My professional experience includes closely monitoring IT network activity, installing and fixing both software and hardware, performing extensive system updates and accurately diagnosing a variety of previously undetected problems. Over the course of my career thus far, I have learned the open channels of communication and stellar teamwork are just as important to the success of a company’s IT network as in-depth technical knowledge.

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ALI MUTHUJA M
Mobile No UAE: +971 563321952
Mobile No India: +919963015046
E-mail : thalibali2017@gmail.com
Career Objective
An Enthusiastic, self-disciplined and logical person, excellent interpersonal skills and sense of humor
motivated to work on company polices and also enjoys working as part of team.
Seeking for the dynamic and challenging position of a professional IT Engineer where I can help lead
Engineer’s to meet project requirements
Career Summary
 Desktop Troubleshooting
 Installation and troubleshooting for OS (WIN Server 2012r2, 2008r2, Win 10, Win 7 etc.)
 Knowledge of Windows server 2012 (ADDS/DNS, DHCP, ADCS, IIS, Group policy management,
DOMAIN Controller, File and storage devices, IPV4 & IPV6, Printer and document services,
Remote Desktop Connection), MS SQL Server 2008 R2
 To handling firewalls, Cisco Router and Access points (Engenius), and Switches (Extreme, HP,
D-link, and Cisco)
Professional Experience (5 years)
Jun’17 to till now Detech Contracting LLC–Dubai U.A.E
Duties and responsibilities of IT Engineer:
 Installing and configuring OS as well as common applications on Work stations like MS office
2010, 2013, 2016 and Adobe professional & Auto cad.
 Proper maintenance and understanding of SLA’s
 Managing and Administrating Google G-Suite Mail
 Installing and configuring Router, Switches, Servers, and wireless Aps and controllers
 User administration (setup and maintaining account)
 Generate procedure guides for several tasks such as IT Purchasing, User maintenance/
access in Active Directory. IP phone configurations, and reimaging laptops.
 Getting Virus signature files and making regular patch updates for anti-virus.
 Checking for Windows Updates and making regular patch management of all the systems.
 Working with the Director of IT and ensures that all company IT related Standard Operating
Procedures are implemented, monitored and updated accordingly.
 Setting up user account, permissions and passwords
 Installing CCTV cameras (ip cameras) across site offices and monitoring.
 Installing new hardware (Servers, printers, computer workstations, etc.) and software
 Overseeing security of all systems, especially the internet, and installing antivirus protection
 Fixing network faults
 Day to day admin and monitoring of network use

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 Technical support for people using the network
 Performing backups of data
 Applying operating system updates, and configuration changes
 Troubleshooting any reported problems
 Keeping the network up and running
 To monitor AP status and if it’s not working to raise a ticket and follow up with support center
 Knowledge for design IT infrastructure on new sites
 Preparing switches design and wireless network design for new sites.
IT Support given sites:
 DeTech Contracting LLC Staff Accommodation Wi-Fi Installation
 DeTech Contracting LLC Al Qusais Office.
 DeTech Contracting LLC Metro Site Office.
____________________________________________________________________________________
May’12– Apr’17 Inpress Hakuhudo Advertising LLC – Dubai.
Epigrammatic summary: I was worked as a Desktop Support engineer from May-2012 till
Apr-2017. In this duration I was worked in this company as the System Administrator. In
the first SIX months worked as Trainee engineer for desktop troubleshooting & N/w
connections. Later as the permanent staff to all the sister companies of Inpress Hakuhudo
Advertising LLC as System Administrator.
Duties and responsibilities of Desktop Support Engineer:
 Test computers to ensure proper functioning of computer systems.
 Train end users on usage of computer hardware and software.
 Develop and manage effective professional working relationships with contractor personnel,
co-workers and clients.
 Adhere to policies as per corporate manuals and directives.
 Extend computer support for systems software and hardware.
 Setup computers and install software for various applications and programs.
 Interact with staff on desktop problems and their resolution.
 Network and connect computers within organization to better communication.
 Order or buy computer systems and liaise with purchase and supplies department.
 Maintain computer peripheral devices like printers and resolve associated problems.
 If any system admin was take leave suddenly to go and overcome his place.
Duties and responsibilities of System administrator:
 Active Directory management
 OS patching/upgrades
 Software installs/upgrades
 Monitoring Server status
 Check internet access and bandwidth
 Building new servers
 Verifying patches
 Executing documented installations and configuration changes (Windows Role installs etc.)
 Group Policy and User Access management
 Performing health check of servers

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 Verify that all domain controllers are running with the same service pack and hot fix patches
 All the above process under work with Domain Controller
Certifications and Educational Qualification
2015 ORACLE DBA –Course Completed from Rnew Technologies Pvt Ltd, Bangalore,
India.
2011 Bachelor of Engineering in Computer Science and Engineering,
SKR Engineering College, Anna University, Chennai, India.
2010 Java Technologies – Course completed from NIIT, Chennai, India.
2007 Diploma in MS Office Suit from CSC Computer Education, India
Personal Dossier
Date of Birth : 13th
October 1989 (28)
Marriage Status : Married
Nationality : India
Visa Status : Employment Visa (Valid till 8th
August 2019)
Passport Number : J9807747 (valid till 31st
October 2021)
Languages known : English, Hindi, Telugu, Tamil & Urdu.
Reason for Change : New Challenge.
Qualification : Bachelor in computer science and engineering
Current Location : Dubai, United Arab Emirates
Total experience : 5.10
Driving License : Applied under process
Current Location : Dubai UAE
Interested job Location : Anywhere in UAE.
Notice Period : Immediate (no notice required)
Declaration
I hereby declare that the above information is true and correct to the best of my knowledge.
Place : Dubai Signature
Ali Muthuja. M