1. Tracey A. Heard
2449 FM 109, Columbus Texas 78934
979-240-3253
theard50@yahoo.com
Professional Summary
Over twenty years of experience in finance and customer service. Eight years of supply
chain experience including warehouse experience for a multimillion-dollar manufacturing
environment. Proficient in communication and establishing good will at diverse levels
within a matrix environment. Has the ability to learn and develop new skills quickly to
adapt to change.
Professional Experience
Exterran, Inc. Alleyton, Texas 2011 to present
Intermediate Buyer / Sr. Material Handler
• Issue purchase orders for project managers and MRP system according to work
schedule, commodities included fasteners and gaskets to major components
totaling $14M in 2015
• Expedite orders to meet on time deliveries, average yearly OTD was 95% or
better
• Ensure deliveries are correct and if needed, return to vendors for exchanges
• Resolve invoice and receiving issues to maintain goal of 3%
• Negotiate pricing with suppliers for cost effectiveness
• Communicate with various departments in order to supply quality customer
service
• Communicate among Purchasing team to innovate better procurements processes
such as maintaining proper attribute’s among parts
• Training of buyers in the use of Oracle I supplier portal
• Verify incoming shipments against bills of ladings, invoices, purchase orders for
correct accuracy
• Pick, label and package parts from job materials pick list report for upcoming jobs
• Perform transactions in oracle inventory system to change locations of parts due
to issuing and receiving and complete cycle counts as requested
• Responsible for keeping warehouse items properly arranged, orderly and clearly
marked and in the correct locations per the inventory system
• Assisted in contacting suppliers when shipments were incorrect and handled all
returns to suppliers
BAE Systems, Sealy Texas 2008-2011
Support Specialist/Purchasing Assistant
• Compiled and sent vendor packets to new vendors to meet purchasing regulations
• Utilized Excel spreadsheets to follow up with existing approved vendors before
certifications expired

2. Tracey Heard Page 2
• Processed Request for Quotes for upcoming contracts to determine best pricing
• Converted requisitions into purchase orders and processed quickly to insure the
work was completed as needed
• Worked closely with accounting department to reconcile invoices with purchase
orders to ensure prompt and correct payment
• Expedited outstanding purchase orders to keep purchase orders current
• Assisted with the BAE site in the UK during setup of the Integrated Supplier
Information System at Sealy location
Potter Tractor, Columbus Texas 2006-2008
Office Assistant/Sales
• Reconciled account receivables, accounts payables and bank accounts
• Processed monthly statements to customers
• Expedited loan documents for equipment sales
• Assisted customers with sales
• Trained new employees with office procedures
At Your Service, Bay City Texas 1999-2006
Owner
• Provided cleaning service for individuals as well as commercial businesses
• Provided estimates and negotiated contracts
Compass Bank/Coastal Bank, Bay City, Texas 1996-1999
Assistant Branch Manager
• Assisted branch manager with hiring and training new employees
• Verified incoming and outgoing branch cash shipments
• Processed all teller transactions and teller audits
• Utilized product and sales knowledge to open new accounts
• Initiated cross sells of all products such as CD's, IRA's and Loans
• Ensured that regulatory compliance standards are met
• Completed audits and reconciliations of consignment items and general ledger
tickets
Bay City Bank & Trust/IBC Bank, Bay City, Texas 1980-1996
Customer Service Representative
• Performed teller and new account operations
• Assisted the teller manager in supervising the teller line
• Administered vault attendance and records
• Operated proof machine to verify all transactions were balanced
Education
BSM, Bachelor of Science in Business Management, University of Phoenix,
Other Skills
Advance user in Microsoft office, excel, word, received training and understand OSHA,
EPA and follow safe practices while working