1. Connie Bigelow
4044 S. 2000 E.
Salt Lake City, Utah 84124
(801) 512-4141
cbigelow@caferio.com
Objective
Precise, detail-oriented Accounts Payable Manager with 10 years’ experience as an A/P Manager.
Experience implementing electronic invoicing, with the latest implementation of Concur. Using sound
judgment and decision-making skills. Experienced in A/P processes and managing vendor relations.
Work Experience
Accounts Payable Manager
5/2015 – Current Café Rio Salt Lake City, UT
• Oversee all accounts payable functions supporting 106 restaurant locations. Specializing in JD
Edwards’s software and in the process of implementing Oracle Cloud.
• Implemented Concur for employee expense reports, travel, and P-Cards
• Manage all aspects of accounts payable and supervise a department of 4 A/P clerks.
• Research and resolve buyer/vendor issues on pricing, short shipments and damaged product.
• Manage vendor maintenance file including vendor/ supplier setup, W-9 verification and issuance of
1099’s
• Handle all aspects of month end close for A/P including but not limited to A/P accruals, balance
sheet reconciliations. Reconcile expense accounts, clearing accounts, fixed assets,
• Researched and resolved vendor issues on all problem elements, short paid invoices, past due
invoices and any discrepancies related to purchase orders.
• Code and balanced all corporate credit / P-Cards.
Accounts Payable Manager
7/2006 – 3/2015 Teleperformance USA Salt Lake City, UT
• Oversee all accounts payable functions supporting 38 U.S. locations within a corporate
environment. Excellent experience in intercompany billing. Specializing in Sage AccPac
software and GAAP as well as IFRS.
• Provided high level of customer service to all vendors and employees and act as a liaison
between finance, purchasing and vendors.
• Working in an extremely fast paced, high volume environment, processing 700-1000
invoices per week, 250-400 expense reports per week and 25-50 travel per
diems/advances per day.
• Manage and supervise accounts payable department consisting of 5 A/P clerks, including,
invoice processing, review and posting of all transactions, payments, expense reports, A/P
accruals and reconciliation to the general ledger. Handled all month end processes for
A/P. Coded and balanced corporate credits and P-Cards.
• Managed the vendor maintenance process including vendor set-up, changes to vendor
master file, W-9 verification (EIN, SDN, COI Etc.), and issuance of 1099’s.
• Provided support to accounting department for month end, year-end processes.
• Researched and resolved vendor issues on all problem elements, short paid invoices, past due
invoices and any discrepancies related to purchase orders.
• Successfully managed daily and weekly payments – checks, ACH, EFT, wires and positive pay file
transmissions.
• Processed monthly, quarterly and annual sales & use tax for 18 states.
Accounts Payable Lead
7/2000 - 7/2006 Uinta Business Systems Salt Lake City, UT
• Oversaw all A/P processes including coding and entering of invoices and month end processes.
• Handled all check and EFT runs weekly.
• Maintained and balanced clearing accounts and month end reports.

2. • Successfully handled all product returns, RMA's and worked with suppliers for credits.
• Processed all expense reports and reconciled credit card statements.
• Maintained a great working environment with suppliers and co-workers.
• Researched and resolved vendor issues on all problem elements.
Office Manager
8/1995 - 7/2000 Albertson’s Media Services Murray, UT
• Processed accounts payable, accounts receivables and submitted payroll.
• Handled all travel arrangements and expense reports.
• Maintained and balanced clearing accounts and month end reports.
• Placed and verified all orders, and maintained a great office environment.
Client Service Manager
10/1990 - 5/1995 Ecolite Manufacturing Spokane, WA
• Supervised quotations, order entry and production schedule in a manufacturing environment.
• Successfully maintained the production schedule and inventory control.
• Conducted a daily production meeting to ensure on time deliveries.
• Interacted with accounting department on pricing discrepancies, lines of credit and credit holds.
Education
4/1989 - 10/1990 Interface College - Spokane Spokane, WA
• Finance - Office Administration & Business Communications
References
• Furnished upon request