance my knowledge and utilize my professional
skills and abilities towards the growth of the organization.
PROFESSIONAL EXPERIENCE:
1. Company Name : Ramky Group
Location : Somajiguda, Hyderabad.
Designation : Desktop Engineer- System & Network support.
Since : June 2011 to March 2013.
Roles and Responsibilities:
• Installing & configuring Windows 7/ 8 operating systems in the PCs.
• Dealing with Domain joining issues and adding computers from work group to Domain.
• Proficient in handling escalated calls and providing 1st & 2nd Level Technical Support to end-
users.
• Microsoft Outlook, Outlook Express configuration, backup, troubleshooting.
• Installation of Data card Like VPN Data Card, Tata photon+ And Reliance Net connect etc
• Maintaince of computer hardware systems and system assembly.
• Maintain the assets of pc's and laptops.
• Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting.
• Manage all the inventory of PCs.
• Creation and management of Domain and user accounts as well as assign access rights and
permission to use internet facility.
• Managing & Monitoring Network & Coordinate with Vendor.
• I am provided the Remote support & Net meting support using following software Team Viewer,
VNC Server, Ammyy Remote Software, Remote Desktop.
• Monitoring & insuring a recommended temperature for Server Storage Room.
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2. • Installation of Antivirus, Patches & Updates from Backend side & frontend both.
• Logging calls with the respective vendors for hardware resource related problems, and keep
tracking of the same
2. Company Name : CMS IT Services Pvt. Ltd.
Client Name : Thermo-Fisher Scientific.
Location : Secunderabad, Hyderabad.
Designation : FMS Engineer – Windows Admin support.
Since : September 2013 to Till date
CMS Info Systems is a leading IT & outsourced business services provider. It provides a wide
bouquet of services across the value chain, focusing on Retail Banks, Insurance, Telecom,
Retail, PSU and Government segments.
WORK PROFILE:
To be a part of a team I have been supporting the clients since 3 Year 5 Months, solving their issues related
with IT infrastructure those who are associated with the Ramky Group and CMS IT Services.
Roles and Responsibilities:
• Responsible for handling issues related with IT infrastructure.
• Responsible for deploying & troubleshooting hardware & software related issues with Workstations,
Laptops, Desktops, Thin clients, printers and Network devices.
• Responsible for deploying Hardware and Software based RAID’s as per the project requirement
• Responsible for deploying and troubleshooting of operating systems & related applications like
(Windows 2008, 2003, vista, 7, XP).
• Responsible for deploying application and maintaining organization standards.
• Implementing Network related services such as deploying active directory, DHCP, DNS, IIS, FTP
and many more based on the client requirements & troubleshooting issues related with these
services.
• Responsible for domain user administration like creating and regulating permissions of domain user
accounts & groups (creating, removing, unlocking & resetting passwords).
• Deploying security policies as per the requirements by implementing group policies to minimizing
the administrative tasks.
• Providing administrative support to the clients through voice, chatting, remote & on desk.
• Handling Migration of Operating Systems in multiple environments based on project requirement.
• Creating tickets based on the priority and escalating it to respective teams.
• Preparing weekly and Monthly reports for troubleshooting tickets handled.
• Logging calls with the respective vendors for hardware resource related problems, and keep
tracking of the same.
• Installing different flavors of windows servers.
• Configuring & Administration of Windows 2003/2008 DHCP, DNS, Group Policies.
• Installing, configuring and troubleshooting Active Directory.
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3. • Experience in administration of Active directory for users and computers.
• Implementing security using Group Policies.
• Installing services patches, server patches and antivirus.
• Monitoring, managing and reporting daily, weekly and monthly server status.
• Configuring Network Printers, Maintaining Anti-Virus
• Creating and Managing User accounts.
• Troubleshooting LAN Connectivity related problems.
• Taking up the users email client issues and login into their remote systems.
• Assigning Folder Permissions to users, preparing daily checklists updating management.
• Attending and handling Helpline Tickets for Desktop and laptop related issues through telephone,
desk-side visits and email within the SLA.
• Interact with the clients to talk about the problems and requests regarding the complex system
issues.
• Installing and basic troubleshooting Printers and Scanners of various vendors.
• Handling the customer issues efficiently and quickly.
• Responsible for Maintaining and upgrading hardware and software resources based on project
requirement.
• Successfully configured and troubleshooting of client software like AutoCAD, solid works & EPDM.
COMPUTERSKILLS
• Operating system: Windows 98, 2000, XP, Vista Ent., Windows 7 Ent.& Windows
Server2003/2008/2012.
• Office suites : Microsoft office 2007& Office 2010, 2013.
• Mail clients : MS Outlook
• Desktops : Lenovo, Dell, HP, Acer.
• Laptops : Lenovo, Dell, HP, Acer, Toshiba
PERSONAL PROFILE
Name : T. Sekhar Reddy.
Father’s Name : T. Bali eddy.
Date of Birth : 06.06.1989.
Nationality : Indian.
Languages Known : English, Telugu & Hindi
Declaration
I affirm that all information given in this CV is true and correct to the best of my knowledge.
(Sekhar Reddy.
T)
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