1. CURRENT CLIENTS INCLUDE:
Practice Manager to Executive Coach
Since 2011, I have been acting as Practice Manager to
a high-profile executive coach based in London. My key
activities include diary management, client liaison, issuing
invoices & arranging travel.
VA to Management Consultant
My client is based in Denmark. I have been providing
administrative support since 2011. Documentation editing
and proofreading, blog & website management, financial
control, recruitment and event management are some of
the services I undertake.
Administrator for Australian based Consultancy working
with NGOs & Governments
I have been working with this client since 2013. My main
activities have been to liaise with offices of Heads of State,
database management, client liaison and invoicing.
Experience and Skills
• Managing web site information
• Developing and posting blogs
• On-line surveys
• Internet based research
• Producing strategies for on-line business networks
• 1:1 and group transcriptions
Emma Crabtree
Proprietor of Red Box Business Support Ltd.,
an off-site Virtual Administration company
that provides on-going and ad-hoc adminis-
tration and project management services to
clients worldwide.
Organisational support when you need it most. 1
Tel: + 44 (0)20 3239 7123
ecrabtree@redboxvirtualoffice.com
www.redboxbusinesssupport.com

2. 2002 -2004 PA/Secretary to Partners, Ainsley & Partners
• Planned and edited company brochure
• Effectively upgraded internal invoicing and purchase ledger systems
• Provided all secretarial and PA support to Partners
• Researched potential new business opportunities
• Preparation of invoices and payments
• Maintained day to day accounts and petty cash, VAT returns
• Prepared Monthly accounts and bank reconciliation
• Tenant & Estate Agent liaison for subsidiary property lettings company
• Managed office and associated suppliers and contractors
2001 Office Manager within a Recruitment Company
• Managed office move including computer networking
• Managed company re-launch campaign
• Office management, including telephone and computer troubleshooting
• Provide functional and administration support for Director and consultants
• Preparation of invoices and payments to creditors
• Website and database maintenance
• Organising events
• Travel and diary management
2001 PA to Director – Design Council
• Examined the pros and cons of the creation of an in-house Personnel De-
partment and wrote report with recommendations.
• Managed personnel systems including recruitment, holiday and other absence
• Arranged travel, meetings, diaries
• Provided administration support at Director level
• Responsible for budgets of up to £350k
• Responded to external and internal correspondence
• Administration support for Audit Committee
• Preparation of Business Plan and financial statements
1996 – 2001 PA to Team Manager & Office Administrator at VSO
• Design and implementation of administrative systems for a start-up team of eight
• Assessing and interviewing of volunteers
• Developed organisation wide database
• Training staff on IT systems and in-house database and facilitated work-
shops for staff and volunteers
• Negotiation of contracts with external contractors and suppliers
• Project management of the implementation of new telecommunication system
Organisational support when you need it most. 2
Tel: + 44 (0)20 3239 7123
ecrabtree@redboxvirtualoffice.com
www.redboxbusinesssupport.com