2.  Group dynamics is a social process by
which individuals interact face to face in
small groups.
 Kurt Levin - the founder of the group
dynamics movement at the University of
Lowa.

3.  The term “organization meeting” refer to
committees, conferences, and other
individuals who meet face to face to
deliberate on work problem in an
organization.
 A committee is a group of individuals
who meet with vested formal authority to
look into or tackle problems at hand.

4.  In order to conduct a meeting that would
represent all relevant points of view, special
efforts and extra time have to be mastered
to ensure good communication.
 Committee members generally attach
considerable weight to the members’
formal ranks outside the committee.
 If the committee is, however, intended for
downward information or coordination, the
committee may function satisfactory.

5.  Leadership may move from one person to
another, with the leader merely serving as a
servant of the group.
 Groups usually require two leaders, a task
leader and a social leader.
 The task leader is by and large concerned
with the attainment of the project or task.
 The role of social leader is to restore and
maintain the group unity and generate
satisfaction.

7.  Due to the organizational level and
social status of a director that differs from
that of an operator or employee, a
barrier to communication exist.
 Communication in terms of the
groups, including communication within
management, downward to employee
and upward to management by
specialists as well as with employees’
families and unions, has to be
undertaken.

8.  Communication within the
management group is referred to
as management or
intramanagement
communication.
 Management communication is
likewise valuable for s manager to
make sound decisions.

9.  The management’s allowing coffee
breaks and providing lunchrooms and
recreation rooms stimulate cross-
communication significantly.
 Also of social importance are the
managers’ use of
boards, committees, conferences and
meetings for the exchange of
information.

10.  It means that the communication flows
from higher to lower levels of
authority, from management to
operative employees, as well as within
the management group.

11. 1. Get informed- a manager cannot
communicate what he does not know
and understand.
2. Develop a positive communication
attitude- managers should manifest a
positive attitude in communicating.

12. 3. Plan for communication-
communication regarding management
actions needs to be planned for
transmittal to those who will be affected
4. Gain the confidence of others- the
meaning is effectively transmitted when
the recipient understands the
communicator’s purpose or objective.

13.  The guidance given by the manager is
referred to as order-giving.
 The managers instructions should be in
terms of the objective requirement of the
situation to make it appear official rather
than personal.
 Studies show that frequent downward
communication of performance reports
is correlated with better performance
and better attitude.

14.  Managers believe that they understand
the problems of their subordinates but
their men generally think otherwise.
 Communication is made difficult but the
fundamental difference in perception
that exists at each level of authority in
the organization.