1. Kitti David
5 Edgewood Lawns, Blanchardstown, Dublin 15
ch23julius@gmail.com ; 0851134946
I am target driven and an ambitious candidatewho would liketo progress further in the business field.
Through sportand theatre work I have become a dedicated team player who is also ableto work on own
initiativewhilecalmly performingunder pressure. I am punctual and have a great attention to details.I have
excellent interpersonal skillsto insureI deal with regular or difficultsituationsin a professional manner.
Key Skills
• Languages:
• English (fluent)
• Hungarian (native)
• Microsoft Office Suit:
• MicrosoftExcel (intermediate)
• MicrosoftWord (advanced)
Carrier Related Work Experience
State Street - International Financial Data Services
Transfer Agent Associate II – Investor Services August 2015 – To present
• Dealingwith investor and clientqueries and complaints via phoneand email
• Provideday-to-day supportand guidanceto more junior team members
• Assistingteammembers with quality checking
• Preparing procedures
• Liaisewith investors for dealingand reconciliations
• Assistingexternal and internal auditors
• PreparingInvestor and Client Reports, includingbutnot limited to Investor Statements and Contract
Notes for distribution to investors
• Identifyingissues and developingsolutions
• Resolve identified breaks and settlement issues as they arise
• Keeping and maintainingSLA throughout the wide team’s clients
Transfer Agent Associate I - Investor Services September 2014 – August 2015
• Dealingwith investor and clientqueries via phone and email
• Completing monthly and ad-hoc internal reporting
• Keeping and maintainingSLA throughout the listof clients assigned
• Assistingteammembers with updatingdatabaseand procedures

2. Non - Carrier Related Work Experience
Baxter Storey / State Street Global Advisors
Barista February 2013 – September 2014
• Providingexcellentcustomer servicein person
• Weekly accuratestock-taking
• Liaisingwith suppliers and placingorders
• Training new staff members
• Catering atlate functions in-houseand at external locations
Ann`s Bakery and Restaurant
General Assistant September 2008 – October 2012
• First-ratecustomer servicein person and over the phone
• Dealingwith customer complaints
• Organisinginbound and outbound deliveries
• Accurately documenting orders for special occasions
Education
Irish Training & Educational Centre
Administrative Assistant&Private Secretary 2012
Nagy Laszlo Secondary School
Leavingcertificate 2003-2007