2. It is the communicating to people their
worth and potential so clearly that they
come to see it themselves.
3. Formal Leader
Given leadership
based on their
position with a
group.
Informal Leader
Someone who
does not have the
official authority to
direct the group.
4. Definition
The manner and approach of
providing direction,
implementing plans, and
motivating people.
Leadership Styles are:
Autocratic Leadership
Dictates work methods, makes
unilateral decisions, and limits
employee participation.
Charismatic Leadership
A leader injects huge doses of
enthusiasm (passion/interest) into
his or her team.
Very energetic in driving others
forward.
5. Democratic or Participative
Leadership
Involves employees in
decision making, delegates
authority, and uses feedback
as an opportunity for
coaching employees.
Laissez-Faire Leadership
French phrase which means
“leave it be”.
A leader who leaves his or
her colleagues to get on with
their work.
Effective if individuals in a
team are very experienced
and skilled.
6.
7. A process of exchanging ideas, thoughts,
feelings, and emotions through speech,
signals, writing, or behavior.
8. There are two (2) phases:
Transmission Phase – in which information is shared by 2 or
more people.
Feedback Phase – in which a common understanding is
assured
9. 1. Verbal Communication
Refers to the form of communication in which
message is transmitted verbally.
Communication is done by word of mouth and a
piece of writing.
1.a Oral Communication – spoken words are used
(examples are: face-to-face conversations, speech,
telephonic conversation, video chatting)
1.b Written Communication – written signs or
symbols are used to communicate; may be printed
or hand written. (examples are: email, letter, report,
memorandum)
10. 2. Non-Verbal Communication
Sending or receiving of wordless
messages.
Examples are: gesture, body
language, posture, tone of voice,
facial expressions