Application for the post of Senior IT Administrator/ IT Manager

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CURRICULUM VITAE OF JINSOR JOSEPH
P.O Box: 127788, Abu Dhabi, UAE.
Email: jinsorjoseph@gmail.com
Phone # +971505061024, +971558709854
ACADEMIC QUALIFICATIONS
 Master of Science in Information Technology (MSc IT), Sikkim Manipal University of Health,
Medical and Technological Sciences, Manipal, India, 2003- 2006.
 3 years Diploma in Electronics Engineering, State Board of Technical Education, Kerala,
1994- 1997.
COMPUTER CERTIFICATIONS
 ITIL Foundation in IT Service Management (ITILF)
 Red Hat Certified Engineer (RHCE)
 Cisco Certified Network Associate (CCNA)
 Microsoft Certified Professional (MCP)
 Advanced Diploma in Computer Hardware Engineering
 Post Graduate Diploma in Computer Networking
PROFESSIONAL TRAINING COURSES ATTENDED
 Fundamentals of Project Management by Spearhead, UAE, January 2015
 IT Service Management (ITSM) by Protiviti, UAE, April 2015
 MERU Wireless Operation and Administration Course by MERU Networks, UAE, May 2012
WORK EXPERIENCE
I. Senior IT Administrator, Khalifa University of Science and Technology, UAE, March
2008 to present.
Job description (From June 2017 to present at Abu Dhabi Campus)
 Implementation of KOHA project with 420 libraries for Ministry of Education all over
UAE.
 Implementation of KOHA project for Hamdan Bin Mohammed Smart University &
Khalifa University.
 Management and Administration of Exchange infrastructure at Khalifa University Abu
Dhabi Campus.
 Installation, administration and troubleshooting of Redhat Enterprise and Linux
servers at Khalifa University Abu Dhabi Campus.
 Administration and monitoring of assigned data centers at KU, Abu Dhabi Campus.

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Job description (From March 2008 to June 2017at Sharjah Campus)
 Systems, servers, network and data center administration in Sharjah campus.
 Implementation of new IT projects in Sharjah campus.
 Administration and troubleshooting of exchange infrastructure in exchange 2010 DAG
and network load balancing in CAS array environment.
 Administration of Active Directory, DNS and DHCP servers in cluster environment.
 Administration of firewall, spam filter, NAS, SAN (Dell Equal logic), LAN, WLAN and
VLAN.
 Managing daily assignment of IT helpdesk calls, supervising and assisting IT support
team members which would allow resolution of IT helpdesk issues as quickly as
possible at Sharjah campus.
 Installation, administration and troubleshooting of Windows 2012, 2008, 2003, Linux
and UNIX servers.
 Responsible for the configuration, deployment, and management of IT equipment and
systems in computer labs, classrooms, offices and student’s laptops.
 Creating required documentation, data backups and disaster recovery plans.
 Administration of Symantec Backup Exec and critical server’s backup using tape library.
 Administration of Hyper-V 2012 Servers Cluster, Citrix XEN server, Microsoft System
Center Operations Manager, Microsoft Virtual Machine and Configuration Manager
2012 R2.
 Administration and troubleshooting of Dell Power Edge, Dell VRTX, HP Blade and
ProLiant servers.
 Administration of audio and video conferences, virtual class room, Avaya EPABX and IP
phones.
 Administration of CCTV network with storage.
 Administration of Antivirus servers, environmental monitoring system and network
monitoring system.
 Responsible for providing advice on IT related systems and practice to end user
Communities and timely support for events and training's.
 Effectively implement and administer IT policies for system and security with the
supervision of IT Director, to provide necessary access rights accordingly, monitor any
noncompliance on an ongoing basis and take necessary action accordingly which would
satisfactorily meet auditing requirements.
 Recommend improvements to departmental policy and implement procedures and
controls covering all areas of IT function, so that all relevant procedural/legislative
requirements are fulfilled while delivering quality, cost effective service to KU
Community.
 Asset and vendor management.
II. IT Administrator, Brands General Trading LLC, Dubai, UAE from December 2006 to
March 2008.
Job description
 Directly reports to the Deputy General Manager/General Manager with all areas of
responsibilities.
 Overall system and network administration.

