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Senior Engineer and License
specialist resume
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I would like to take this opportunity for applying without any references and requesting to
review my resume. I am offering best services for the suitable post as per my qualification
and job experience to work in your reputable and esteemed organization.
Please find attached my resume with some background information.. I would like to offer my
ability and skills to work in your esteemed organization, and I am confident of my ability to
perform the excellent work for position applying for or any suitable position.
With 8 years of adequate work experience with prestigious organizations KSA, during the
entire tenure of my services with all the prestigious organization, my knowledge, working
abilities, techniques and behavior has always won the appreciation of my superiors. I am self-
motivated with excellent communication and negotiation skills.
I shall be grateful given an opportunity to serve in your reputable esteemed organization. I
wish to affirm my service to your organization with honesty sincerity, dedication and
regularity. I have always proved myself worthy of the job assigned to me. I look forward to a
new working environment and responsibilities.
I hope to receive a considerable, favorable and quick reply. In the mean time I shall ever
remain thankful to you.
Sincerely,
Mohammed Hassan

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Career skills:
Microsoft license Skills:
 Provide Licensing & Product information support to sales & customers.
 Support all kind of license inquires (Pricing, BOQ, analyzing, Advise the best
approach, Software Assurance benefits… etc.)
 Support all Microsoft license Agreements (OPL, OPV, OVS, EA, EAS, SELECT PLUS,
Cloud agreement…etc.)
 Understanding License Entitlements and Transitions as updated in the Product Use Rights
 Monitoring the team alias for new inquiries
 Engaging with Microsoft personnel, as well as reviewing Microsoft’s website and other
news sources for the latest information on assigned products
 Becoming educated on how various products work together.
 Maintaining and Updating the “Product Information” section in our Internal Portal.
 Working as a team to build and disseminate news and information via vehicles such as
the Microsoft Partner News and the weekly Microsoft Licensing Newsletter for sales
 Support various ad hoc report requests (agreement look up, licensing summary, invoice
detail), as well as designated regularly scheduled sales facing reports
 Process other specified post-sales transaction requests (change of contact, media
addition/deletion, license verification forms, etc.)
 Interact with Licensing Executives to develop opportunities with customers who are
requiring product details or licensing information
 Training and updating the SHI Microsoft Team via active participation in monthly team
meetings.
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Technical Skills:
 Installing, configuring and administering Microsoft windows server 2008 and 2012 server
and windows 7 and 8 and 8.1.
 Managing and maintaining a Microsoft windows server 2003 and 2008 and 2012
environment.
 implementing, managing ,and maintaining a Microsoft windows server 2003 and 2008 and
2012 network infrastructure
 Planning, implementing, and maintaining a Microsoft windows server 2003 and 2008 and
2012 active directory infrastructure.
 Designing a Microsoft windows server 2003 and 2008 and 2012 active directory and
network infrastructure.
 Installing, Configuring, Managing, Monitoring, DHCP in a Windows 2003 and 2008 and
2012 Network Infrastructure.
 Installing, Configuring, managing, monitoring, DNS in a Windows 2003 and 2008 and 2012
Network Infrastructure.
 Installing, Configuring, managing Hyper V.
 SAM (Software Asset Management)
 KMS (key management services)
 VAMT (volume activation management)
 MDT (Microsoft deployment tool kit)
 Remedy System
 Flexyera system
 MAP tool (Microsoft Assessment and Planning toolkit)
 SCCM (Microsoft System center configuration manager)
 ACT (Application compatibility toolkit)
 FSMT

