This document is a curriculum vitae for Mohammed Faizan Ahmed that outlines his objectives, qualifications, and work experiences in Saudi Arabia. Some key points: - He has a Bachelor of Science degree from 2008 and technical qualifications in computer hardware and networking. - His experiences include roles as an IT Supervisor Engineer at Ramada Hotel Dammam and IT Support Engineer roles at several companies in Riyadh, where he supported hardware, software, networks, and end users. - Responsibilities included troubleshooting, installations, configurations, backups, imaging computers, and recommending technology purchases.

1. MOHAMMED FAIZAN AHMED
ahmadfaizan96@gmail.com
skeyp id: faizan.ahmad96
CURRICULUM VITAE
OBJECTIVES
To Secure a Challenging and responsible in a Corporate environment, in
which initiative Skills ambition and commitment to excellence are
utilized to their full potential.
SUMMARY
• Ability to quickly master new technologies of administering hardware and apply to its full
range of capabilities.
• Good communication skills
• Assembling PC’s
• All range of Pentium systems and also major international Brands like Compaq, Dell, &
IBM. Modem Printers, Backup Devices, and Ethernet based networks and Hubs/Switches
etc…
• Network Designing, Installing, Configuring & Administration
• Creating users, Groups and also installing software applications.
• Troubleshooting such as Fileserver problems, workstation problems, network connectivity
problems, file system corruption & repair and any problems related to Hardware
Academic Qualification
• Graduate (Bachelor of Science) Passing Year : 2008
Technical Qualification
• Diploma in Computer Hardware and Networking
ESS EMMCOMPUTERS (Educational Unit of Technical Education and Social Trust) Regd.
Under Indian Trust Act. 1882. Govt.
• DTP&DCA computer course.

2. Experiences: - in Saudi Arabia:
Experiences in Saudi Arabia:
RAMADA HOTEL DAMMAM SAUDI ARABIA:
Position: IT Supervisor Engineer:
Job Responsibilities:
• Micro, Opera,Sun, IP phone, camera Install and troubleshooting computer printer.
• Installing the basic OS and the supporting software as per the guidelines of the organization.
• Maintained all PC’s,workstations and printers, in the OFFICE.
• Installed Symantec Enterprise Manager Antivirus on server.
• Providing them information about the company policy for usage of each Software.
• Preparing reports for the attended support calls and forwarding the same to the supervisor.
• Recommended, evaluated and purchased IT assets.
• Help Desk / End-user support for hardware,software and Windows operating systems.
• Taking backups, Backup & restoration.
• Recognized for quickly troubleshooting problems and offering effective low cost solutions to
meet requirements of minimal operating budget.
Experiences in Saudi Arabia:
DANAH GROUP, RIYADH, SAUDI ARABIA
Position: IT Support Engineer: Starts from 22nd
July 2012 to Till Date
Work for Different Brands:
BLANCO, ADK, ADALFO, ROSA CLARA, AIRE, PRONOVIAS, BIMBA & LOLA,
BDBA
Job responsibilities:
• Use to handle the Hardware and Software problems of all Franchises as mentioned above
• Maintained all PC’s, workstations and printers, in the HEAD OFFICE and Even in all Franchises

3. • Installed Symantec Enterprise Manager Antivirus on server.
• Image and prepare PC’s and laptops for distribution to the end-users.
• Installing the basic OS and the supporting software as per the guidelines of the organization.
• Providing them information about the company policy for usage of each Software.
• Providing online and on-site support to users.
• Preparing reports for the attended support calls and forwarding the same to the supervisor.
• Recommended, evaluated and purchased IT assets.
• Help Desk / End-user support for hardware,software and Windows operating systems.
• Taking backups, Backup & restoration.
• Recognized for quickly troubleshooting problems and offering effective low cost solutions to
meet requirements of minimal operating budget.
• Responsible for delivering support through telephone, desk-side visits and email.
• Recording the model number of each installed hardware component and forwarding the details to
the administrative authorities.
• Informing the users about precaution measures for some of the frequently arising system
concerns.
Experiences in Saudi Arabia
MAFFASHION COMPANY, MALAZ, RIYADH, S.A.
C/O MAJID AL FUTTAIM GROUP DUBAI
DIFFERENT BRANDS OF MAAFFASHION ARE :MEXX, JNM, JUICY COUTURE,
JUICY
Starts from 22 October 2010 to 20th
July 2012
Position: IT Support Engineer:
Job responsibilities:
Specially work on Retail Software RETAIL PRO
• Use to handle the Hardware and Software problems of all Franchises as mentioned above
• Responsible to Install and Configure RETAIL PRO
• Troubleshooting and Rectifying Retail Pro problems as in all Franchises / Showrooms and in the
Office
• Regularly Maintaining and Monitoring Showrooms Computers and Accessories

4. • Responsible to Assemble or Manage New Computers as Installing Windows, Software’s and
Related Programs. Installing and Configuring Antivirus Clients.
• Maintained all PC’s,workstations and printers, in the HEAD OFFICE and Even in all Franchises
• Image and prepare PC’s and laptops for distribution to the end-users.
• Installing the basic OS and the supporting software as per the guidelines of the organization.
• Providing them information about the company policy for usage of each Software.
• Responsible for delivering support through telephone, desk-side visits and email.
• Recognized for quickly troubleshooting problems and offering effective low cost solutions to
meet requirements of minimal operating budget.
• Help Desk / End-user support for hardware,software and Windows operating systems.
• Responsible for Taking backups, Scheduling Backups and Maintaining Backups
• Providing online and on-site support to users.
• Preparing reports for the attended support calls and forwarding the same to the supervisor.
• Recommended, evaluated and purchased IT assets.
CASTLE INTERNATIONAL SERVICE CO… OLAYA
I use to work here on CCTVInstallation and Configuration and responsible to
handle project “SIDF FOR MALAZ and GDNC, MUQADDARAT (Ant drug)
Riyadh head office “from 15th April 2009 to 10th October2011 as IT support
engineer.
Job responsibilities:
• Configuring emails on clients using MS Outlook&Outlook Express.
• Creating Local Area Network using Hubs and switches.
• Installation and configuration of Window Server 2003,2008,2012
• Installation and configuration of Activedirectory.
• Creating Domains and Workgroup models & Trust relationship.
• Installing and sharing a Local printer &Network printer.
• AMP TOOLS jack cabling, Familiar with straight cabling, cross cabling etc.
Security Camera:

5. • Installation & Assembling of Security System, CCTV IP Camera, DVR, net ptz Attendance
Machine etc
Hardware:
• Assembling, troubleshooting and configuration of all types of Hardware Devices & Drivers.
• Installation of all types of Software.
• Installing and configuring printers, Scanners, Webcams.
• Troubleshooting etc...
Personal Profile
Name - FAIZAN AHMAD
Date of birth - 05th
February, 1985
Sex - Male
Marital Status - Unmarried
Religion - Islam
Nationality - Indian
Languages Known - English, Urdu & Hindi
.
Place: Riyadh
Date…………