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 Creating IT budgeting and procurement.
 Installation, administration and troubleshooting of VPN and firewall.
 New ERP implementation on oracle and D2K, ERP functional testing etc.
 Responsible in the planning and implementation of additions, deletions and major
modifications to the present, corporate and regional IT infrastructure.
 MS SQL database administration.
 Linux mail server and firewall administration.
 Implement network security at the regional level as established in the corporate office.
 Oversees the administration and maintenance of ‘BRANDS’ infrastructure, and directs
more junior innovators when necessary.
 Oversee the administration and maintenance of computer stations and software used in
the company.
 Oversee troubleshooting, system backups, achieving disaster recovery and provides
expert support whenever necessary.
 Oversee the activities of the enterprise application programming group including system
management and application programming.
 Oversee all help desk activities at the corporate and regional level. Vendor and asset
management.
 Initiate and implement improvements in all areas of IT responsibility.
 Identifying and provide standards for gathering information for use in trend analysis
and reports information to company management.
III. Manager – IT, Skyline Builders, Cochin, Kerala from May 2006 to December 2006.
Job description
 Overall system and network administration.
 Managing 200 systems and 13 servers including windows 2000, 2003 and Linux
servers.
 Implementation and administration of Citrix through VPN.
 Implementation, administration and troubleshooting of Quadra ERP software and MS
SQL Server including remote administration.
 Installation, administration and troubleshooting of servers and network desktops at
the head office and branch offices.
 IT budgeting, procurement, asset and vendor management.
 Monitoring, optimizing and troubleshooting the entire network environment.
 Creation and implementation of IT policies and procedures.
IV. Senior IT Administrator, Raffles Software Pvt. Limited, Bangalore, India (Thakral
Group Company) from December 2002 to April 2006.
Project at: Think Ahead Advisory Services Pvt. Ltd, Bangalore, India from October 2004,
to April 2006.
Job description
 Overall system and Network Administration.
 Computer hardware and software troubleshooting.
 Active directory and user administration.

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 Linux apache, samba, postfix, fetch mail, IP-tables and Firewall server administration.
 Managing web hosting service for clients.
 Administration of systems and network backup with restoration on time.
 Performance monitoring and system tuning.
 Securing the systems with various virus programs and utilities.
Project at: Reliance Communications Limited, Cochin from December 2002 to 21
September 2004.
Job Description
 Implementation and administration of systems and network in various reliance offices
at Kerala.
 Installation, administration and troubleshooting of Cisco routers and Cisco, Brocade,
SMC and HP switches.
 Installation, administration and troubleshooting of DHCP, DNS servers.
 Supporting Reliance users by giving Lotus Notes and data connectivity.
 Backup administration of systems and network.
 Performance monitoring and system tuning.
 Securing the systems with various virus programs and utilities.
 Implementation and administration of windows 2000 servers, active directory, Linux
DHCP servers and desktops with LAN, VLAN and WAN in Reliance Communications
Limited throughout Kerala.
V. Senior Engineer (Customer Support), Accel Frontline Limited, New Delhi from March
1999 to December 2002.
Job description
 Handled technical problems related to computer hardware and networking at various
customer places.
 Completed some major projects like MPLS-VPN Installation at Cochin BSNL, cluster
configuration in Sun enterprise server at Commissioner of Customs, Cochin.
Implementation and administration of oracle in SCO UNIX servers at Bajaj Electricals
Limited, New Delhi, Jaipur and Noida.
PERSONAL DETAILS
Date of Birth : 29th May 1977
Marital Status : Married
Father’s Name : P.T Joseph
Nationality : Indian
Languages Known : English, Hindi & Malayalam
Driving License : Valid UAE Driving License
Visa Status : Employment Visa
References: Available upon request.