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Personal information:
 Name: Mohammed Hassan Mohammed Hassan
 Date of birth: 18/10/1984
 Nationality: Sudan
 Marital Status: Singel
 IQAMA status Transferable
 Email: mohammedacs@hotmail.com
 Address: Saudi Arabia - Riyadh
 Contacts: Mobile: +966-(500)-905958 – 0541035077
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Certifications:
 Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations.
 Microsoft Certified Solution Expert “MCSE”– Desktop Infrastructure charter Member
 Microsoft Certified Solution Associate “MCSA”– Windows Server 2012 charter Member
 Microsoft Certified Technology Specialist - Windows 7 and Office 2010, Deployment
 Microsoft Certified Technology Specialist - Microsoft Desktop Optimization Pack,
Configuration (MDOP)
 Microsoft Certified Technology Specialist - Designing, Assessing, and Optimizing Software
Asset Management (SAM)
 Microsoft Certified Technology Specialist - Microsoft Office SharePoint Server 2007,
Configuration
 Microsoft Certified Systems Engineer “MCSE” - Windows Server 2003
 Microsoft Certified Systems Administrator “MCSA” - Windows Server 2003
 Microsoft Certified Professional “MCP”
Training:
 Implementing Virtualization Solutions with Windows Server 2008 Hyper-V Workshop.
 Microsoft Office 365 Workshop.
 Updating your Applications Infrastructure Technology Skills to Windows Server 2008
Workshop.
 Updating your network infrastructure and active directory Technology Skills to Windows
Server 2008 Workshop.
 Microsoft Forefront Client Security.
 Attending windows vista Workshop.
 Attending SCCM Workshop
 Attending training for windows 8.1 and Office2013.
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Work Experiences:
 License specialist at STC From October 2014 until now working in the below
assignment:
1. Handling and processing all license requests through STC License Request Portal
(iGATE) or through email (about 10 request daily). Pricing, BOQ, analyzing, advise
the best approach...etc.
2. Managing license and Microsoft agreement in the BMC Remedy portal (Creating
contracts, Creating license relationships, Upload documents, Update license
info, Generate reports...etc.)
3. Involved in any optimization project related to the asset management department
(Devoteam project, Flexera project, 2013, 2014 license project…etc.).
4. Creating and providing daily reports for the license requests status to the top
management.
5. Update the new EA, select, select plus, OPL license info in BMC Remedy.
My current projects in STC:
A. STC 2013 and 2014 license projects which is:
 Collecting all 2013 and 2014 license project ordered and purchased and all
vendor work orders information via: (Meetings with license requesters and
gathering license info “IP address, Host Name, PC location, User info,
Machine Type…..Etc.”) and update all those license on BMC system and
linking each license with his info.
 Update any new request and linked it on the BMC Remedy with the proof of
purchase document attachment or any required document.
 Update all contracts from the EA, OPL, OPV, Select, Select plus…etc. in the
BMC Remedy system.
 Generate the reports from the BMC Remedy portal when required.
B. Flexera project which is:
 Meet with Flexera team and understand the Flexera system.
 Collect all STC licenses entitlement form 1998 till today and compare it with
Flexera report.
 Exercise the BOQ from Flexera report and verify it with the BOQ from STC
licenses entitlement.
 Make sure the report is contains all the data that is expected as a Flexera
guideline.
 Make sure the license calculation scenario in the Flexera system is combatable
with Microsoft license calculation methods for all products.

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 Microsoft License Specialist and Pre-Sales Senior Engineer at ACS From 01
Jan 2013 until now:
(Managing All SA benefits for about 200 Enterprise customers and Managing ACS
customers license activities and provide all kind of License support) {Pricing, BOQ,
analyzing, advise the best approach, Software Assurance benefits… etc.}
Examples for Microsoft license support customers:
STC Minatory of health Saudi Electricity
Company
King Fahd Medical
City - Faculty of
Medicine
SAMPA Ghassan A. Al
Sulaiman
Furniture Co. Ltd.
(IKEA, Saudi
Arabia)
National Security
Council
Al-Othaim
Markets Co.
BANK ALBILAD Tawuniya Group ABDUL LATIF
JAMEEL CO. LTD.
Saudi Aramco
Mobil Refinery
Company Ltd.
(SAMREF)
Saudi Industrial
Property Authority
(MODON)
Saudi Industrial
Development Fund
(SIDF)
Fakieh Group Hoshan Co. National
Agriculture
Development
Company (NADEC)
Saline Water
Conversion
Corporation (SWCC)
King Khaled Eye
Specialist
Hospital (KKESH)
Al jomaih
Automotive
Company
M.Y.NAGHI
COMPANIES
General
Intelligence
Presidency
Al Muhaidib Group Ministry of
Defense & Aviation
Royal Saudi Air
Defense Forces
(RSADF)
Ministry of
Municipalities &
Rural Affairs
(MOMRA)
Council of
Ministers -
Amanah
Saudi Basic
Industries
Corporation
(SABIC)
Council of Saudi
Chambers
Ministry of
Finance (MOF)
Ministry of Civil
Service
Arab National Bank
(ANB)
Bank Al-jazira Ministry of Labor Arabian Food
Supplies Company
Agricultural
Development Fund
(ADF)
 Projects:
 Microsoft: working as technical engineer.
 BOG: (Board of Grievance - Diwan Almadhalem) working in SAM (Software
Asset Management) engagement.
 Majumah University: working for KMS (Key management services) and VAMT
(Volume Activation management tool) Project.
 SAMA (Saudi Arabian Monetary Agency) Creating windows 8.1 image by
using MDT 2013.
 Saudi France Bank: working in SCCM “System Center Configuration Manager”
deploy the agents in all subnets.
 Ministry of Commerce and Industry: as a scope: Install windows server 2012
R2 for tow servers, Join the servers to the domain, Configure the IP address and
the computer Name for both servers, Create a subnet and site in AD for both
servers, Add RODC and DNS for both servers, Configure DHCP server scopes.
 Mawheba: SAM (Software Asset Management) Hardware and software info by
running “Map tool App”.
 TVTC: project installing and configuring “Stone Soft” Routers in all TVTC
kingdom branches.

