1. Jennifer Micciche
31Jefferson Court Fairport, NY 14450
Jennifer .micciche3@gmail .com
(585)-362-1665
OBJECTIVE :To obtain a long-term, full time position that utilizes my administrative,inter-personal,
and organizational skills .
AOUIRED SKILLS..........
• Employee and personnel management/training
• Proficiency with Microsoft office, Salesforce, and Voyager ( Yardi Leasing Systems )
• Adaptable and excellent communication skills
• Quality customer service experience with a high level of professionalism
EMPLOYMENT..........
Property Manager, February 2016-Current
Mark IV Enterprises, Rochester NY
Responsibilities Include:
• Operating daily tasks for a multi-family residential Apartment community
• Resolving resident daily needs, and complaints
• Overseeing property staff and maintenance team
• Responsible for daily, weekly, and monthly reports (Delinquency, Marketing,Rent Roll,
Vacancy)
• Processing new leases daily, move in/move out inspections, and applications
Client Care Consultant/Team Leader, January 2014-present
Premier Laser Spa, Pittsford NY
Responsibilities Include:
• Maintaining inbound and outbound sales calls ina professional manner
• Managed customer inquiries, complaints, and service information
• Assisted indeveloping marketing solutions, social media updates,and call logs
• Assisted intraining and developing new hire employees each quarter
• Demonstrated leadership and teamwork skills by covering a large sales territory, consisting of
Greensville AC, Virginia BeachVA, St, Louis MO, and Columbus Ohio markets.

2. Leasing Consultant, July 2012- January 2014
Solomon Organization,Brighton NY
Responsibilities Include:
• Operating daily tours of property and utilizingsales techniques to close and rent apartments
• Assistinginproperty marketing/advertising,processing and managing resident accounts
• Resolving resident daily, needs, and complaints
• Processing applications, new leases, move out and move ininspections
• Organizing and maintaining daily, weekly, and monthly reports
• Multi-tasking in a fast pace environment, answering phones, performing general office duties
Administrative Assistant, March 2014 - July 2014 (Part Time)
Nothnagle Real Estate, Rochester NY
Responsibilities Include:
• Greeted Clients at front desk
• Updated marketing and listings intoMLS database
• Updated photographs, and new listings for current agents
• Delivered strong customer service and the ability to work closely with local agents to achieve
monthly sales goals
Education..........
Finger Lakes Community College Canandaigua NY A.S. Business Administration/Management
Eastern Monroe Career Center Fairport NY Cosmetology
References Available Upon Request