IT Engineer

1. IBNU MAHARDHIKA
Grand BSI Block H 25, Batam Center Street, Batam,
Indonesia Cell: +62 8116914232, Mail:
ibnumahardhika@yahoo.com
INFORMATION TECHNOLOGY ENGINEER SPECIALIST
Insightful, result-driven IT professional with notable success directing a broad range of corporate IT engineer
initiatives while participating in planning, analysis, and implementation of solutions in support of business objectives.
Excel at providing a comprehensive secure network, systems analysis, and full-life cycle project management.
Considerable experience leading all stages of system development efforts, including requirements definition, design,
architecture, testing, and support. Outstanding project and program leader; able to coordinate and direct all phases of
project-based efforts while managing, motivating, and guiding teams.
Areas of Expertise:
System Administrator Server Operation
Network and System Security Desk side / Desktop Support
System Engineer Technical Support
Policy Planning / Implementation Data Integrity / Disaster
PROFESSIONAL EXPERIENCE
Bechtel Projects in Batam, Indonesia (Under PT SMOE)
Local IS&T Support, October 2012 – Present
Provide first level of support for all user inquiries, onsite and via phone support. Respond to all user inquiries in a
courteous and professional manner. Maintain desktop computers, including support of hardware, software and
peripherals installed. Provide technical guidance, oversee and monitor data processing operations and formal
reporting of problems with computer systems platforms. Resolve desktop, laptop, printer and phone issues. Support
commonly used software and hardware. Maintain SEPURA system by Networks Management System (NMS).
PT EMERIO Indonesia, Jakarta, Indonesia
IT Engineer, May 2012 – October 2012
Performed daily administrative server functions including: backup recovery, disk space management configuration,
installation, and up-gradation. Provided backup support to the senior system administrator or the help-desk
manager. Provided patch management and service pack installation for all servers. Created data backups and
restored services on all servers. Administered termination and transfer personnel action notices. Assisted users in
resolving hardware and software problems.
PT ICDX, Jakarta, Indonesia
IT Engineer, March 2011 – May 2012
Administered troubleshooting and corrected network problems accurately. Upgraded operating systems and
installed standard applications. Maintained asset inventory database. Installed, configured, and maintained local
and wide area network. Maintained network security, VPN administration. and web application.

2. IBNU MAHARDHIKA
Grand BSI Block H 25, Batam Center Street, Batam, Indonesia
Cell: +62 8116914232, Mail: ibnumahardhika@yahoo.com
PT Siemens Hearing Instruments, Batam, Indonesia
System Administrator, January 2008 – January 2011
Maintained server, desktop, server application (Factory Information System, DHCP Server, DNS Server, File
Server, Print Server, and Active Directory Server). Ensured adherence to company IT policies and procedures.
Developed internal application (Overtime System, Bus Arrangement System, leave System).
PT Petrus Indonesia, Batam, Indonesia
IT Officer, July 2007 – January 2008
Maintained server and desktop, and telephones. Developed internal applications such as payroll system,
attendance system, overtime calculation system, and managed users accounts (created users, disabled users,
and setup permissions).
PT Panasonic Battery, Batam, Indonesia
Information Security Management, April 2005 – July 2007
Set up and maintained IT policies and procedures. Participated in IT audit and Sarbanes Oxley audit. Provided
patch management system and deployed anti-virus definitions to all computers (servers and desktops).
Implemented vulnerability server and desktop, maintained and deployed GPO via active directory. Documented IT
activity and corrective and preventive action for Information Security Management.
LP3I Bandung College, Indonesia
IT Coordinator, September 1998 – February 2005
Set up and maintained IT policies and procedures including maintained server and desktop, developed internal
application.
EDUCATION
Diploma of Science in Computer Science, NY 2006
Polytechnic of LP3I Bandung, Bandung, Indonesia

3. IBNU MAHARDHIKA
Grand BSI Block H 25, Batam Center Street, Batam, Indonesia
Cell: +62 8116914232, Mail: ibnumahardhika@yahoo.com
TRAININGS:
Certificate No Title Certification Authority Dates
User Application (SQL & Visual
Basic – ADODB)
PENTASOFT August-03
ISO 14001 and ISO 9001 Internal
Audit
Mitra Prosolusi January-06
Internal Convention of Quality
Control Circle (QCC)
Panasonic Battery Batam August-06
Developed security-enhanced web
application
Mitra Integrasi Informatika December-06
Information Security Management -
Internal Auditor Training
Corporate Information Security Division Matsushita Electric Industrial Co., Ltd April-07
Information Security Management -
Audit Professional Training
Corporate Information Security Division Matsushita Electric Industrial Co., Ltd April-07
NC-I/MDN/0316 ISO 9001:2000 Series QMS Internal
Auditor
PERA Neville Clarke August-08
NC-I/MDN/0353 ISO 9001:2000 Series QMS Internal
Auditor
PERA Neville Clarke August-08
Real General Starter B Real Group December-08
Corruption in-person training Siemens Medical Instrument Pte Ltd June-09
Certificate of Safety Recognition 10
Million Work Hours without a LTI
Bechtel - APLNG MY Project - Batam April-14
Microsoft MTA Networking
Fundamentals 98-366
CBT Nuggets June-16
Microsoft Windows 7 Config 70-680 CBT Nuggets June-16
IPv4 Subnetting CBT Nuggets June-16
Microsoft MTA Windows Server
Administration 98-365
CBT Nuggets August-16
VMware vSphere 5.5 VCP5-DCV CBT Nuggets August-16