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 Saudi Jamrek for installation the implementing Symantec endpoint
protection.
 MOMRA: installing and Configuring MDT 2012 and integrated with SCCM and
create windows 7 image for them.
 MADAN: creating dual boot windows 7on a Mac OS X and install office 2011 for
mac.
 Aramco Company: System Engineer and fourth level of support for win server
2008 and 2003 and Hyper V and all end user issues.
 KFSH: Mailbox and Archive Migration from IBM domino lotus notes To Exchange
2007 then to 2010 and MS Lync 2010.
 STC: working as team leader and coordinator manger project for win 7 migration
project in all kingdom branches (For two years).
 ACS: as Customer support on ACS free number.
 KFSH&rc: Jeddah branch as Team Leader and Support Engineer In the
Deployment side and Server (Active Directory and file Server) side and
domain migration.
 NGHA: working in domain migration.
 Arabsoft Business Unit: working as Help Desk Engineer.
 STC: working as Team leader in Desktop Project for win XP Deployment.
 Alrajhi Bank: working as Deployment Engineer in Project, staging and
deploying Servers and Workstations for Alrajhi branches
 MOMRA: Configure and install Symantec End point protection.
 IEFS: Support a problem with Microsoft office 2007 problem.
 Ministry of Defense: Support a problem with Symantec End point protection.
 Jamarek: configure and install Symantec End point protection.
 Border guards: Support a problem with Symantec End point protection.
 Saudi Electricity Company: configuring the HP scanner and connecting it with
LDAP and OU server.
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 Microsoft Desktop Deployment Planning Service Duties:
 Understanding Environment.
 Business Value Discussion.
 Strategy Briefing Session.
 Installation and configuration MDT tool 2012 (Microsoft deployment toolkit)
 Installation and configuration ACT (Application Compatibility toolkit
 Deployment Planning Session.
 SAM and ACT report and discussion.
 App-V Overview.
 Operating System Images engineering and deployment explanation.
 Prepare image environment.
 Capture master image.
 Deploy windows 7 captured Image.
 User State Migration explanation.
 SCCM Overview.
 Analyses on production environment using ACT tool.
 Discussion on user stat migration.
 Capture & deployment planning session

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 Microsoft Desktop Deployment Planning Service Projects:
 Detecton AL-Saudi Company
 Alissa Company.
 SFGARABIA Company.
 MESK
 MOFA
 Ericsson
 Jadwa investment
 Abu Nayyan group
 NSC
 Fursan Travel
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PERSONAL TRAITS:
I am committed and I always endeavor to give my best while undertaking and executing a
particular job assigned to me.
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Personal Strength:
 Excellent listening and conversational skills.
 Ability to work in a dynamic environment and adapt quickly to change.
 Able to work in a flexible work-shift roster with variable hours.
 Ability to work as part of a team to accomplish common goals.
 The ability to work with teamwork and individual work.
 The ability to the development of self- To work under pressure-Endurance responsibility of
work.
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Languages:
 Arabic: mother language
 English: Speaking and writing.
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